Typeform

A "must use" platform to generate intuitive and simple forms

Pros:

The fact that any type of user, even without any experience, can quickly learn how to setup a form it's a very strong point. The fact that we, we advanced users, can customize a complex form it's also very good and then having integrations it's top.

Cons:

I can't actually think in much to say of cons, but if I forcedly had to chose one, I would say probably pricing to access some features. Maybe balancing it differently but it's very good the way the platform is setup anyway.

A tool a bit more complex than most on the market, but easy to understand and deploy

Comments: We needed customer feedback, and to deploy a form after our monthly publications. Typeform allows for the creation of a simple questionnaire quickly, and especially with ergonomics and templates a bit more upscale than its free competitors.
The tool is a bit expensive for our use. But it meets our needs.

Pros:

Typeform is easy to use. Easily modifiable. And it does not require the intervention of a technical profile. Any user from marketing, management, human resources, communication can quickly get to grips with it. Its basic templates are clean and usable. And natively responsive. It's a rather complete tool and easy to adopt.

Cons:

Typeform is limited or becomes complex when you start to encounter more than 3 or 4 possible scenarios in a questionnaire. Its graphical management of scenarios can become unreadable. The tool is suitable for simple scenarios, but as soon as you exceed this number of scenarios, you quickly find yourself searching for the design error in the form. This can slow down its deployment. The tool can be expensive if not used regularly: At least once or twice a month. Or connected to an automation of a quality survey, for example.

Good CX, But Pricey

Comments: Typeform is a great product for look and feel, it's relatively simple to use and can easily be deployed. It is quite difficult / inflexible when it comes to managing workflows and it is also super expensive if you want a decent number of responses to your forms, even as a Non-Profit.

Pros:

The platform looks great to customers and is an excellent tool for encouraging completion of forms

Cons:

It is relatively inflexible in what you are able to do with it vs competitors, and it is quite significantly more expensive too

Make my task easy to automate forms.

Comments: Typeform made it easy to gather feedback and data from my audience but make it a fun and engaging experience. My favorite tool for building surveys, quizzes, and forms that folks actually want to fill out.

Pros:

Typeform turns your mundane forms into conversational experiences. Its design is smooth, conversationalism allows you to insert images and videos into your surveys / quizzes making it engaging. The analytics dashboard gives good statistical insights into responses and completion rates.

Cons:

Typeform does have a free plan, but advanced features such as logic jumps and integrations are locked behind a paywall.

Powerful tool to collect data from customers

Comments: I am using Typeform to collect data from my leads which is used to generate documents for quotes and proposals

Pros:

Intuitive tool to build advanced forms and integrate them to my operations

Cons:

When I tried building a personality test using Typeform, it didn't have the required features