---
description: Get information about Caseware price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Caseware Price, Features, Reviews & Ratings - Capterra India
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Breadcrumb: [Home](/) > [Audit Software](/directory/30664/audit/software) > [Caseware](/software/129838/idea)

# Caseware

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> Caseware is a secure, end-to-end audit and assurance platform trusted by firms worldwide to deliver quality engagements.
> 
> Verdict: Rated **4.4/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Caseware?

Public accountants, auditors , government agencies, financial institutions, universities and colleges, manufacturers, utilities companies and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 36 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CaseWare International
- **Founded**: 1995

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact CaseWare International for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Dutch, English, French, German, Spanish
- **Available Countries**: Australia, Canada, Germany, Netherlands, Singapore, South Africa, United Kingdom, United States

## Features

- Audit Planning
- Audit Trail
- Client Management
- Compliance Management
- Dashboard Software
- Data Discovery Software
- Data Visualization Software
- Document Management Software
- Risk Assessment
- Task Management Software

## Integrations (7 total)

- FreshBooks
- Microsoft Power BI
- QuickBooks Online
- Sage 50 Accounting
- Sage Accounting
- Validis
- Zoho Books

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Audit Software](https://www.capterra.in/directory/30664/audit/software)

## Related Categories

- [Audit Software](https://www.capterra.in/directory/30664/audit/software)
- [Accounting Practice Management Software](https://www.capterra.in/directory/31360/accounting-practice-management/software)
- [Data Analysis Software](https://www.capterra.in/directory/31077/data-analysis/software)
- [Financial Reporting Software](https://www.capterra.in/directory/30050/financial-reporting/software)
- [Corporate Tax Software](https://www.capterra.in/directory/31560/corporate-tax/software)

## Alternatives

1. [TeamMate Audit](https://www.capterra.in/software/143239/teammate-audit-management) — 4.3/5 (117 reviews)
2. [Optro](https://www.capterra.in/software/148230/soxhub) — 4.7/5 (415 reviews)
3. [Mitti (by SafetyCulture)](https://www.capterra.in/software/141080/iauditor) — 4.6/5 (355 reviews)
4. [Scrut Automation](https://www.capterra.in/software/1052809/scrut) — 4.9/5 (139 reviews)
5. [Hyperproof](https://www.capterra.in/software/202536/hyperproof) — 4.8/5 (116 reviews)

## Reviews

### "Poor Customer Service – Phone Support Eliminated" — 1.0/5

> **Natalie** | *30 September 2026* | Accounting Software | Recommendation rating: 0.0/10
> 
> **Pros**: CaseWare was the backbone of our audit software and used to be worth the cost, especially with its excellent customer and IT support. But they have since taken that away.
> 
> **Cons**: They have eliminated all phone support, which is extremely disappointing. Their responsive and knowledgeable IT support was a major reason we continued using CaseWare despite the fact that they are more expensive than several of their competitors. We recently spent nearly half a day trying to resolve a relatively minor IT issue that would have taken approximately 10 minutes to resolve with their previous phone support. At this point, paying a premium for CaseWare software without the level of IT support that justified the additional cost is no longer worthwhile for us. We will be looking at other software options.
> 
> We no longer have a favorable opinion of CaseWare. The elimination of phone support has significantly diminished its value.

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### "CaseWare Cloud: User-Friendly and Simple" — 5.0/5

> **Baburam** | *21 December 2024* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: The cloud version is elementary and straightforward. I used the desktop version earlier, but it was very easy to navigate the software and data after we switched to the cloud version. I also worked to get financial statements from the provided trial balance and other information.
> 
> **Cons**: There is no such thing that disappoints me about caseware cloud.
> 
> CaseWare Cloud offers a user-friendly interface, making navigating and generating financial statements easy. It is better software for audit and accounting firms to compile the financial information and prepare the financial statement as required by CPA Canada. We don't have to worry about anything if we are able to input the correct trial balance.

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### "CaseWare as audit tool" — 4.0/5

> **Darren** | *15 November 2024* | Accounting Software | Recommendation rating: 6.0/10
> 
> **Pros**: Great as a repository for documents. Not great as audit software.
> 
> **Cons**: CaseWare does not feel very intuitive. It's a little clunky as it is refreshing.

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### "Very handy but sometimes hard to use" — 5.0/5

> **Verified Reviewer** | *27 July 2020* | Accounting Software | Recommendation rating: 7.0/10
> 
> **Pros**: I love the functions of this software, helps me cut the time it takes to do my accounting processes in half. Makes my job much easier\!
> 
> **Cons**: The functionality could be improved upon. Some features are hard to use and the software is subject to freezing and crashing.
> 
> Good overall experience, very helpful. Take a minute to get the hang of it but very pleased with the software.

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### "Definitely get training so you know ALL the features\!" — 4.0/5

> **Verified Reviewer** | *28 November 2018* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Highly granular functions, amazing array of pre-made tests, fast and efficient, great automation.
> 
> **Cons**: Needs buttons for functions, writing them can be complex. Training really helps with this\!
> 
> Great customer service, licensing can be a bit cumbersome, but overall, a very user friendly and workable tool for any audit or financial analysis need.

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## Links

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