---
description: Get information about Ticksy price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ticksy Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Ticksy](/software/133578/ticksy)

# Ticksy

Canonical: https://www.capterra.in/software/133578/ticksy

> Help desk solution that helps businesses raise tickets for customer support, track client interaction, verify purchases, and more.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Ticksy?

Designed for small businesses, it is a white-labeled help desk solution that helps verify client accounts, receive customer ticket assignments in real-time, manage online documentation, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ticksy

## Commercial Context

- **Starting Price**: $5.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 3 tiers of pricing ($15, $49, $149) dependent upon number of agents.
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- Knowledge Base Management
- Self Service Portal

## Category

- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Milvus](https://www.capterra.in/software/202528/milvus) — 4.8/5 (298 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "All the support with no bloat" — 5.0/5

> **Jason** | *17 August 2018* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: It's very easy to use and has everything you need. No extra bells and whistles or bloat like other ticketing apps. Very intuitive.
> 
> **Cons**: At times I wish there was more functionality, but to be honest Ticksy does what it does well because of there not being so much bloat.
> 
> Overall my experience with Ticksy is great. It's nice to be able to respond to tickets so quickly and move through the day with ease.  Ticksy makes customer service a breeze.

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### "Great support & functionality." — 5.0/5

> **Will** | *4 October 2016* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, time saving, support.
> 
> Being able to quickly respond to help requests is crucial for our team at Tutory. We're just thankful Ticksy is the same in return. Impresses with its ease of use, reliability, and helpful, fast support.

## Links

- [View on Capterra](https://www.capterra.in/software/133578/ticksy)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/133578/ticksy> |
| de-AT | <https://www.capterra.at/software/133578/ticksy> |
| de-CH | <https://www.capterra.ch/software/133578/ticksy> |
| en | <https://www.capterra.com/p/133578/Ticksy/> |
| en-AE | <https://www.capterra.ae/software/133578/ticksy> |
| en-AU | <https://www.capterra.com.au/software/133578/ticksy> |
| en-CA | <https://www.capterra.ca/software/133578/ticksy> |
| en-GB | <https://www.capterra.co.uk/software/133578/ticksy> |
| en-IE | <https://www.capterra.ie/software/133578/ticksy> |
| en-IL | <https://www.capterra.co.il/software/133578/ticksy> |
| en-IN | <https://www.capterra.in/software/133578/ticksy> |
| en-NZ | <https://www.capterra.co.nz/software/133578/ticksy> |
| en-SG | <https://www.capterra.com.sg/software/133578/ticksy> |
| en-ZA | <https://www.capterra.co.za/software/133578/ticksy> |
| fr | <https://www.capterra.fr/software/133578/ticksy> |
| fr-BE | <https://fr.capterra.be/software/133578/ticksy> |
| fr-CA | <https://fr.capterra.ca/software/133578/ticksy> |
| fr-LU | <https://www.capterra.lu/software/133578/ticksy> |

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