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What Is HubSpot Sales Hub?

Supercharge your sales process with Sales Hub, a powerful and easy to use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Sales Hub is built on the leading HubSpot CRM platform, where you can bring your customer data, tools, and teams together in one central system of record. Whether its strategies, services, or software, HubSpot has everything you need to grow better.

Who Uses HubSpot Sales Hub?

Over 100,000 total customers in more than 120 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.

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HubSpot Sales Hub Reviews for Indian Users

Average score

Overall
4.5
Ease of Use
4.4
Customer Service Software
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Bart
Bart
Founder/CEO in Belgium
Verified LinkedIn User
Market Research Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Wish we had started using Hubspot earlier

5.0 4 years ago

Comments: I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.

Pros:

1) Grows with you Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases. 2) Easy sequences & follow-up The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me. 3) All-in-one The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus. 4) Community The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.

Cons:

1) Only community Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product. 2) Constant changes in pricing & feature lists I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing. 3) The neverending upsell It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.

Pedro
Pedro
Marketing & Growth Ops in Portugal
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best CRM for Startups

5.0 last year

Comments: As a marketing person, this is the best CRM to use.

Pros:

If you are a Startup, hugely recommend using Hubspot.It is a 100% customizable software to your liking without needing third party intervention. You can do everything In House, unlike Salesforce.Using custom Pipelines, properties and workflows, you can really go deeper with your enablement for the pipelines.

Cons:

It could be better in terms of forecasting. That's a thing Salesforce does very well and Hubspot lacks in that department.

Courtney
Office Manager in Germany
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Useful lead management

3.0 11 months ago

Comments: Overall we are happy with HubSpot Sales Hub as it works much more efficiently than the system we used before.

Pros:

HubSpot data automatically sends to our platform so we are notified of updates right away.

Cons:

Searching for leads and finding notes on specific leads is difficult to find.

Tomi
Marketing and Sales Advisor in Germany
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Happy User

5.0 3 months ago

Comments: I've used HubSpot for years and I'm still very happy with it! With the other Hubs among Sales Hub, HubSpot is the best available tool.

Pros:

The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team. The general board view with customizable sales stages (and win probabilities) give a great overview of the sales funnel. The cards shown in the board view can be partly customized too - to show eg. MRR and one-fees that are closely linked to our products.

Cons:

Maintaining the deals in HubSpot (or in any other CRM) still takes effort. The Gmail/email integration helps much to have all emails tracked, but for me at least the CRM doesn't always feel like the part where I handle all client cases - it's a system where I need to track things. Adding Traitspotter (to see client personality insights) changed this quite much already, but it still feels like extra work to enter stuff in CRM.

Trevor
Logistics Sales Respresentative in US
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good CRM, Good support team

4.0 last year

Comments: Overall, happy with Hubspot. We can interact with each other within the CRM as to not step on each others toes. We came from a different CRM and it turned out to be a great choice.

Pros:

I like the ease of the program. It helps me stay on track, I love the daily sales task reminders. The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my business email. Lots of good attributes to keep a sales person on task.

Cons:

It can be a little confusing at times when setting a sales flow. There are a lot of steps not required in my industry so they can kind of get jumbled, and dont always relate to the steps that I need to take for freight allocation with new customers.