--- description: Get information about Cognito Forms price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cognito Forms Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Cognito Forms](/software/138990/cognito-forms) # Cognito Forms Canonical: https://www.capterra.in/software/138990/cognito-forms Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/138990/cognito-forms?page=2) > Free online form builder with advanced capabilities that are sophisticated enough for power users, yet simple enough for beginners. > > Verdict: Rated **4.7/5** by 182 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cognito Forms? Businesses and teams who need an easier and more efficient way to collect information and payments from their customers or employees online. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 182 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cognito Apps - **Founded**: 2009 ## Commercial Context - **Starting Price**: $19.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Individual plan is free for one user and 100 entries/month. Pro: $19/month for 2 users and 2,000 entries/month. Team: $39/month for 5 users and 10,000 entries/month. Enterprise: $129/month for 20 users and unlimited entries. Additional users for $5/user/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Business Process Automation - Collaboration Tools - Compliance Tracking - Conditional Logic - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Connectors - Data Import/Export - Document Management Software - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Information Governance - Mobile Access - Multiple Data Sources - Process/Workflow Automation - Role-Based Permissions - Task Management Software - Template Management - Third-Party Integrations - Workflow Configuration ## Integrations (173 total) - AWeber - Accelo - Act\! - Act-On - ActiveCampaign - ActiveTrail - Acuity Scheduling - Agile CRM - Airtable - Asana - Avochato - Basecamp - Benchmark Email - Bird - BombBomb ... and 158 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Forms Automation Software](https://www.capterra.in/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.in/directory/10023/forms-automation/software) - [Data Management Software](https://www.capterra.in/directory/31003/data-management/software) - [Data Collection software](https://www.capterra.in/directory/32475/data-collection/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) - [Data Entry Software](https://www.capterra.in/directory/30543/data-entry/software) ## Alternatives 1. [Zoho Forms](https://www.capterra.in/software/172452/zoho-forms) — 4.5/5 (147 reviews) 2. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2875 reviews) 3. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17547 reviews) 4. [Microsoft Forms](https://www.capterra.in/software/1025299/microsoft-forms) — 4.6/5 (323 reviews) 5. [Typeform](https://www.capterra.in/software/137289/typeform) — 4.7/5 (954 reviews) ## Reviews ### "Long time user-I love Cognito Forms" — 5.0/5 > **Carin** | *3 May 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love the pricing at Cognito Forms combined with the great support and wealth of features. Autoresponders are important to my clients and I have used some of the advanced fatures as well. Its great to know I have a form srvice that will anser my support tickets and provide a variety of important form fields. I have been with Cognito for over 10 years now\! > > **Cons**: I would like to be able to add smtp to all my forms, but my account level only allows 1, I do understand that is an advanced feature. > > Great experience, I will stick with them forever\! I have snot reuired a feature that they dont have\! ----- ### "Simplified and unified form solution with exemplary customer service" — 5.0/5 > **Brandon** | *7 April 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Cognito unifies and simplifies our processes, providing tools that are accessible to an average user, but powerful enough to satisfy any of our needs. As a University, we have hundreds of forms, capturing everything from food allergies to personal grievances, to exam deferrals and Cognito has had a solution for all of them. > > **Cons**: Some common workflows still require complex several-step processes that should be simplified, such as approvals or guest roles. While there are workarounds, these are not as easy for average users to set up. Consolidating these functionalities into discrete, simplified pieces would make a huge improvement. Additionally, Cognito does not support some of the larger enterprise requirements, such as role based access control syncing with our identity management software; this means we have to manually maintain hundreds of users and try to keep this synced - a pain point that regrettably grows the more we use the platform. > > Cognito's customer service is truly peerless. I cannot remember the last time I worked with such positive, dedicated solutions staff. Not only are they always available to answer any question, from billing to "how do I do this with the tools available", but they seem genuinely happy to help solve the puzzle that is your latest requirement, providing not only an example in your instance, but an explanation of how it was done. Or, if they cannot for whatever reason, they are happy to log an issue for a future feature for their team to develop. ----- ### "🔴 I strongly advise against using this company." — 1.0/5 > **Alex** | *19 September 2024* | Logistics & Supply Chain | Recommendation rating: 0.0/10 > > **Pros**: It worked fine till it did not. I used them for years > > **Cons**: 🔴 I strongly advise against using this company. If your business relies on functional forms, it's crucial to have real-time customer service to address any issues that may arise. It's unacceptable for a company to operate without this support. In today's competitive business environment, companies with good customer service thrive, and I hope businesses like this one realize the importance of providing real-time support before they become obsolete like Blockbuster. > > It was horrible. I had an issue with their login, so I could fix an issue, but no one could help me. I was losing money by the minute. ----- ### "Cognito - Pros & Cons" — 4.0/5 > **Kelcy** | *13 March 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: AI assistance; features; integration to Sharepoint; ability to prefill fields; table fields; low cost; frequent updates and addition of new features; user friendly > > **Cons**: layout (unable to use customise fonts and limited selection of formatting for content cells); file size limitation when integrating to Sharepoint (it is not something that Cognito can do though); interface can be nicer; unable to copy \& paste fields from one form to another; no bulk send from the platform; reminders cannot be sent to public users > > when you require support, you always receive useful prompt response, solutions and workaround from them in a timely manner. ----- ### "Cognito is a solid form option that I believe in" — 5.0/5 > **Verified Reviewer** | *7 April 2026* | Design | Recommendation rating: 10.0/10 > > **Pros**: I absolutely adore Cognito Forms. I use it myself and recommend it to all my clients. It's very easy to use - there's a drag and drop interface so you can build the form very quickly. You can add email notifications that go to the user as well as anyone else who needs to be notified. You can also redirect to a different page upon submission which is nice. If you want to do some advanced calculations and have conditional elements, that's also possible and quite powerful. This part does have a bit of a learning curve, but the majority of users will probably not need it. However, if you do get stuck, just reach out to their support, and they walk you through exactly what you need to do in order to create the form you want. I've got nothing but good things to say about their support team. Each form has a section where you can view entries and export whatever view you'd like. You can create a PDF template to send to your users if you're building things like purchase orders from the form input. You can accept payment as well which is really handy for one-off purchases. Subscriptions are not supported as far as I have seen, but it is easy to sell items or collect donations. > > **Cons**: There's not a whole lot to not like, really. One thing I'd love for them to do is to have some kind of global fields. I often build forms that need the same fields and while I can copy whole forms and edit those, sometimes you just need to add one or two things and having some global elements would be a real time saver. > > My overall experience has been very positive. So much so that I'm an affiliate and wholeheartedly recommend them to my clients. It's a powerful piece of software and almost anything you want to do can be done. The ease of use is a huge bonus for my clients who are not tech savvy. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/138990/cognito-forms?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/138990/cognito-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data