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What Is HubSpot Sales Hub?

Supercharge your sales process with Sales Hub, a powerful and easy to use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Sales Hub is built on the leading HubSpot CRM platform, where you can bring your customer data, tools, and teams together in one central system of record. Whether its strategies, services, or software, HubSpot has everything you need to grow better.

Who Uses HubSpot Sales Hub?

Over 100,000 total customers in more than 120 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.

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HubSpot Sales Hub Reviews for Indian Users

Average score

Overall
4.5
Ease of Use
4.4
Customer Service Software
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jonathan
Jonathan
Co-Founder, CEO in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Growth Toolkit For Sales

5.0 last month New

Comments: We're happy customers of Hubspot Sales, using them over 5+ years for the business, and over a decade personally through different organizations. There's a lot of training resources even for small business owners looking to streamline their sales team.

Pros:

We've been using Hubspot Sales since it was just a Chrome extension for Google Workspace, and they've done a great job of expanding features. Other companies have tried to enter the space but have either shutdown or killed of sales enablement features. Sales team love HubSpot over SalesForce, and new hires are always happy to learn it's part of our sales tech. Great user interface!

Cons:

Before they had any of the extra features Gmail was the only way to integrate, but that was years ago during their startup phase. Now, it's a powerhouse that lets our team record how we are communicating with our leads. Just wish we had some customization on that front, not everyone uses WhatsApp, but activity happens all over for online businesses.

Fernando
Fernando
Head Of Customer Experience in Brazil
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

SalesHub is the must tool for companies looking to centralise their customer journey and scale

4.0 8 months ago

Comments: We migrated from Pipedrive, RD Station, Intercom and Asknicely to keep the entire lead/customer history/journey in just one tool and Hubspot is awesome for providing adding a lot of value to the company.

Pros:

Easy to useUX/UI is greatCustomer support and community helps a lot on day by day doubts and problemsAll leads/customers history/journey in just one system

Cons:

Can be improved with AI to provide more valuable insights Lacks of native integrations (no paid add-ons) with tools that almost every company uses like Whatsapp, LinkedInData analysis could go far to more complex data analytics, dashboards and insights

Simon
Head of Sales in Malta
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Awesome product, absolutely terrible onboarding experience

3.0 3 years ago

Comments: HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

Pros:

Ease of use and automation capabilities.

Cons:

The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

Christine
Business Intelligence Analyst in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Revolutionize your sales strategies with intuitive pipelines and smart automation

5.0 4 months ago

Comments: Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads. The analytics it provides us with, have been valuable in helping us to make data driven sales strategies.

Pros:

The robust deal pipeline feature enables us to get a holistic view of our sales processes. It has extensive lead scoring capabilities that help us to identify and focus on promising leads. The indepth sales analytics are key to planning and refining our sales strategies.

Cons:

More advanced email template designs for specific sales scenarios would be a welcome addition to this tool.

Pedro
Pedro
Marketing & Growth Ops in Portugal
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best CRM for Startups

5.0 7 months ago

Comments: As a marketing person, this is the best CRM to use.

Pros:

If you are a Startup, hugely recommend using Hubspot.It is a 100% customizable software to your liking without needing third party intervention. You can do everything In House, unlike Salesforce.Using custom Pipelines, properties and workflows, you can really go deeper with your enablement for the pipelines.

Cons:

It could be better in terms of forecasting. That's a thing Salesforce does very well and Hubspot lacks in that department.