--- description: Get information about ActivTrak price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.in/software/135366/activtrak Page: 1 / 25\ Next: [Next page](https://www.capterra.in/software/135366/activtrak?page=2) > ActivTrak is a work intelligence company that helps organizations understand how people and AI work together — so they can measure what > > Verdict: Rated **4.5/5** by 591 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ActivTrak? All small to large-sized businesses, including logistics, human resources, finance, operations, IT, sales, support, contact centers, and manufacturing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 591 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Birch Grove Software - **Location**: Dallas, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Free $0 per worker per month Work Activity Tracker - $10 per worker per month, billed annually Workforce Management - $15/worker/month, billed annually Workforce Management - $17 per worker per month, billed annually Productivity Optimization - $19 per worker per month, billed annually Enterprise - Contact for details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Ad hoc Reporting - Attendance Management - Attendance Tracking Software - Benchmarking - Browsing History - Cost Management - Customizable Dashboard - Customizable Reports - Customizable Templates - Dashboard Software - Data Integration - Data Management Software - Data Visualization Software - Employee Activity Monitoring - Employee Database - Employee Management - Employee Scheduling Software - Engagement Tracking - Feedback Management - Goal Management - Goal Setting/Tracking - KPI Monitoring - Location Tracking - Meeting Management - Multiple Data Sources - Performance Management - Performance Metrics - Predictive Analytics Software - Productivity Analysis - Progress Tracking - Publishing/Sharing - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Real-time Alerts - Reporting & Statistics - Reporting/Analytics - Scheduled/Automated Reports - Scheduling Software - Screen Activity Recording - Strategic Planning Software - Task Management Software - Third-Party Integrations - Time Tracking Software - Timesheet Management - Trend Analysis - Vacation/Leave Tracking ... and 7 more features ## Integrations (30 total) - ADP Global Payroll - API - Asana - ChatGPT - Claude - Concep - Domo - Gemini - Gemini - Gemini - Gemini - Gemini - Gemini - Gemini - Google Calendar ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Center Software](https://www.capterra.in/directory/30007/call-center/software) ## Related Categories - [Call Center Software](https://www.capterra.in/directory/30007/call-center/software) - [Employee Monitoring Software](https://www.capterra.in/directory/31087/employee-monitoring/software) - [Business Intelligence Software](https://www.capterra.in/directory/23/business-intelligence/software) - [Productivity Software](https://www.capterra.in/directory/30968/productivity/software) - [Reporting Tools](https://www.capterra.in/directory/30053/reporting/software) ## Alternatives 1. [WebWork Time Tracker](https://www.capterra.in/software/151338/webwork-time-tracker) — 4.6/5 (628 reviews) 2. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5318 reviews) 3. [DeskTime](https://www.capterra.in/software/168660/desktime) — 4.5/5 (526 reviews) 4. [Clockify](https://www.capterra.in/software/169607/clockify) — 4.8/5 (9270 reviews) 5. [WorkTime](https://www.capterra.in/software/129845/worktime) — 4.6/5 (177 reviews) ## Reviews ### "Much More Than Employee Monitoring — Useful Workforce Analytics" — 5.0/5 > **Abhishek** | *11 August 2026* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: What I like most now is that ActivTrak has gone beyond just showing what employees are doing. The reports give me a much better idea of working hours, productivity patterns and how time is actually being spent. I particularly like being able to look at the information by employee or team and compare it over different periods. The dashboard is also much easier to use when I want a quick overview instead of going through individual activity records. Another thing I find useful is the schedule and productivity information. It helps me understand whether the actual working pattern is matching what was expected, which is useful when managing a remote or hybrid team. > > **Cons**: The main drawback for me is still the pricing. It is not the cheapest option if you are looking only for basic employee activity monitoring. ActivTrak has added quite a lot of analytics and productivity features, but that also means that some of the more advanced functionality is available only with the higher packages or add-ons. For a smaller business, I would prefer a little more flexibility in choosing only the features that I actually need. If you are going to use the reporting and productivity analytics regularly, though, I think the additional functionality makes the cost easier to justify. > > My experience with ActivTrak has remained positive, and I think the product has become much more useful since I first started using it. When I originally used it, my main requirement was to understand what was happening on employees' systems, especially when people started working remotely. Now I find the reporting and analytics more useful than simply looking at activity. I can look at working hours, productivity trends, application and website usage and get a better understanding of where time is being spent. The dashboards make it easier to spot something that needs attention without having to manually go through everyone's activity. I also like the direction ActivTrak is taking with workforce analytics and AI. The newer Work Advisor feature, for example, is designed to let managers ask questions about workforce data and get answers without manually analysing multiple reports. Overall, I would say ActivTrak has moved from being mainly an employee monitoring tool for me to being more of a workforce productivity and management tool. I still use the activity information, but the additional reporting gives me much more context around it. ----- ### "worth the price" — 4.0/5 > **dawn** | *10 December 2025* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: setting up the alerts is easy and setting up productive vs unproductive activity is also easy to do. > > **Cons**: cant see live screen shots from users. would be helpful when there is an alert to see video of what they were doing > > this is a good product for the price. customer support has been very helpful when I have needed them ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9 March 2026* | Publishing | Recommendation rating: 0.0/10 > > **Pros**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Cons**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- ### "Tracking Data" — 4.0/5 > **Ashley** | *15 December 2025* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: I like than I can break down the activity daily and per person. I really enjoy using this system because it makes tracking and reviewing data incredibly simple and organized. I like that I can break down activity by each person, which helps me clearly see individual performance and accountability. Being able to view the data per day is extremely helpful for daily monitoring, and the weekly breakdown allows me to easily identify trends and patterns over time. I also appreciate that it provides a lot of data, including both active and inactive activity, which gives a complete picture of what is happening. This flexibility saves time and makes managing data much more efficient. > > **Cons**: Overall, the employee tracking system is useful and provides a lot of detailed data, but it can be a little hard to navigate at times. Some features are not as intuitive as they could be, and it can take extra time to find specific information or reports. Once you become familiar with the layout, it does offer valuable insights and tracking capabilities, but the learning curve can be frustrating at first. With improved navigation and a more user-friendly design, this system could be much more efficient and easier to use on a daily basis. > > It has been a good experience overall. Whenever I’ve had questions in the past and reached out for help, I received a quick response and clear answers. I really appreciate the fast response and support. ----- ### "Great visibility into team productivity with a slight learning curve" — 5.0/5 > **Darian** | *14 April 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like the ability to see my teams productitivity each week. this really ensures we are hitting our goals. > > **Cons**: The platform can feel a bit overwhelming at times, especially when trying to navigate all the features. There’s a slight learning curve, and it can take some time to fully understand how to use the data effectively. > > Overall, my experience with ActivTrak has been positive. It’s a powerful tool for tracking team productivity and gaining insights into how time is being spent. I especially appreciate the visibility it provides into weekly performance, which helps keep everyone aligned and accountable. While there is a bit of a learning curve, once you get familiar with the platform, it becomes a valuable resource for managing and improving team efficiency. ----- Page: 1 / 25\ Next: [Next page](https://www.capterra.in/software/135366/activtrak?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/135366/activtrak) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data