--- description: Get information about Yonyx price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yonyx Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Yonyx](/software/130406/agi-self-service) # Yonyx Canonical: https://www.capterra.in/software/130406/agi-self-service Page: 1 / 12\ Next: [Next page](https://www.capterra.in/software/130406/agi-self-service?page=2) > Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner. > > Verdict: Rated **4.7/5** by 256 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Yonyx? Operations teams using Knowledge driven decision support applications, Technical support teams, Customer service teams, Pre-Sales, Telemarketing, IT Helpdesk \& ServiceDesk, Technical Writers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 256 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Yonyx - **Location**: Sunnyvale, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: http://corp.yonyx.com/pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - CRM Software - Call Center Management - Catalog Management - Collaboration Tools - Content Management Software (CMS) - Customizable Branding - Data Analysis Tools - Data Security - Data Visualization Software - Email Management Software - Feedback Management - Full Text Search - Knowledge Base Management - Knowledge Management Software - Lead Qualification - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Performance Metrics - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Self Service Portal - Support Ticket Management - Surveys & Feedback - Text Editing - Third-Party Integrations - Workflow Management Software ## Integrations (34 total) - Dynamics 365 Customer Voice - Freshdesk - Google Chrome - Google Sheets - Microsoft Dynamics 365 Business Central tegossuite - NetSuite - Oracle B2C Service - Oracle CRM On Demand - Oracle Sales - Oracle Service - Peeklogic Salesforce – Jira Connector - Postman - Postman SMTP - Salesforce Einstein - Salesforce Field Service ... and 19 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software) ## Related Categories - [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software) - [Online CRM Software](https://www.capterra.in/directory/30072/online-crm/software) - [Knowledge Management Software](https://www.capterra.in/directory/30094/knowledge-management/software) - [Decision Support Software](https://www.capterra.in/directory/30544/decision-support/software) - [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software) ## Alternatives 1. 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[Genesys Cloud CX](https://www.capterra.in/software/21409/genesys-cloud) — 4.3/5 (262 reviews) ## Reviews ### "Yonyx - Super user friendly tool" — 5.0/5 > **Ishika** | *3 February 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Yonyx is a user friendly tool , this tool helps people from non-technical background work easily and help make business level decisions with the help of analytics. > > **Cons**: There is nothing that I did not like about Yonyx, Yonyx is a perfect tool. > > We've been using Yonyx for a while now, and it has proven to be an incredibly user-friendly tool. The intuitive interface made it easy for our team to get up and running quickly without a steep learning curve. Beyond ease of use, Yonyx has played a key role in helping us make important business-level decisions. Its structured, interactive guides have streamlined our processes, improved consistency, and enhanced overall efficiency. Highly recommended for any organization looking to optimize their workflows and decision-making processes\! ----- ### "Yonyx Easy life" — 4.0/5 > **Ronald** | *18 October 2023* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Its very easy to use and learn more about your company and product > > **Cons**: east to use , very accessible, reliable, Critical > > Very nice experience so far and very exited about coming update ----- ### "Yonix is awesome" — 5.0/5 > **Crystal** | *20 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Makes call flow very easy to navigate and allows customer notation to be more efficient. Can get an account notated in a snap simply by following the prompts > > **Cons**: No Cons Yonyx is awesome. It is very easy to use and very efficient. I hope we always get to use it, > > Loved using it since day 1. It is very easy to use and very efficient. I hope we always get to use it, ----- ### "Simple, cost effective solutions to complex problems." — 5.0/5 > **John** | *27 November 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was a fantastic trainer, he made adapting to a new product very easy. He was available, responsive, and educational. The price of the product is very reasonable, especially with the integrations and language options present. The user interface is pretty simple, after one training I was able to build a vast majority of what I needed. As some one who hasn't used a tool like this before, I found that impressive. > > **Cons**: I liked everything about the product, my only recommendation is extremely minor. If you use lucid, you have the option of dragging your view using right click, that function would be useful when you're working in a large flow. > > I'd recommend this to other companies. Cost is appealing, function is great, training was readily available. I told \[sensitive content hidden\] I had a week to build something from nothing. His response was, "That's not a problem, let's get to work." Highly impressed with the company and product. ----- ### "I loved Yonyx" — 5.0/5 > **Dwayne** | *18 December 2025* | Insurance Software | Recommendation rating: 7.0/10 > > **Pros**: I loved how easy it was to find what I'm looking for. I was working with the Yonyx team, love the features. > > **Cons**: Nothing. there's no cons/ everything has something that someone might not like. But in this case, I loved the program. > > It's an excellent program, I believe that everyone can benefit from the program. We were able to pull the resources easily. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.in/software/130406/agi-self-service?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/130406/agi-self-service) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data