--- description: Get information about Slack price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Sales Enablement Tool](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.in/software/135003/slack Page: 1 / 963\ Next: [Next page](https://www.capterra.in/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24046 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24046 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: $8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - API - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management Software - Drag & Drop - Employee Directory - Encryption Software - File Sharing Software - Full Text Search - Knowledge Base Management - Live Chat Software - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling Software - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management Software - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software ... and 12 more features ## Integrations (186 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 171 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.in/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.in/directory/31975/screen-recording/software) - [Content Collaboration Software](https://www.capterra.in/directory/32935/content-collaboration/software) - [Employee Communication Tools](https://www.capterra.in/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 3. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5058 reviews) 4. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17483 reviews) 5. [Google Meet](https://www.capterra.in/software/176572/google-hangouts) — 4.5/5 (12079 reviews) ## Reviews ### ""Effective Platform for Centralized and Real -Time Team Communication"" — 5.0/5 > **Aman** | *23 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The things that I like most about the Slack are depicted below Effective Communication: Slack provides platform for fast,organized and effective conversation on a particular topic with teammates . Reliable features: Slack provides for the real time messagings,file sharing and search functionality inside this platform makes it easy for me to find out the past conversation and documents when needed. Integration with other software tools like Google Drive ,Zoom and other workplace apps are generally considered as a big advantage for me ,as everything can be managed from one platform . The interface of Slack is clean and intuitive , so any new team members can adapt quickly without any much training. > > **Cons**: The things that I disliked about the Slack are depicted below The important messages can sometimes did not get in focus, when there are too many active channels or notification popping out at the same time. When there is a large teams or active workplaces, messages from multiple channels ,threads , and direct message can become overwhelming making it difficult to focus on high priority conversations. Apart from that , over the time ,teams may create too many channels ,which can lead to the confusion and make it harder for me to identify where specific discussions should takes place. > > As per my honest opinion,My overall experience with slack is outstanding. Slack solves the problems of scattered communication across emails and multiple tools and it helps me by centralizing all team conversations making it easy for me to collaborate easily and effectively. This improves response time and consequently helps me in reducing dependency on emails everytime for a new messages.It generally helps my teammates and me to saty aligned , especially in remote or hybrid work enviroments.Overall ,i can say that it increases productivity and keeps everyone connected in real time. Apart from that Slack helps me by solving several major workplace communication and collaboration problems by bringing all team conversations into one centralized platform. ----- ### "Great tool for team work,some small annoyances" — 4.0/5 > **Mitul** | *29 August 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: slack makes team communication so much easier.the chat is smooth,file sharing is quick and i like how wasy it is to search old messages.it really keeps everyone in touch and sync. > > **Cons**: sometimes notifications are bit messy. i missed few important msgs because of that.Also, mobile app is bit heavy and drains more battery. > > slack is honestly a best platform for day to day communication.it makes collaboration faster and less stressful ----- ### ""An Essential Tool for Modern Team Communication"" — 5.0/5 > **Vishal** | *22 July 2025* | Research | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Slack is how it enhances team communication and collaboration. The user-friendly interface makes it easy to organize conversations into channels, keeping topics and departments separate and focused. Integration with other tools like Google Drive, Trello, and Zoom is seamless, allowing our team to access everything in one place. Real-time messaging, file sharing, and the ability to tag team members for quick attention have drastically improved our workflow. Slack’s customizable notifications also help me stay updated without being overwhelmed. The ability to create private groups and direct messages adds flexibility for confidential discussions or focused team projects. > > **Cons**: One downside of Slack is that it can become overwhelming if not managed properly. With many channels and constant notifications, it’s easy to get distracted or miss important messages in the noise. The search function is sometimes limited, making it hard to find old messages or shared files unless they’re well-organized. Also, Slack can be a bit resource-heavy, slowing down older systems or mobile devices. Lastly, while the free version offers good features, many advanced tools like full message history and additional integrations are only available in the paid version, which can be a limitation for small teams or startups. > > My overall experience with Slack has been very positive. It has significantly improved our team communication and helped reduce email clutter. The platform is reliable, fast, and keeps everyone connected, especially while working remotely. Channels for different projects ensure discussions stay relevant, and the ability to share documents, images, and links keeps everything centralized. Although it took a little time to get used to all the features, once our team was onboarded, productivity increased noticeably. Despite some minor drawbacks, Slack remains one of the most essential tools in our daily workflow and has made remote work far more efficient and manageable. ----- ### "Trend setting product of our times" — 4.0/5 > **Verified Reviewer** | *9 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Capability to almost completely replace emails for any actionable messaging is what makes it amazing > > **Cons**: Calling functionality is not at par with other vendors. Use of AI is still not great. Mostly I feel that the recent features are not as well made as the original disrupting features. > > It is an amazing product that has swept away the industry with its innovative concepts around instant messaging. ----- ### "How slack became My second home screen" — 3.0/5 > **Vishnu** | *11 August 2025* | Accounting Software | Recommendation rating: 3.0/10 > > **Pros**: It is easy and simple way to communicate with internal , and external colleagues , instantly without writing a formal email. > > **Cons**: I feel overwhelmed when I get constant notifications from unwanted channels where I am forcefully added > > Slack is a powerful collaboration tool,and It's Great for quick team chats but all the constant messages can overwhelming. ----- Page: 1 / 963\ Next: [Next page](https://www.capterra.in/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data