--- description: Get information about Greenlight Guru price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Greenlight Guru Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Quality Management System](/directory/30099/quality-management/software) > [Greenlight Guru](/software/140578/greenlight-guru) # Greenlight Guru Canonical: https://www.capterra.in/software/140578/greenlight-guru Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/140578/greenlight-guru?page=2) > Greenlight Guru is a quality management tool that helps companies handle compliance, track documents, measure risks, and more. > > Verdict: Rated **4.4/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Greenlight Guru? Greenlight Guru is used by medical device manufacturers, in vitro diagnostic companies, SaMD/SiMD developers, CROs, pharmaceutical companies, and academic institutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 80 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Greenlight Guru - **Location**: Indianapolis, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Greenlight Guru for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Denmark, Finland, Iceland, Ireland, Luxembourg, Netherlands, New Zealand, Norway, South Africa, Sweden, United Kingdom, United States ## Features - Alerts/Notifications - Audit Management - Change Management Software - Complaint Management Software - Compliance Management - Corrective and Preventive Actions (CAPA) - Document Coding & Control - Incident Management Software - Maintenance Management Software - Nonconformance Tracking - Quality Control - Reporting & Statistics - Risk Management Software - Root Cause Analysis - Task Management Software - Training Management ## Integrations (2 total) - GitHub - Jira ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Quality Management System](https://www.capterra.in/directory/30099/quality-management/software) ## Related Categories - [Quality Management System](https://www.capterra.in/directory/30099/quality-management/software) - [Corrective and Preventive Action (CAPA) Software](https://www.capterra.in/directory/31343/corrective-and-preventive-action/software) ## Alternatives 1. 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[Dot Compliance](https://www.capterra.in/software/192574/dot-compliance) — 4.4/5 (94 reviews) ## Reviews ### "Best software for medical purposes" — 5.0/5 > **Alfikhar** | *24 January 2025* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: Industry specific,compliance focus,collaboration > > **Cons**: Limited customization,cost,complexity tp use > > Greenlight Guru is a powerful QMS solution that can be a valuable asset for medical device companies seeking to improve quality, efficiency, and compliance. ----- ### "Good for medical doc, but little confusing" — 4.0/5 > **Verified Reviewer** | *14 February 2025* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Greenlight Guru help a lot in managing medical documments. It keep all thing in one place, so no need to search here and there. Also, it make audit easy. > > **Cons**: Sometime it feel bit confusing to use. UI could be more simple. Also, some feature take time to learn. > > It is helpful for company who work in medical field, but need some improvment to make it more easy for new user. ----- ### "Greenlight is the right choice for eQMS" — 5.0/5 > **Alex** | *14 August 2024* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Building a maintaining a QMS system that is FDA compliant is far too complicated and expensive for an early stage startup. Greenlight gives you the tools and platform to follow a pre-determined process that allows you to get up and running quick, while also having the confidence that you are meeting required regulations. Team has always been super helpful with great customer support. > > **Cons**: eQMS can be complicated with lots of jargon. It does take a sustained push to become aquatinted with terminology and incorporate into you daily workflows. > > We evaluated multiple eQMS platforms, we went with Greenlight due to functionality, ability to scale as we grow, and the extensive / pre-existing documentation that we could leverage and tailor to our needs. ----- ### "Terrible Product, Service, and Experience" — 1.0/5 > **Andre** | *2 December 2024* | Medical Devices | Recommendation rating: 0.0/10 > > **Pros**: There was absolutely nothing that we enjoyed about our GG experience. > > **Cons**: Literally everything. The product didn't work as advertised, the service was shoddy, and the respect for the customer simply wasn't there. > > Greenlight Guru was a colossal disappointment for our company. We signed a 2-year agreement, expecting a quality product and decent service, but were thoroughly let down. Their platform underdelivered at every turn: clunky, counterintuitive, and nowhere near as efficient as advertised. After just 3 months, it became clear that Greenlight Guru was doing more harm than good, and we decided to stop using it altogether. Despite our dissatisfaction, Greenlight Guru insisted we pay for the full contract term. Instead of trying to remedy the situation, they pushed us into a drawn-out and tense dispute that ended up in collections—something we've never experienced with a vendor before. Their rigid stance, complete lack of empathy, and unhelpful customer service made the entire ordeal a nightmare. Save your time, money, and sanity. The product is bad, and the service is worse. Look elsewhere if you're in the market for quality, because Greenlight Guru falls painfully short." ----- ### "Greenlight Guru" — 3.0/5 > **Rebecca** | *10 June 2025* | Medical Devices | Recommendation rating: 0.0/10 > > **Pros**: Designed for the medical device industry, Greenlight Guru stands out with the most robust risk management platform I've seen. Their help desk also responds quickly, providing reliable support when it's needed most. > > **Cons**: The quality events are terrible. CAPA, NCR audit and customer feedback platforms all use the same language in dropdown menus and they don't make sense for each of the platforms. What makes it even worse is that it is not configurable > > poor - The customer service experience feels impersonal—every representative we spoke with sounded like they were reading from the same script, using identical phrasing. It lacked a genuine, tailored approach to our concerns. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/140578/greenlight-guru?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/140578/greenlight-guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data