--- description: Get information about AIM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AIM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Point of Sale Software](/directory/20052/point-of-sale/software) > [AIM](/software/130285/aimsi) # AIM Canonical: https://www.capterra.in/software/130285/aimsi Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/130285/aimsi?page=2) > AIM is a complete point of sale, inventory management, accounting and business software for the retail industry. (AIM is EMV-ready) > > Verdict: Rated **4.1/5** by 198 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AIM? AIM can be found in retail stores across the U.S. and Canada, including musical instrument, appliance stores, bicycle \& fitness, vacuum \& sewing, liquor, hobby, golf, resale, consignment \& more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 198 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Tri-Technical Systems - **Location**: Dubuque, US - **Founded**: 1984 ## Commercial Context - **Starting Price**: $995.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Integration - Accounting Software - Barcode/Ticket Scanning - CRM Software - Customer Accounts - Discount Management - Electronic Signature - Email Marketing Software - Employee Management - Gift Card Management - Inventory Management Software - Order Management Software - Payment Processing Software - Point of Sale (POS) - Pricing Management - Purchase Order Management - Retail Inventory Management software - Returns Management - Returns Tracking - Sales Reports - Scheduling Software - Tee Sheet Management - Touch Screen - eCommerce Management ## Integrations (2 total) - FastBound - Smartwaiver ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Point of Sale Software](https://www.capterra.in/directory/20052/point-of-sale/software) ## Related Categories - [Point of Sale Software](https://www.capterra.in/directory/20052/point-of-sale/software) - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) - [Golf Course Software](https://www.capterra.in/directory/30912/golf-course/software) - [eCommerce Software](https://www.capterra.in/directory/3/ecommerce/software) - [Retail POS System](https://www.capterra.in/directory/31656/retail-pos-system/software) ## Alternatives 1. [Odoo](https://www.capterra.in/software/135618/odoo) — 4.2/5 (1294 reviews) 2. [Rain POS](https://www.capterra.in/software/140893/rain-point-of-sale) — 4.1/5 (134 reviews) 3. [Lightspeed Retail](https://www.capterra.in/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) 4. [Cin7 Omni](https://www.capterra.in/software/133133/cin7) — 4.3/5 (600 reviews) 5. [Brightpearl](https://www.capterra.in/software/124180/brightpearl) — 4.4/5 (191 reviews) ## Reviews ### "It helps run all the segments of my business" — 5.0/5 > **Mike** | *21 February 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The modules that correspond to each segment of my business work well. The fact that I can purchase as few or as many as I need is nice. > > **Cons**: The program procedures are not always intuitive Web design in the program that interfaces with AMSi is difficult > > We have been using the program since 1998. The DOS version ----- ### "This software does everything" — 5.0/5 > **Tim** | *5 September 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It handles almost everything under one roof. This is nice because we don't have to purchase multiple POS systems and record keeping software. > > **Cons**: It can be a lot of steps to complete a task. Version 12 is supposed to be much easier though so I'm looking forward to it. ----- ### "Its really easy to make reports which is good for this type of software" — 5.0/5 > **Verified Reviewer** | *13 March 2018* | Consumer Services > > **Pros**: I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it. > > **Cons**: I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here. ----- ### "Pleased\!" — 5.0/5 > **Holly** | *17 November 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM. > > **Cons**: We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step. And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating. Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented. > > Overall we are very happy with AIM for our business. The tech support is awesome\! They are always ready to help and super friendly. I love that they can remote in and show us what to do. ----- ### "Great feature set and support. Very poorly implemented." — 2.0/5 > **Bill** | *26 January 2017* | Retail | Recommendation rating: 3.0/10 > > **Pros**: The feature set for the rent-to-own business is good. So far as we have been able to discover, there is no other product at any price that supports our business. (If there was, I would be on it like a duck on a June bug.) The support staff is excellent\! > > **Cons**: I would have fired an experienced programmer or seriously chewed out a beginner 30 years ago if they designed a user interface that was so poorly implemented. You never know from screen to screen what you have to do to do a "find." Sometimes you have to hit Tab for the program to work, sometimes you have to hit Enter. The mere fact that in a good many places the programmers apparently elected to use the tab key or enter key events rather than the OnExit event is inexcusable. (Click the OK or Save button without first tabbing out of a field and there is a great chance that the changes to the field you were last in were not saved.) Things as simple as standard naming conventions for naming reports are just an example that someone either didn't understand design or didn't care. (The reports aren't in report name order because some inept person decided to put "Print" or "List" in front of the report name, thereby making the lists sort out without rhyme or reason. Having a table of variables to STORE system options is fine. It's even okay for a first release. However, how a system that has been on the market this long without having a user interface on said table indicates a huge lack of caring. The user interface flaws cannot be excused by the fact that the programs are old. The design flaws would not have been acceptable in a DOS or even a CP/M program. The back end modules are simply sad. The fact that they decided to write the back end all over again in the new system that they plan to release someday indicates a huge lack of judgment. Why the devil would one reinvent the wheel, especially after doing such a poor job the first time around, when one could interface to any of several well-written, mature, user-friendly and well-supported G/L, A/P, A/R, etc. systems and focus on the specialized modules that make me use AIMsi to start with? (QuickBooks immediately comes to mind.) Doing so would save well into six figures of development cost, give one a solid base on which to build, and even give one a huge marketing opportunity by being an enhancement to a widely-used system rather than being a home-rolled thing. It would also give me some hope that the new release would be available in my lifetime. They are simply burning man-years of programming effort and stretching lead times unreasonably. As bad as the G/L module is, their "Purchase Order" module simply boggles the mind. They make a sad effort to somehow combine P/O and Customer Order Processing while making both the COP features and the interface to A/P damned near unusable. One need only looks at the database design to see that whoever wrote the COP programs had never actually worked on one before. No Order Header and Order Line Item tables? Really? They sort of sludge everything together in something that they dreamed up from scratch. Even the terminology used for field names and labels is non-standard. "Picked" has a very well understood meaning in the COP industry. They have a whole new definition. I could go on forever... > > The product has features that no other has, especially for the musical instrument rental business. However, it is showing its age. The worst thing is that it wasn't written well even to standards that we had 30 years ago. (I started in the IT business in 1986.) I would recommend it, with a great many warnings, to a musical instrument rental or similar company, but absolutely not to anyone else. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/130285/aimsi?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/130285/aimsi) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data