--- description: Get information about CharityTracker price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CharityTracker Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Nonprofit Software](/directory/30805/nonprofit/software) > [CharityTracker](/software/132388/charitytracker) # CharityTracker Canonical: https://www.capterra.in/software/132388/charitytracker Page: 1 / 44\ Next: [Next page](https://www.capterra.in/software/132388/charitytracker?page=2) > Meet CharityTracker an easy-to-use case management CRM that lets you focus on your clients to measure real-world impact, not just data. > > Verdict: Rated **4.5/5** by 1059 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CharityTracker? Nonprofits of all sizes who want to eliminate spreadsheets: Human services \& social services, social workers, faith-based ministries \& churches, schools, government, shelters, food pantries \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1059 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Simon Solutions - **Location**: Florence, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Month to month, no contracts. Save 10% with yearly commitment. Volume discount pricing available on 5+ users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, India, Ireland, Israel, New Zealand, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Appointment Management - CRM Software - Case Management software - Case Notes - Client Management - Communication Management - Document Management Software - Donor Management - For Religious Organizations - Forms Management - Fundraising Management - Goal Setting/Tracking - Inventory Tracking - Medical History Records - Member Communication - Member Database - Membership Management Software - Online Calendar - Patient Management Software - Program Management - Referral Management - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Third-Party Integrations - Time Tracking Software - Treatment Planning - Volunteer Management Software ## Integrations (1 total) - Oasis Insight ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Nonprofit Software](https://www.capterra.in/directory/30805/nonprofit/software) ## Related Categories - [Human Services Software](https://www.capterra.in/directory/30660/human-services/software) - [Social Work Case Management Software](https://www.capterra.in/directory/31462/social-work-case-management/software) - [Church Management Software](https://www.capterra.in/directory/20046/church-management/software) - [Food Service Distribution Software](https://www.capterra.in/directory/20024/food-service-distribution/software) - [Food Service Management Software](https://www.capterra.in/directory/20025/food-service-management/software) ## Alternatives 1. [Givebutter](https://www.capterra.in/software/172048/givebutter) — 4.8/5 (872 reviews) 2. [Donorbox](https://www.capterra.in/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [DonorPerfect](https://www.capterra.in/software/2698/donorperfect-fundraising-software) — 4.5/5 (1419 reviews) 4. [Zeffy](https://www.capterra.in/software/220131/zeffy) — 4.8/5 (480 reviews) 5. [Bonterra Apricot](https://www.capterra.in/software/123342/bonterra-case-management) — 4.2/5 (226 reviews) ## Reviews ### "Love the customization\!" — 5.0/5 > **Monica** | *5 May 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Love the multi-agencies for our program sites nationwide. Truly appreciate the reporting functions and are able to customize for our exact model. > > **Cons**: The implementation took some time as we came from a very different platform. While it's lovely to be so customizable, it does take a good bit of onboarding time to begin with staff > > Overall very pleased; didn't feel pushed by the demo staff and reasonable costs for all of the customizable opportunity with this platform ----- ### "Charity Tracker Review" — 3.0/5 > **Candyce** | *6 May 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: The options on reporting are great, just need a little more ease on the custom reporting. > > **Cons**: I need to way to log groups and not just individuals to be able to track and report. > > I have used CT for the past five years with different nonprofits. ----- ### "Transforming Community Support Into Measurable Success" — 5.0/5 > **Cathy** | *19 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: What I appreciate most about CharityTracker is how it has helped our county’s agencies move beyond simple resource distribution to achieving measurable impact. The Outcomes Assessment tool, in particular, gives us the ability to track how clients are influenced by the services and resources they receive. This insight allows us to see clear connections between the care provided and each client’s progress toward self-reliance. When setting goals, we can use this data to evaluate the effectiveness of our programs and make informed adjustments as needed. Ultimately, CharityTracker empowers us to refine our strategies and develop best practices that make our collective support more effective and responsive to community needs. > > **Cons**: The biggest challenge with CharityTracker hasn’t been the platform itself, but encouraging agencies and churches to understand the value of consistent data entry. Although the system is HIPAA-compliant and designed to support data-informed decision-making, some partners hesitate because they feel they lack the staff time for input. In reality, CharityTracker’s features can actually streamline their processes and save time once integrated into daily operations. I would also love to see the introduction of “Sister Networks” across counties, since many organizations serve the same clients beyond our borders. Broader data sharing would strengthen collaboration and could help populate \[sensitive content hidden\] for all of North Alabama, moving us closer to a unified, statewide community resource. > > My overall experience with CharityTracker has been incredibly positive. It’s a daily privilege to represent a tool that plays such a vital role in the collective success of our community’s helping programs. Because I’ve seen firsthand the benefits of using this platform, I’m genuinely passionate about demonstrating its value to other agencies and churches. CharityTracker makes it easier to measure real impact, helping organizations see the tangible results of their efforts and strengthen the support they provide to those in need. ----- ### "Outstanding Program" — 5.0/5 > **Jason** | *5 May 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of how to use it and the ability to make our own. It is incredibly user friendly. Also love how prompt customer service is. > > **Cons**: No issues so far\! We have been thrilled with our experience, and I would highly recommend. First time in a long time I have had a product and have no complaints. > > This is the first case management program we have used for our non-profit and it fits everything we need. Been very impressed with everything from the system to the customer service. ----- ### "Charity Tracker Review First 72+" — 4.0/5 > **Chloe** | *6 May 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Really great for data tracking purposes and to run reports. Able to track so many different clients at once. > > **Cons**: Still having a hard time measuring goals over time, especially when our coaches are not the most tech savvy. We've been logging everything as an assistance record instead, to track clients meeting goals. > > Overall, switching to Charity Tracker has been really helpful for our staff, and for me to conduct reports in a clear way. ----- Page: 1 / 44\ Next: [Next page](https://www.capterra.in/software/132388/charitytracker?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/132388/charitytracker) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data