---
description: Get information about Restaurant Call Center price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Restaurant Call Center Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Restaurant Call Center](/software/133071/restaurant-call-center)

# Restaurant Call Center

Canonical: https://www.capterra.in/software/133071/restaurant-call-center

> Restaurant Call Center for Oracle-Micros, Oracle-Simphony, NCR-Aloha, and PAR-Pixelpoint.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Restaurant Call Center?

It is an ideal for small and medium sized call centers handling large call volumes. With a broad range of advanced features, ensuring maximum telesales profitability, productivity and performance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ccdex technologies
- **Founded**: 8

## Commercial Context

- **Starting Price**: $45.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Logging
- Call Recording Software
- Call Scripting
- Call Transfer
- Queue Management

## Support Options

- 24/7 (Live rep)

## Category

- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)

## Alternatives

1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.in/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.in/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Readymode](https://www.capterra.in/software/136728/readymode) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "Best Call Center Solution for Restaurants" — 5.0/5

> **Muqsit** | *22 August 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: This Software is one window solution for the hospitality industry, it helps to manage multiple concepts and multiple menu items for multiple locations in a single window.
> 
> **Cons**: NOTHING , We did not found any missing feature that cause problem to manage our operations ( Calls ,\& Orders )
> 
> we are able to manage our delivery \& take away orders with order status from a centralized location.

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### "Call2Kitchen, a powerful call center solution" — 5.0/5

> **Alberto** | *29 June 2016* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: It has all the strengths of a call center system, like ACD, Call Waiting, Call routing, live call monitoring, reports and so many more thing. The integration with different POS solution make this call center software the best of his kind.
> 
> **Cons**: The support service could be more decentralized to  give better support service to all the platform.
> 
> I had been using Call2Kitchen for 6 year and we had made a closely relationship with the software developer because he hear all our need, and they work focus on this.

The software has so many feature that make it unique in the market.

The integration with the NCR / Aloha POS system is far away the best on his type because it cant work like and extension of the system, having a bi-directional communication with the Aloha POS, and everything that happen in Aloha, Call2Kitchen is update of this changes.

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### "Call 2 Kitchen" — 4.0/5

> **Josue** | *5 September 2022* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: The calls do not depend on the advisor but the Software manages the taking of the calls for a better control
> 
> **Cons**: A bit complex implementation due to some processes that are different in our company
> 
> We solved the issue of orders now the time in which orders are delivered is more efficient

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### "The Most Complete" — 5.0/5

> **David** | *5 September 2022* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Call2Kitchen's solution offers you a flexible all-in-one for restaurants. you can answer calls and take orders in the same software.
> 
> **Cons**: customer service has opportunities, it is very centralized.

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### "Best all in one callcenter software for restaurant stores. It takes delivery to the next level." — 5.0/5

> **Elvyn** | *9 June 2016*
> 
> \- All in one software, you have in one screen sip phone, customer information, order POS and much more.
- Easy integration with multivendor POS like Micros, Aloha, PixelPoint and others.
- Full Reporting sales, agents and calls.
- Eeasy Installation and fast use for technicall staff.

## Links

- [View on Capterra](https://www.capterra.in/software/133071/restaurant-call-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/133071/Restaurant-Call-Center/> |
| en-AE | <https://www.capterra.ae/software/133071/restaurant-call-center> |
| en-AU | <https://www.capterra.com.au/software/133071/restaurant-call-center> |
| en-CA | <https://www.capterra.ca/software/133071/restaurant-call-center> |
| en-GB | <https://www.capterra.co.uk/software/133071/restaurant-call-center> |
| en-IE | <https://www.capterra.ie/software/133071/restaurant-call-center> |
| en-IL | <https://www.capterra.co.il/software/133071/restaurant-call-center> |
| en-IN | <https://www.capterra.in/software/133071/restaurant-call-center> |
| en-NZ | <https://www.capterra.co.nz/software/133071/restaurant-call-center> |
| en-SG | <https://www.capterra.com.sg/software/133071/restaurant-call-center> |
| en-ZA | <https://www.capterra.co.za/software/133071/restaurant-call-center> |

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