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What Is EHR 24/7?

EHR 24/7® by Office Ally empowers more than 20,000 users with efficient patient care management. It has charting, real-time data, customizable forms, as well as integrations for patient intake and e-prescription solutions. With no needed implementation, healthcare providers can use EHR 24/7 to treat and document patients today.

Who Uses EHR 24/7?

EHR 24/7® provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.

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EHR 24/7 Reviews for Indian Users

Average score

Overall
4.1
Ease of Use
4.1
Customer Service Software
4.0
Features
3.9
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Susanne
Susanne
Medial Billing Specialist in US
Verified LinkedIn User
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Excellent Software for Medical billing and EHR management

5.0 6 years ago

Comments: My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize.
Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients.

Pros:

I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.

Cons:

The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing!

Amanda
Amanda
Office Manager in US
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

review of office ally EHR

4.0 2 years ago

Comments: It was a great starter software when our office opened. We have since outgrew and moved on to another software.

Pros:

Ease of use with making notes, e-prescribing, phone call notes, ease of printing.

Cons:

speed of the softwareno assembly for documents.

Carmen
DPM in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Hate that I cannot use an iPad to have patients sign when I visit patients at there home

3.0 last year

Comments: Hate that one cannot use iPads for the patients to sign. I go to patients homes so it is very stressful not to have this option

Pros:

I like the pricing compared to other options

Cons:

I do not like that there is a word limit to each section, and I hate that I cannot get a mobile Ipad for ALMOST 1 year of requesting it.

Office Ally Response

last year

Carmen, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Jessica
Office Manager Medical Biller in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

EHR 24/7 is a great product

4.0 7 months ago

Comments: Its a great well rounded basic software that organizes and keeps patient medical information in a secure platform.

Pros:

Office Ally in general is a great basics program with good clearing house capabilities.

Cons:

The lack of easy use chart notes for Chiropractors.

Office Ally Response

7 months ago

Jessica, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.

Josh
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Overall a good system for the price

4.0 last year

Comments: Very good. I wish the Reminder Mate feature had a texting response system and was more user friendly. We canceled our Reminder Mate subscription because of the inefficiencies. When we brought this problem to tech supports attention , they never had a good solution of a fix

Pros:

Pricing is transparent and reasonable. Accounting software, EHR and stats are all integrated with a clearinghouse

Cons:

We are EST so I wish they had tech support available 24/7 or at least for early EST days. As a chiropractic clinic, we had to customize and create our own macros and templates which took a lot of time but worth it

Office Ally Response

last year

Josh, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Brooke
Licensed mental health counselor in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Office Ally: Pros and Cons

4.0 last year

Comments: Overall, it is a great electronic health record software management company.

Pros:

I enjoy how easy it is to document, my notes, and the functionality and overall interface is great and easy to use.

Cons:

When signing into Office Ally, I have to drop down to my name every time, rather than my schedule automatically popping up for myself. At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in terms of documentation and scheduling appointments.

Office Ally Response

last year

Brooke, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

fred
MD in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

EHR immunization registry

4.0 7 months ago

Comments: Overall excellent customer service with tech support, but the folks that run the immunization registry are the least helpful. They do not reply to email or answer their calls. We are considering transitioning to another system with similar capacity but more responsive customer support.

Pros:

Easy to navigate after you have manually created your set up

Cons:

Able to integrate with state immunization registry data exchange. However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office. I have provided all necessary information to the immunization registry department at office ally to transmit the correct data but they are yet to get to me after 4 month. I am almost losing my VFC status as a result of this.

Office Ally Response

7 months ago

Fred, we sincerely apologize for any inconvenience you've experienced with our software and appreciate your feedback. Please provide us with your contact information as well as additional details of your issue and someone from our product team will reach out to you soon to help you resolve this issue. For the various methods of contacting support please visit https://cms.officeally.com/form-contact-form-new.

Michelle
Office Manager in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

How I love my Office Ally!

5.0 last year

Comments: Aside from occasionally running out of typing space in some areas, I think its great. I know it so well I feel as if I could be one of your techs.

Pros:

The customability for all fields. The ability to just click on a sentence i use so often is great.

Cons:

Past medical history and discussion sections needs to more room. Dr runs out of room.

Office Ally Response

last year

Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.

Sarah
Chiropractor in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Good EHR system, great value!

5.0 last year

Comments: Overall it’s been really good which is why I’ve stayed for so long.

Pros:

Been using for years. Easy to use. Has good features.

Cons:

There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these. Also there are extra spaces in there too which aren’t needed. Doesn’t look professional when sending out charts to other doctors and attorneys.

Office Ally Response

last year

Sarah, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Christelle
Provider in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to navigate, value for your money,

4.0 last year

Comments: I run a small practice and so this is worth it. Having my account representative [sensitive content hidden] has made this process worth it especially at times when we got frustrated.

Pros:

Very easy to use, structure is very easy Value is AMAZING I CAN DO ALMOST EVERYTHING ON IT My account representative is very knowledgeable and easy to get a hold of Appointment notifiations for all appointments Built in clearinghouse is great and their response time

Cons:

CUSTOMER SERVICE IS NOT THE BEST ANY EDUCATION NEEDED NEEDS TO BE SCHEDULED AND AVAILAIBILITY CAN BE LIMITED..BUT ACCOUNT REP IS ALWAYS THERE TO HELP WITH THIS Can't integrate your fax line

Office Ally Response

last year

Christelle, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

victoria
CSA in US
Mental Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Overall, a great product!

5.0 last year

Comments: It is a user-friendly and flexible online booking software that allows me to manage my appointments, notes, and client information with ease. EHR 24/7 is a great tool for any service-based business that needs a simple and efficient way to schedule appointments, make notes, and document client information. It saves me time, money, and hassle, and allows me to focus on providing quality service to my clients. I highly recommend it to anyone looking for a reliable and affordable online booking software.

Pros:

It saves you time and hassle by automating the booking process and reducing the risk of human errors or double bookings. It improves your customer experience by offering them convenience, flexibility, and personalization.

Cons:

It requires internet access. If there is a network outage or a technical issue, you may lose access to your bookings or miss potential customers.

Office Ally Response

last year

Victoria, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing more about your experience further. If you are interested, please reach out to us.

Brianna
Registered Nurse in US
Medical Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

RN Review EHR

2.0 last year

Comments: For a larger practice, there are better, more technologically advanced software products that I would use instead of EHR. EHR is fine for small practice, but there are too many click-throughs to get to where I need to be.

Pros:

Smaller clinics would be fine using office ally. Scheduling is easy. Software is easy.

Cons:

I use EPIC at my other job and the patient chart is much more advanced and convenient in showing all of the patient data I need to see without having to scourge through the chart looking for information. EPIC displays everything I need to see, which makes charting easier. Everything looks very basic, hard to find info,

Office Ally Response

last year

Brianna, We are sorry to hear that you have not had a positive experience with Office Ally solutions. Over the last 2 years, we have invested in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Thank you for your valuable feedback. If you are interested in sharing additional details, please reach out to us.

Lacey
Massage in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use system

4.0 last year

Comments: Great! Support has been very helpful with any questions.

Pros:

EHR is very user friendly, easy to navigate and support has been amazing!

Cons:

No cons! Easy to use program that I’m enjoying.

Office Ally Response

last year

Lacey, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing how we can improve to 5-stars. If you are interested in sharing some details, please reach out to us.

Timothy
Chiropractor/owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Look no further for practice management software!

4.0 last year

Comments: It has been great! I have used it for 1.5 years with zero problems or outages. Very reliable and customizable.

Pros:

Very customizable and minimal clutter/non essential functionality.

Cons:

Takes time to set up the macros the way you want them and requires 1-2 hours of training.

Office Ally Response

last year

Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.

Dawn
Psychiatric nurse practitioner in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Love this EHR

5.0 last year

Comments: I started using EHR in my private practice and am so happy with it that I convinced my new employer to initiate it here.

Pros:

Cost effective product that gives me everything I need in an intuitive format.

Cons:

Nothing, I have no complaints about EHR 24/7

Office Ally Response

last year

Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.

Samar
Therapist in US
Civic & Social Organization, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Love it useful

5.0 last year

Comments: Great experience and I’m happy with the service

Pros:

East to use and effective to stay organized. I log in and see my clients on my monthly schedule.

Cons:

Nothing I’m happy with it all, thanks for a good service. Perhaps a face login would be easier for login .

Office Ally Response

last year

Samar, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Jason
Chiropractor, owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

I love EHR 24/7

5.0 last year

Comments: Fantastic. I love this product and have plans to further customize my workflows.

Pros:

I love how it integrates seamlessly with PracticeMate. It is extremely customizable to streamline workflow. And the extremely low price and the great support resources make it very dependable for my practice to be based on it.

Cons:

As a chiropractor it is not specifically designed for my needs. However, this is easily overcome with how customizable it is.

Office Ally Response

last year

Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.

Amy
RN, Immunization Coordinator in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Inexpensive and has what you need

5.0 last year

Comments: Overall have been very pleased, the inexpensive price and reliability of the website has been good.

Pros:

It's user friendly and quick to learn. Customer service is good.

Cons:

Creating templates on your own is tricky, but forms can be emailed direct for Office Ally to create for you. I wish there was a way for our signature pad to work directly with EHR. Also the integration with our Immunization Registry could be improved. When I checked into it did not meet our current needs.

Mandy
CEO in US
Mental Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Mental Health

5.0 last year

Comments: it is much easier to chart notes and adapt them to the needs of the individual practice

Pros:

copy old notes to new notes for reference, easy to put in commonly used phrases and to be compliant with insurance requirements.

Cons:

improve patient access, allow parents to put their kids in the same patient access, Import information in intake forms to first progress note. Make it more friendly for mental health uses

Yelena
Physician in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great experience!

4.0 last year

Comments: Great scheduling. It is easy to write medical notes. It is easy to create and send claims.

Pros:

EHR is easy to use.Scheduling is very easy. Ability to create "phrases "

Cons:

Eligibility verification was great, but after recent updates it became difficult. It is impossible to use EHR to gather data for MIPS. It is not easy to use e-prescribing. There are a lot of unnecessary features.

Office Ally Response

last year

Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.

Nick
Physician in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Extremely satisfied user

5.0 last year

Comments: I love that I am able to append my own templates by myself, as often as needed. Customer service has been wonderful, though rarely needed.

Pros:

I liked the customizability of building and editing violent template, and the autonomy in doing so.

Cons:

Limited characters for building templates

Office Ally Response

last year

Thank you Nick for the complimentary review. I am very glad to hear that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience.

Elizabeth
Owner in Switzerland
Medical Practice, Self Employed
Used the Software for: 2+ years
Reviewer Source

A necessary monthly expenses

5.0 last year

Comments: Very good

Pros:

I like the ability to generate and save treatment notes, most useful for storing all clinic documents electronically

Cons:

I just don’t like having to pay monthly for the service, free would be better

Office Ally Response

last year

Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to me.

Rhonda
LPN in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Office Ally EHR

3.0 last year

Comments: 6/10. Although it was easy to use, it could be more convenient with updates.

Pros:

It is easy to navigate through. Uploading doesn't take long.

Cons:

Needs updating. Still waiting for the bridge for vaccines to be complete.

Office Ally Response

last year

Rhonda, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.

Jeffrey
Nurse Practitioner in US
Hospital & Health Care, Self Employed
Used the Software for: 1+ year
Reviewer Source

Nurse Practitioner

5.0 last year

Pros:

Ease of use. Fast customer service. Price is reasonable. Easy to chart.

Cons:

None so far…Please keep your price low

Office Ally Response

last year

Jeffrey, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing more about your experience further. If you are interested, please reach out to us.

Ariel
Skin Therapist in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Thank you OfficeAlly!

5.0 last year

Comments: I use OfficeAlly every day and it is super easy to use!

Pros:

What I like about OfficeAlly is that it is so practical!

Cons:

I cannot think about cons right now! But as a provider I’d like to be able to keep editing a signed note if I feel I need to add new information.

Office Ally Response

last year

Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.