--- description: Get information about Talkroute price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Talkroute Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Talkroute](/software/134133/talkroute) # Talkroute Canonical: https://www.capterra.in/software/134133/talkroute Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/134133/talkroute?page=2) > Designed for Small \& Growing Businesses\! Get Your Business Phone Number \& Start Receiving Calls Today\! > > Verdict: Rated **4.3/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Talkroute? Designed for Small \& Growing Businesses\! Get Your Business Phone Number \& Start Receiving Calls Today\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 30 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Talkroute - **Location**: Wheaton, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: $19.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Talkroute is offered across four pricing plans, outlined below. A 7-day free trial is available. Basic: $19 per month Plus: $39 per month Pro: $59 per month Enterprise: Starting at $99 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Auto-Dialer - Automatic Call Distribution - Call Monitoring Software - Call Recording Software - Call Reporting - Call Routing - Call Tracking Software - Call Transfer - Customizable Reports - File Transfer - IVR - Live Chat Software - Mobile Access - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Softphone Software - Third-Party Integrations - Virtual Extensions - VoIP Software - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Telephony Software](https://www.capterra.in/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.in/directory/30084/telephony/software) - [VoIP Software](https://www.capterra.in/directory/30940/voip/software) - [Call Recording Software](https://www.capterra.in/directory/30533/call-recording/software) - [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software) - [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software) ## Alternatives 1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (860 reviews) 2. [800.com](https://www.capterra.in/software/208208/800-com) — 4.7/5 (316 reviews) 3. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (915 reviews) 4. [3CX](https://www.capterra.in/software/158704/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://www.capterra.in/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) ## Reviews ### "Easy call routing and business hour control" — 5.0/5 > **Verified Reviewer** | *9 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Call routing is easy to use and business hours setting work well i also likes the voice mail text feature which works very well and call history is easy to understand. > > **Cons**: Some call routing settings can feel a bit confusing at first so simplifying them would make setup and daily use much easier for new user. > > Talkroute is simple but powerful you can route calls to different team members, set business hours and manage everything easily. It feels like it is build exactly for small businesses who don't want complicated phone systems but still want professionalism ----- ### "Improves collaboration when multiple people handle support" — 5.0/5 > **Verified Reviewer** | *24 March 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The centralized communication setup enables smooth, seamless and lag-free collaboration across all teams. > > **Cons**: User permissions should ideally be more customizable for better control, though the current options still work fine. > > For customer communication talkroute makes things smoother calls, texts and voicemails are all in one dashboard which is nice its especially helpful when multiple people handle customer support because nothing gets lost. ----- ### "Keeps communication clear mad easy to track" — 5.0/5 > **Verified Reviewer** | *18 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: They mention using historical data and demand forcast because that's how proper inventory planing work. > > **Cons**: Sometimes the transcription isn't A100% accurate, but it works well in most cases and is useful for quickly understanding messages. > > The voicemail and call history features are really useful because you never miss a message from customer i also liked that voicemails can be read as text which saves time when you're busy. It keeps organized instead of scattered accross devices. ----- ### "Reliable and easy to manage for small businesses" — 5.0/5 > **Verified Reviewer** | *11 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Some call routing settings can feel a bit confusing at first so simplifying them would make setup and daily use much easier for new users. > > **Cons**: It would be helpful to have more customisation options for calls flows to better match different business needs. > > Talkroute feels perfect for start-ups and growing businesses there are toll free numbers, call forwarding, voicemail and team access without complicated systems it's much better than using personal phones for business calls over-all it feels reliable and easy to manage. ----- ### "Makes a small business sound professional" — 5.0/5 > **Verified Reviewer** | *12 February 2026* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Easy setup with the clean interface and it also works good for both desktop and mobile witch is very help full. > > **Cons**: A few call routing setting feel complex making them simple will help it takes some time to fully understand how everything works. > > Talkroute is really help for small business who want a professional phone system without buying any hardware u can call text and check voicemail from leptop everything is in one place which save the lot of time. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/134133/talkroute?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/134133/talkroute) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data