17 years of helping Indian businesses
choose better software

What Is FreshBooks?

FreshBooks makes small business invoicing and billing so simple, you'll be amazed at the time you have to focus on doing what you love and how much faster you get paid. Who would have thought invoice software could do that? Try it free for 30 days, no credit card required.

Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

FreshBooks Software - Dashboard
FreshBooks Software - Invoicing
FreshBooks Software - Mobile
FreshBooks Software - Accounting
FreshBooks Software - Integrations

Not sure about FreshBooks? Compare with a popular alternative

FreshBooks

FreshBooks

4.5 (4,448)
$19.00
month
Free version
Free trial
113
70
4.5 (4,448)
4.3 (4,448)
4.4 (4,448)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service Software
$47.99
year
Free version
Free trial
30
No integrations found
3.9 (425)
3.7 (425)
3.5 (425)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to FreshBooks

Quicken
Top rated features
Expense Tracking
Financial Reporting Software
General Ledger Software
Yes Management System
Top rated features
No features have been rated by reviewers for this product.
BQE CORE Suite
Top rated features
Billing & Invoicing
Time & Expense Tracking
Time Tracking Software
Docket Enterprise
Top rated features
Calendar/Reminder System
Reminders
Fiverr
Top rated features
Billing & Invoicing
Completion Tracking
Project Tracking Software
Bonsai.io
Top rated features
No features have been rated by reviewers for this product.
Basecamp
Top rated features
Collaboration Tools
File Sharing Software
Task Management Software
Stripe
Top rated features
Debit/Credit Card Processing
Online Payments
Payment Processing Software
17hats
Top rated features
Billing & Invoicing
Contact Management Software
Scheduling Software

FreshBooks Reviews for Indian Users

Average score

Overall
4.5
Ease of Use
4.5
Customer Service Software
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Allison
Allison
Owner in US
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Invoicing Tool for Time Tracking

5.0 2 years ago

Comments: Freshbooks does manage the following VERY well: Time tracking against projects and clients; invoice creation based on tracked time; and one-off invoices or flat rate pricing. I also like the clean and easy to navigate interface.Generating and reading historical reports is quick and easy to determine things like, how quickly specific clients are paying (and who is historically slower at paying), income by client and income by project/work type.The phone app is functional for my needs, although it's a little clunky and not nearly as full featured as the desktop software. It's not bad, but not great. I have successfully tracked time on the app, then issued an invoice from my phone to my client's email inbox.Overall, Freshbook fulfills my needs as a consultant.

Pros:

I really like Freshbooks for it's easy invoicing and time tracking. I was able to integrate it with Teamwork project management software so that more complex jobs that require detailed time tracking against tasks and milestones could be tracked there and then my time could be exported to Freshbooks. Freshbooks also integrated with my Paypal gateway, allowing me to accept major credit cards.

Cons:

Freshbooks collaboration with other contractors doesn't work very well. In addition, the per-client pricing has gotten pricey for those of us who have many one-off clients.The retainer payments feature was not easy to use.

Stephen
Managing Director in Ireland
Telecommunications, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Disconnect from the complexities of accounting and financial reporting and embrace simplicity and world-class accounting efficiency

5.0 2 weeks ago New

Comments: FreshBook is accessible even to use who have no prior experience in accounting. It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment procedures.

Pros:

One of the best decision we made was investing in the right accounting tool. At the core of FreshBooks is it's simplicity. It is wrapped around a user-friendly and sleek user interface that enable us to quickly and efficiently prepare invoices with customizable templates, recurring invoices, and automated reminders, making it simple to track and collect payments from clients. Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks. The time-tracking feature enables our employees to log hours worked, making it easy to calculate payroll expenses and generate accurate invoices for billable time.FreshBooks enable us to track key metrics and indicators of financial health and accurately report on our financial status of our company.

Cons:

FreshBooks provides us with excellent technical support, with a knowledgeable team that leave no chances for system outages or challenges because they help us solve all our issues on time

Susan
Digital Business and Marketing Consultant in US
Management Consulting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Really like FreshBooks but there's room for improvement

3.0 8 years ago

Comments: Here's the skinny on FreshBooks (the good, the bad, and the ugly): The Good:
You can't beat the visual dashboard for tracking outstanding and past payments for clients. It's a great billing system for small businesses and especially consultants or freelancers. The recurring billing/invoicing system is FAB!
Like many platforms these days, Freshbooks showcases a library of "add-ons" to help enhance your experience. Some of the best ones (in my book, as a tech consultant and marketer) are Hubspot, Shopify, Mailchimp, Bidsketch, BaseCamp, and Podio. There's a decent time tracking feature, along with the ability to track expenses. You can create/assign staff to project billing. Of course, you can issue "estimates" to prospects for future projects. As you send invoices through the Freshbooks system, it will log "sent" emails for you. And the system is designed to handle manual invoices for snail mail as well. Each client/business that you bill receives their own "login" to your dashboard to view their invoice(s). This is a nice touch, as clients may often "misplace" that original email with your invoice in it... It integrates very nicely with Stripe and PayPal (although I hear that may be changing - what? I know) plus Freshbooks has its own payment feature. I never have issues with payments, they always come through the system promptly (for online playing, 24-48 hours, the norm). The Bad:
I'm not a fan of the reporting feature, while it's functional, it doesn't allow enough flexibility that a diverse consultant such as myself would like (need) to have. There are several reporting functions for each core feature (Accounting, Clients, Invoicing, and Time Tracking). But no option for custom reporting, which I often need as my diverse array of clientele has different process, set-ups, etc. At the very least, I would like to be able to customize the built-in reports on some level. I've not found an add-on that would assist me with this pain point.
The Ugly:
Finally, sadly, the worst thing I have to say about FreshBooks is that the Android app is greatly lacking. As the years (and technology) progress, that could eventually become a deal breaker. All the features in the world won't do a consultant much good if all of those same features can't be accessed via mobile device. We're ALL mobile these days, doncha know.
However, if you split your time between desktop/Mac and mobile, then Freshbooks is well worth a look!

Verified Reviewer
Verified LinkedIn User
Construction software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

FreshBooks made it easy for me

5.0 2 months ago

Comments: I use it for my home business I can keep everything in order.

Pros:

What I like about FreshBooks is how user friendly it is.

Cons:

There really are no down sides from using this product.

Ana
Booking Executive in Portugal
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

FreshBooks is a tool to never miss. It gives extra precision in financial management.

5.0 2 weeks ago New

Comments: The best experiences are yet to come they say, but to us, we have already having the best financial management experience with FreshBooks. It provides us with a safe space to work on our financial data without putting them at risks. FreshBooks help us to monitor our cash flow which has allowed us to understand how funds move in and our of the business. Its expenses tracking tools help us ensure no expenditures beyond our budgets.

Pros:

With FreshBooks, it has been extremely easy to get detailed financial reports that help us gauge our financial health. FreshBooks has an inbuilt invoicing tool that help us create professional invoices with ease. It also offers expenses management functions that make it easy for us to track and manage our expenses. FreshBooks security tools has been so efficient at keeping our financial data safe and private.

Cons:

Much to our delight, we have not find anything not likeable in FreshBooks.