--- description: Get information about FluentStream price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FluentStream Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [FluentStream](/software/138973/fluentstream) # FluentStream Canonical: https://www.capterra.in/software/138973/fluentstream Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/138973/fluentstream?page=2) > FluentStream: Streamline SMB communication and enhance productivity with cloud calling, analytics, mobile access, and more. > > Verdict: Rated **4.6/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FluentStream? FluentStream is specifically designed to streamline communications for small and mid-sized businesses (SMBs). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 71 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FluentStream Technologies - **Location**: Denver, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Four pricing tiers to meet the needs of your business. Unlimited calls to the US and Canada with first-class quality and guaranteed reliability. With 99.99% uptime, you always have direct access to our expert online knowledge base and US-based customer support team. Opt to customize your business phone system by adding individual features “A-La-Carte” to whichever plan you select. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Escalation - Automatic Call Distribution - By-Extension Reporting - CRM Software - Call Center Management - Call Duration - Call Logging - Call Monitoring Software - Call Recording Software - Call Routing - Call Scripting - Call Transcription - Call Transfer - Caller ID - Campaign Management Software - Computer Telephony Integration - IVR - Inbound Call Center - Inbound Reporting - Mobile Access - Outbound Call Center - Outbound Reporting - Phone Key Input - Predictive Dialer Software - Queue Management - Recording - Reporting/Analytics - Surveys & Feedback - Text to Speech - Unattended Call Management - VoIP Software - Voice Mail - Who Answered Log ## Integrations (2 total) - CRM - Microsoft Teams ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.in/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.in/directory/30084/telephony/software) - [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software) - [Call Center Software](https://www.capterra.in/directory/30007/call-center/software) - [Call Accounting Software](https://www.capterra.in/directory/30083/call-accounting/software) - [IVR Software](https://www.capterra.in/directory/30231/ivr/software) ## Alternatives 1. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [VoIP.ms](https://www.capterra.in/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (10941 reviews) 4. [Zoom Workplace](https://www.capterra.in/software/144037/zoom-video-conferencing) — 4.6/5 (14528 reviews) 5. [3CX](https://www.capterra.in/software/158704/3cx) — 4.4/5 (465 reviews) ## Reviews ### "Stay Away at ALL costs from Fluent Stream." — 1.0/5 > **George** | *5 December 2024* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Not much. The positive reviews they've received are suspect. We've been with them over a dozen years, and they mess up big time every few years. Their customer support is "lip-service" as their errors have been costly to my company. If you wish to lose $---go ahead with them. They've made errors in our messages-and ask the caller to leave a message-but no cue---so no message is left. They tried to upsell service to an employee-who had no authority-and I found out after I received a crazy bill. Lood at the one stars, as they're valid, They used to be 2.5 stars---not sure how they're at 4.6 to 4.8. > > **Cons**: See above. Customer service. Their inability to fix problems in a timely fashion' > > Terrible. They now take much longer to fix any problems, and their customer service is "lip service" ----- ### "still the best around" — 5.0/5 > **Diane** | *19 March 2026* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: same as before easy to use, website is easy to navigate and phones work well. customer service is great as well > > **Cons**: as of now I have no cons, we have been customers for quite some time and all is going strong with no complaints > > overall, fluentstream is a great company, phone system works well, no issues, if there ever is or was an issue just call and they fix it right away ----- ### "Couldn't ask for better customer service\!" — 5.0/5 > **Jessica** | *22 January 2019* | Public Relations & Communications | Recommendation rating: 10.0/10 > > **Pros**: I love the user friendly platform, very "dummy proof" for those of us that aren't as technologically inclined. I also the love the Fluentcloud mobile app that allows me to access my extension while I am out of the office. > > **Cons**: I would not say there is anything I don't like, in most cases it is my lack of knowledge on how to navigate the software.However anytime I contact the customer service team they are ready and willing to walk me through these processes through instruction and education. > > Any issue I may have, or need assistance with customer service agents are friendly, helpful and hands on. At first I was skeptical suing a phone company that is not located in my back yard, however remote access is a wonder and gets the issues taken care of, almost immediately. The technology is advanced but easy to use, couldn't ask for more. ----- ### "An upstart VOIP provider that will give the big names a run for their money\!\!\!" — 5.0/5 > **John** | *10 June 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The software is fairly straightforward like most VOIP systems. It may not be as flashy as Vonage, RingCentral or 8x8, but it's a great cost, and the customer support team has been AMAZING for both selection, implementation and ongoing use. > > **Cons**: Nothing really. Some things are a little harder to find compared to the bigger systems because they're a new vendor. But they're constantly upgrading and making the system easier and easier to use. > > It's been world-class amazing from the sales process, to onboarding, to daily use. ----- ### "Great VOIP Company\!" — 5.0/5 > **Verified Reviewer** | *23 August 2019* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Its feature packed. Everything I need in a program it offers \& its priced right > > **Cons**: Very little. Maybe they just need to make it a bit easier to find recorded conversations > > Very good ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/138973/fluentstream?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/138973/fluentstream) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data