---
description: Get information about QuestionPro price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: QuestionPro Price, Features, Reviews & Ratings - Capterra India
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# QuestionPro

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> Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options.
> 
> Verdict: Rated **4.8/5** by 529 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses QuestionPro?

It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 529 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Question Pro
- **Location**: Beaverton, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: $83.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Subscriptions billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Benchmarking
- Commenting/Notes
- Contact Management Software
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Data Import/Export
- Data Visualization Software
- Email Marketing Software
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Mass Texting
- Member Directory
- Message Personalization
- Moderation
- Multi-Channel Distribution
- Offline Response Collection
- Panel Management
- Pulse Surveys
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Skip Logic
- Statistical Analysis Software
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- URL Customization

## Integrations (13 total)

- Caspio
- Copper
- DialogTech
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Marketo Sales Connect
- Microsoft Power BI
- NVivo
- Salesforce Sales Cloud
- Tableau
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)

## Related Categories

- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)
- [Market Research Software](https://www.capterra.in/directory/10041/market-research/software)
- [SMS Survey Software](https://www.capterra.in/directory/32937/sms-survey/software)
- [Employee Engagement Software](https://www.capterra.in/directory/30817/employee-engagement/software)
- [Community Software](https://www.capterra.in/directory/30800/community/software)

## Alternatives

1. [UmfrageOnline](https://www.capterra.in/software/201674/enquetes-maken) — 4.6/5 (1635 reviews)
2. [Google Forms](https://www.capterra.in/software/176571/google-forms) — 4.7/5 (11437 reviews)
3. [SurveyMonkey](https://www.capterra.in/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
4. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2889 reviews)
5. [SurveySparrow](https://www.capterra.in/software/168823/surveysparrow) — 4.4/5 (121 reviews)

## Reviews

### "Important SMS tool" — 5.0/5

> **Pamela** | *10 February 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use SMS tool. Optimal for daily usage. Great dashboard.
> 
> **Cons**: Doesn't freeze or hang a lot while using.

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### "Experience of using questionpro for past 4 years." — 4.0/5

> **Niyati** | *14 August 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: We use questionpro for our data collection needs across various projects, and the experience has been amazing. customized forms allows us to create surveys to our specific need, he analytics feature is particularly impressive, The user-friendly interface and the wide range of question types available make it easy to design and distribute surveys.
> 
> **Cons**: Some bug fixes required in several places. overall a great app.

-----

### "A simple and easily customisable survey\!" — 5.0/5

> **Sworup** | *7 June 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Creating surveys was super easy. I'm able to create different types of polls based on the type of questions.
> 
> **Cons**: While there aren't much, I'd prefer a bit more customisation to match the survey with our brand identity

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### "Fantastic evaluation software for nonprofits" — 5.0/5

> **Caitlin** | *1 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: As a non-profit, we are able to receive a discounted product. This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software. Customer support is always very responsive no matter the time and I like being able to get in touch with a real person when I need to. With our software we're able to design the type of surveys we need and the branching options are very helpful.
> 
> **Cons**: Manual data entry/upload would be nice to have in the version of QuestionPro available to us but we're able to make it work with our license.
> 
> We have no reason whatsoever to ever consider another software for evaluations. QuestionPro is easy to work with, affordable, and surveys can be complex or basic depending on our needs.

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### "Complex features that are simple to use" — 5.0/5

> **Jesper** | *5 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex.&#10;&#10;Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design.&#10;&#10;One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity.&#10;&#10;The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter.&#10;&#10;For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence.
> 
> **Cons**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver.
> 
> QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects.

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## Links

- [View on Capterra](https://www.capterra.in/software/135455/questionpro)

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