--- description: Get information about ServiceTrade price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.in/software/132690/servicetrade-commercial Page: 1 / 15\ Next: [Next page](https://www.capterra.in/software/132690/servicetrade-commercial?page=2) > Field service software for commercial contractors managing scheduling, dispatch, inspections, quoting, and invoicing. > > Verdict: Rated **4.6/5** by 344 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceTrade? Commercial contractors in mechanical, HVAC, refrigeration, fire, and life safety trades that manage complex assets, inspections, field teams, and service agreements. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 344 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTrade - **Location**: Durham, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Availability Management - Billing & Invoicing - Calendar Management - Compliance Management - Contact Database - Contract/License Management - Contractor Database - Customer Database - Customer Management - Dispatch Management - Document Management Software - Electronic Payments - Electronic Signature - For Commercial and/or Industrial Electrical Contractors - GPS - Inventory Management Software - Invoice Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Payment Collection in the Field - Preventive Maintenance Software - Quotes/Estimates - Real-Time Data - Real-Time Updates - Reminders - Reporting & Statistics - Routing - Scheduling Software - Self Service Portal - Service History - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ## Integrations (14 total) - Acumatica Cloud ERP - Deltek ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.in/directory/30059/service-dispatch/software) - [HVAC System](https://www.capterra.in/directory/30107/hvac/software) - [Work Order Software](https://www.capterra.in/directory/30785/work-order/software) - [Electrical Contractor Software](https://www.capterra.in/directory/31006/electrical-contractor/software) ## Alternatives 1. [FieldPulse](https://www.capterra.in/software/153475/fieldpulse) — 4.6/5 (500 reviews) 2. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1487 reviews) 3. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5318 reviews) 4. [BuildOps](https://www.capterra.in/software/194155/buildops) — 4.4/5 (177 reviews) 5. [Fieldd](https://www.capterra.in/software/203654/fieldd) — 5.0/5 (146 reviews) ## Reviews ### "Strong field service platform for scheduling and operations management" — 4.0/5 > **Naman** | *13 May 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: What I like best about ServiceTrade is how it streamlines field service operations by combining scheduling, dispatching, customer communication, and reporting in one platform. It’s especially helpful for keeping technicians and office teams aligned in real time, while the customer portal and automated updates improve transparency and service experience. The mobile accessibility and detailed job tracking also make operations more efficient and easier to manage. > > **Cons**: Some downsides of ServiceTrade are that it can feel complex to set up initially, especially for teams with custom workflows or smaller operations. Users often mention limited customization in certain forms and reports, occasional mobile app glitches, and dependence on a stable internet connection for field teams. It can also become costly as advanced features or additional support are added, so for some businesses the overall setup and scaling cost may feel higher than expected. > > My overall experience with ServiceTrade has been positive because it brings scheduling, dispatching, work orders, customer communication, and reporting into one platform, which makes field operations much easier to manage. It improves coordination between office staff and technicians, reduces paperwork, and gives real-time visibility into jobs and service history. While the setup can take some time and occasional glitches happen, it’s generally a reliable solution that improves workflow efficiency, service tracking, and customer communication for field service teams. ----- ### "A Reliable Platform for Service Management" — 5.0/5 > **salman** | *19 June 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The feature I appreciated most was the real-time visibility into field activities, which helped improve coordination between office staff and technicians. > > **Cons**: The customization options could be more flexible to better accommodate unique business processes and reporting needs. > > Overall, ServiceTrade has been a reliable and effective solution for improving field service management and operational efficiency. ----- ### "Servicetrade is the industry leader in software" — 5.0/5 > **Chris** | *3 January 2025* | Construction software | Recommendation rating: 10.0/10 > > **Pros**: Perfect fit for the service industry to include field staff, sales staff \& office staff. Ease of use \& capabilities make Servicetrade the easy choice. > > **Cons**: No Cons, have used various platforms and for the last 5 years Servicetrade. Wouldn't change anything. > > Headache free, always performs as expected ----- ### "All In One Tool" — 5.0/5 > **Kyrik** | *27 November 2024* | Construction software | Recommendation rating: 10.0/10 > > **Pros**: Quoting, tracking, inventory levels, billing, paperwork dispatchment, technician scheduling is all straightforward and easy to use/learn. > > **Cons**: You have to be exact in the search bar, else it won't find what you're looking for. > > ServiceTrade has allowed our service department to keep our eyes on all the relevant information to execute our projects. The ServiceTrade team has been great to work with between training, modifying, and building the services we needed. ----- ### "Satisfied Service Trade User" — 5.0/5 > **John** | *1 October 2025* | Construction software | Recommendation rating: 9.0/10 > > **Pros**: Customer service is top notch. The efficiency of the software has increased profits. Dispatch board is helping with scheduling and keeping track of technicians and jobs > > **Cons**: Software favours US based companies and we are in Canada. Could use more customization of work acknowledgments and assets. > > Wonderful. Easy to learn and use. Service trade staff are always there to help with any issues. Prompt replies and friendly attitudes. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.in/software/132690/servicetrade-commercial?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/132690/servicetrade-commercial) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data