--- description: Get information about ServiceTrade price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.in/software/132690/servicetrade-commercial Page: 1 / 15\ Next: [Next page](https://www.capterra.in/software/132690/servicetrade-commercial?page=2) > Field service software for commercial contractors managing scheduling, dispatch, inspections, quoting, and invoicing. > > Verdict: Rated **4.6/5** by 344 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceTrade? Commercial contractors in mechanical, HVAC, refrigeration, fire, and life safety trades that manage complex assets, inspections, field teams, and service agreements. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 344 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTrade - **Location**: Durham, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Availability Management - Billing & Invoicing - Calendar Management - Compliance Management - Contact Database - Contract/License Management - Contractor Database - Customer Database - Customer Management - Dispatch Management - Document Management Software - Electronic Payments - Electronic Signature - For Commercial and/or Industrial Electrical Contractors - GPS - Inventory Management Software - Invoice Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Payment Collection in the Field - Preventive Maintenance Software - Quotes/Estimates - Real-Time Data - Real-Time Updates - Reminders - Reporting & Statistics - Routing - Scheduling Software - Self Service Portal - Service History - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ## Integrations (15 total) - Acumatica Cloud ERP - ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.in/directory/30059/service-dispatch/software) - [HVAC System](https://www.capterra.in/directory/30107/hvac/software) - [Work Order Software](https://www.capterra.in/directory/30785/work-order/software) - [Electrical Contractor Software](https://www.capterra.in/directory/31006/electrical-contractor/software) ## Alternatives 1. [FieldPulse](https://www.capterra.in/software/153475/fieldpulse) — 4.6/5 (490 reviews) 2. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1475 reviews) 3. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [BuildOps](https://www.capterra.in/software/194155/buildops) — 4.4/5 (177 reviews) 5. [Fieldd](https://www.capterra.in/software/203654/fieldd) — 5.0/5 (145 reviews) ## Reviews ### "Strong field service platform for scheduling and operations management" — 4.0/5 > **Naman** | *13 May 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: What I like best about ServiceTrade is how it streamlines field service operations by combining scheduling, dispatching, customer communication, and reporting in one platform. It’s especially helpful for keeping technicians and office teams aligned in real time, while the customer portal and automated updates improve transparency and service experience. The mobile accessibility and detailed job tracking also make operations more efficient and easier to manage. > > **Cons**: Some downsides of ServiceTrade are that it can feel complex to set up initially, especially for teams with custom workflows or smaller operations. Users often mention limited customization in certain forms and reports, occasional mobile app glitches, and dependence on a stable internet connection for field teams. It can also become costly as advanced features or additional support are added, so for some businesses the overall setup and scaling cost may feel higher than expected. > > My overall experience with ServiceTrade has been positive because it brings scheduling, dispatching, work orders, customer communication, and reporting into one platform, which makes field operations much easier to manage. It improves coordination between office staff and technicians, reduces paperwork, and gives real-time visibility into jobs and service history. While the setup can take some time and occasional glitches happen, it’s generally a reliable solution that improves workflow efficiency, service tracking, and customer communication for field service teams. ----- ### "A Reliable Platform for Service Management" — 5.0/5 > **salman** | *19 June 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The feature I appreciated most was the real-time visibility into field activities, which helped improve coordination between office staff and technicians. > > **Cons**: The customization options could be more flexible to better accommodate unique business processes and reporting needs. > > Overall, ServiceTrade has been a reliable and effective solution for improving field service management and operational efficiency. ----- ### "ServiceTrade Review" — 5.0/5 > **Shannon** | *19 July 2025* | Construction software | Recommendation rating: 10.0/10 > > **Pros**: It's critical to have a good Field Service Management system when working in a service industry. ServiceTrade is an excellent product that eases the day-to-day burden of managing our customer's needs. In addition, ServiceTrade is continually approving their product. > > **Cons**: If I had to pick something it would have to be that occasionally I lose connection, and the pesky emu pops up. > > I love this product from reoccurring service management, to job creation/completion to invoicing. In addition, ServiceTrade has an amazing customer support team behind the scenes if needed. ----- ### "Service Trade review from Sterling Fire" — 5.0/5 > **Jerry** | *1 April 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all in the same place. > > **Cons**: The field techs with non-ios mobile devices have some minor problems with the mobile app, but we manage work-arounds for them. > > We are a huge fan of ST. I continually push this product to other fire service providers that I know as well as other field service providers. It has been the greatest addition to our business. ----- ### "Servicetrade Assist" — 5.0/5 > **Donovan** | *12 May 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: How much they check up on you and how they are available to help grow your business. > > **Cons**: Technical Support. Trying to get a person on the phone to talk about issues was a nightmare. > > My overall experience with servicetrade has been great. \[sensitive content hidden\] has been a tremendous help. She always is checking in and giving me tidbits and ways to improve my business. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.in/software/132690/servicetrade-commercial?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/132690/servicetrade-commercial) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data