--- description: Get information about ChannelOnline price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChannelOnline Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/12/sales-force-automation/software) > [ChannelOnline](/software/132160/channelonline) # ChannelOnline Canonical: https://www.capterra.in/software/132160/channelonline Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/132160/channelonline?page=2) > Online business-automation tool for VARs and MSP. Manage quoting, procurement, and e-commerce store all from one application. > > Verdict: Rated **3.9/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ChannelOnline? ChannelOnline serves IT VARs and MSPs looking to increase their efficiency in sales and procurement. Our customers include the one-man operation all the way up to the enterprise business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 10 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 1WorldSync - **Founded**: 2012 ## Commercial Context - **Starting Price**: $0.01 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Automated Quoting - CRM Software - Contact Management Software - Customer Database - Customizable Branding - Discount Management - Lead Management Software - Opportunity Management - Performance Metrics - Pricing Management - Proposal Generation - Third-Party Integrations ## Support Options - Chat ## Category - [Sales Force Automation Software](https://www.capterra.in/directory/12/sales-force-automation/software) ## Related Categories - [Sales Force Automation Software](https://www.capterra.in/directory/12/sales-force-automation/software) - [Quoting Software](https://www.capterra.in/directory/30201/quoting/software) ## Alternatives 1. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [AutoQuotes](https://www.capterra.in/software/181256/autoquotes) — 4.7/5 (88 reviews) 3. [QuoteWerks](https://www.capterra.in/software/135691/quotewerks) — 4.6/5 (191 reviews) 4. [Xero](https://www.capterra.in/software/169561/xero) — 4.4/5 (3273 reviews) 5. [FieldPulse](https://www.capterra.in/software/153475/fieldpulse) — 4.6/5 (411 reviews) ## Reviews ### "A great starter for a young company" — 4.0/5 > **Verified Reviewer** | *19 March 2019* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: It is a terrific starter package for a young company. Everything, including catalog services, is out of the box - catalog building and maintenance is a huge time abyss, and this takes the work out of that effort. > > **Cons**: When your company grows and matures, introduces a majority balance of services, and/or heavily invests in branding and imaging, this becomes a less sophisticated application. ----- ### "Channel Online is invaluable tool for our business" — 4.0/5 > **Craig** | *15 August 2017* > > **Pros**: Compiling the catalogs of our primary distributors into a single source that we can use for quoting and ordering makes our work much easier. > > **Cons**: Channel Online has to try and meet the needs of what I am sure is a vast variety of businesses, so not all their features will meet all needs for every business and is lacking in some features that would be very beneficial, to at least some businesses like ours. ----- ### "Reliability still the biggest issue" — 2.0/5 > **Winthrop** | *11 November 2014* > > ChannelOnline's strengths are its time-saving measures: ability to get product information, check cost and availability from multiple sources, do comparisons, and generate PDF quotes. Customer service isn't bad - the last time I had an issue it was resolved in a reasonable timeframe. Biggest weaknesses are reliability and inability to effectively manage large and complex quotes (e.g. HP Big Deals). The latter issue is not a deal-breaker - I only use ChannelOnline for simple quotes anyway. Reliability has become a major issue lately. The past 2 weeks I've been getting a lot of error messages and interruptions. I learned early on to hit the save button constantly or risk losing changes that I just made, but these latest issues just happen suddenly for no reason at all. The sad part is, there's no notification given from CNET of any awareness of the issue or timeframe for resolution. I've learned to resign myself to hoping it gets fixed eventually. Finally, why can't I utilize my older quotes? Why do quotes expire after a limited timeframe and then become utterly useless thereafter? If you guys can change this annoying habit, it would be a great timesaver. ----- ### "I've used ChannelOnline for 15 years, it's a great product." — 5.0/5 > **Sean** | *15 August 2017* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: Easy to use. Professional looking quotes. Easy access from any computer or mobile device. Integration with vendors was simple. > > **Cons**: It's a little expensive. And there are suppliers that are tied to it that shouldn't be. Otherwise, its a great product. > > Saves time. Allows my sales team to provide customers professional looking quotes. Easy follow up by having quote and sales data available from any computer. ----- ### "ChannelOnline makes my job so easy. It is easy to learn, easy to use, and saves me a lot of time\!" — 5.0/5 > **Michael** | *3 August 2017* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use in creating and updating quotes in addition to adding new customers and editing new customers and contacts > > **Cons**: Not very useful if the internet is down\! Sometimes it doesn't pull in some of the product codes from some distributors. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/132160/channelonline?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/132160/channelonline) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data