--- description: Get information about Zoho Survey price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Survey Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Zoho Survey](/software/131426/zoho-survey) # Zoho Survey Canonical: https://www.capterra.in/software/131426/zoho-survey Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/131426/zoho-survey?page=2) > Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions. > > Verdict: Rated **4.6/5** by 450 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Survey? Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 450 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: $35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free Edition - Create unlimited surveys, 15 questions \& 150 responses per Survey. Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting. Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration. Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Import/Export - Data Visualization Software - Email Management Software - Email Marketing Software - Feedback Management - Live Results Sharing - Mobile Survey - Multi-Channel Data Collection - Multi-Channel Distribution - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Panel Management - Presentation Tools - Q\&A Management - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Sentiment Analysis - Skip Logic - Statistical Analysis Software - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - URL Customization - Visual Analytics ## Integrations (17 total) - Eventbrite - Google Docs - Google Sheets - Mailchimp - Meta for Business - Shopify - Slack - Tableau - Zendesk Suite - Zoho Analytics - Zoho CRM - Zoho Campaigns - Zoho Commerce - Zoho Flow - Zoho Recruit ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Survey Tools](https://www.capterra.in/directory/30092/survey/software) ## Related Categories - [Survey Tools](https://www.capterra.in/directory/30092/survey/software) - [Market Research Software](https://www.capterra.in/directory/10041/market-research/software) - [Polling Software](https://www.capterra.in/directory/31220/polling/software) - [Employee Engagement Software](https://www.capterra.in/directory/30817/employee-engagement/software) - [360 Degree Feedback Software](https://www.capterra.in/directory/30666/360-degree-feedback/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.in/software/201674/enquetes-maken) — 4.6/5 (1553 reviews) 2. [Google Forms](https://www.capterra.in/software/176571/google-forms) — 4.7/5 (11363 reviews) 3. [SurveyMonkey](https://www.capterra.in/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 4. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 5. [Typeform](https://www.capterra.in/software/137289/typeform) — 4.7/5 (945 reviews) ## Reviews ### "Zoho survey - working experience at Builder.ai" — 4.0/5 > **Alfiya** | *23 August 2024* | Computer Networking | Recommendation rating: 8.0/10 > > **Pros**: I like the customer effort survey, it actually helps in determining how much the customer is willing to stick to the business and be a potential buyer of the product > > **Cons**: Data security can be improved and I believe the costing is slightly high in terms of features provided. > > So I used to work in middleware team at Builder.ai, so the customer used to come and define a customise app they have some set of requirements. However they might not have technical experience hence need assistance. Sometimes chatbots cannot match customers expectations, hence customer survey is important. Also here survey was collected, mostly by all users of the product, to improve quality of the platform ----- ### "decent app to conduct survey" — 5.0/5 > **sushma** | *23 July 2024* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: It has numerous functionalities even in the free variant. I appreciated that the product already computes the NPS score and gives marvellous reports. Something else simple that it is so natural to utilize and instinctive it is. > > **Cons**: Zoho Overview restricted customization choices for study layouts, restricting personalization. > > Zoho Overview is an expert, outwardly engaging study instrument with adaptable inquiries and replies, simple dispersion across channels, and exportable information for investigation, settling on it a top decision among comparative devices. ----- ### "Advanced online Survey tool" — 5.0/5 > **Samuel** | *23 June 2024* | Internet | Recommendation rating: 9.0/10 > > **Pros**: If you have a Zoho Account, you can easily create a Zoho Survey that can be embedded in your web apps or shareable by link. > > **Cons**: Has limit of 100 surveys on the free plan. > > Zoho Survey provides advanced question types, flexibility and customizations. ----- ### "A tool that works for surveys in remote teams" — 5.0/5 > **afet** | *10 June 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Whenever I conduct surveys with groups or for my clients, I depend on Zoho Survey for the best results. I do not have to send back multiple emails to get the important feedback I need. > > **Cons**: One disadvantage with using matrix questions was that scoring was limited. It became necessary to find a way to give responses in a grid layout numerical values. ----- ### "Simple surveys, powerful insights and easy interaction." — 5.0/5 > **Pritam** | *26 November 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Zoho Survey makes creating and sending surveys incredibly easy. The drag-and-drop interface is intuitive, and the variety of question types and templates helps me gather the exact information I need. I also appreciate how easy it is to analyze the results with clear charts and reports. > > **Cons**: While Zoho Survey offers a lot in its free plan, some advanced features require a paid subscription. > > Zoho Survey helps me gather valuable feedback from our customers and employees. It's much more efficient and professional than trying to create surveys with spreadsheets or email. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/131426/zoho-survey?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/131426/zoho-survey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data