---
description: Get information about Survicate price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Survicate Price, Features, Reviews & Ratings - Capterra India
---

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# Survicate

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> Survicate is a feedback tool for businesses to survey channels, automate workflows, and gather customer insights from diverse sources.
> 
> Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Survicate?

Survicate is used by product managers, marketers, researchers, CX professionals, SaaS companies, app developers, e-commerce, healthcare, financial services, and retailers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 99 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Survicate
- **Location**: Warsaw, Poland
- **Founded**: 2013

## Commercial Context

- **Starting Price**: $0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Polish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- CSAT Survey Structure
- Campaign Management Software
- Continuous Feedback
- Conversion Tracking
- Customer Engagement Software
- Customer Experience Management
- Customer Segmentation
- Customizable Questions
- Customizable Templates
- Dashboard Software
- Data Visualization Software
- Drag & Drop
- Feedback Management
- Forms Creation & Design
- Live Results Sharing
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multiple Question Types
- NPS Survey Structure
- Negative Feedback Management
- Onboarding Software
- Online Polling
- Performance Metrics
- Process/Workflow Automation
- Pulse Surveys
- Question Branching
- Question Library
- Real-Time Analytics
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Segmentation
- Sentiment Analysis
- Skip Logic
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Trend Analysis
- URL Customization
- Usage Tracking/Analytics
- User Research Analysis
- Visual Analytics

... and 7 more features

## Integrations (68 total)

- AWeber
- ActiveCampaign
- Agile CRM
- Airtable
- Amplitude
- Braze
- Calendly
- Campaign Monitor by Marigold
- Close
- Coda
- Constant Contact
- Copper
- Customer.io
- Drift
- Drip

... and 53 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)

## Related Categories

- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)
- [Forms Automation Software](https://www.capterra.in/directory/10023/forms-automation/software)
- [Customer Success Software](https://www.capterra.in/directory/30961/customer-success/software)
- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.in/directory/32075/nps/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.in/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
2. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2795 reviews)
3. [Typeform](https://www.capterra.in/software/137289/typeform) — 4.7/5 (945 reviews)
4. [Microsoft Forms](https://www.capterra.in/software/1025299/microsoft-forms) — 4.6/5 (321 reviews)
5. [QuestionPro](https://www.capterra.in/software/135455/questionpro) — 4.8/5 (522 reviews)

## Reviews

### "Fast Responsive support in resolving issue." — 5.0/5

> **Abhishek** | *29 August 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Help desk support for my issues and providing continues support.&#10;specially Anastasiia, \&amp; Daniela&#10; UI and Guides.
> 
> **Cons**: There are not much option to play with Font and subject body within for normal user who don't know backend coding.
> 
> Great\!\! The kind of patience and support provided was very appreciable

-----

### "Survicate helps me be closer to my users\!" — 5.0/5

> **Pranav** | *7 November 2024* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: Survicate makes survey creation and distribution incredibly easy with its intuitive interface and a variety of customizable templates. I love how quickly I can set up feedback surveys and gather actionable insights without any hassle. The integration with other platforms, especially for automated responses, has been a game-changer for us, allowing us to see real-time feedback without switching between multiple tools. Their targeting options are also very precise, ensuring we reach the right audience. The analytics dashboard is clear and insightful, making it simple to understand and act on customer feedback quickly.
> 
> **Cons**: Not very customisable + could leverage AI more.

-----

### "Fine Survey Tool" — 5.0/5

> **Chintan** | *21 October 2024* | Business Supplies & Equipment | Recommendation rating: 9.0/10
> 
> **Pros**: great UI and user friendly system. Powerful NPS tool.
> 
> **Cons**: expensive, it doesnt have any plans for infrequent users like me.
> 
> Its a good tool for surveys. We use it exclusively for sending NPS surveys and it works well. Best part is that it integrates with mailchimp seamlessly, we dont need to do any external linkage.

-----

### "The best survey tool :)" — 4.0/5

> **Luciana** | *8 January 2025* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: Its ease to use, allows you to quicly create targeted surveys, helping to gather valuable feedback direcly from users. Its really simple to use and to launch. So it really help me , since recruite users to gather quantiative and qualitative feedbacks. It has multiple formats. And analyzins results its really easy, with clear dashboards and easy exports.
> 
> **Cons**: Sometimes , survicate has issues with audience targeting, where surveys in wrong language start appearing on pages that shouldnt have them. Additionally, im currently experiencing a lack of responses to surveys, and im not sure why. It doesnt seem to be related to user behavior - it feels like something within the tool itself. This means Ill need to open support ticket, which is frustating. &#10;It would be helpful if the tool could automatically detect issues or notify users when something goes wrong. More comprehensive dashboards and integrations with tools like maze would also be a great addition. Another pain point is uploading specific users lists - currently, it has to be done one by one, which is extremely time - consuming. There should be an option to upload entire lists to create targeted segmentes more efficiently.
> 
> My experience has been positive in terms of easy use, survey customization . However, occasional issues with audience targeting, lack of notifications for erros, and the manual process for uploading user lists can be frustating. Despite these drawbacks, it remains a valuable tool for gathering user feedback.

-----

### "Perfect for support and surveys" — 4.0/5

> **Alberto** | *21 October 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It's very easy to use, intuitive, dynamic and friendly. With more options time to time.
> 
> **Cons**: Expensive. Sometimes the support is not always online.
> 
> My overall experience with Survicate has been excellent. Its seamless integration with Intercom has allowed us to easily collect and analyze customer feedback directly within our communication flow. Setting up surveys is intuitive, and the variety of survey templates helps us quickly gather relevant insights. The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product improvement. Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time. Overall, Survicate has significantly enhanced our feedback collection process

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