---
description: Get information about FreshBooks price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: FreshBooks Price, Features, Reviews & Ratings - Capterra India
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# FreshBooks

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> Cloud-based accounting software designed that helps small businesses with invoicing, time tracking, expense management and more.
> 
> Verdict: Rated **4.5/5** by 4529 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses FreshBooks?

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4529 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreshBooks
- **Location**: Toronto, Canada
- **Founded**: 2004

## Commercial Context

- **Starting Price**: $21.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Discounts are available for annual billing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- Accounting Software
- Accounts Payable Software
- Accounts Receivable Software
- Activity Dashboard
- Activity Tracking
- Bank Reconciliation
- Billable & Non-Billable Hours
- Billing & Invoicing
- Client Management
- Collaboration Tools
- Communication Management
- Customer Statements
- Customizable Invoices
- Direct Deposit
- Employee Database
- Employee Management
- Expense Tracking
- Financial Analysis
- Financial Management Software
- Financial Reporting Software
- General Ledger Software
- Income & Balance Sheet
- Invoice Management
- Invoice Processing
- Mileage Tracking Software
- Mobile Payments
- Mobile Receipt Upload
- Multi-Currency
- Multi-Period Recurring Billing
- Online Payments
- Payment Processing Software
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Profit/Loss Statement
- Project Management Software
- Project Time Tracking
- Quotes/Estimates
- Receipt Management
- Receivables Ledger
- Reporting & Statistics
- Reporting/Analytics
- Spend Control
- Tax Calculation
- Tax Compliance
- Tax Management software
- Time & Expense Tracking
- Timesheet Management
- Trip Logs
- W-2 Preparation

... and 16 more features

## Integrations (116 total)

- 123FormBuilder
- 2Ship
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Agile CRM
- Apipheny
- Approveit
- Asana
- Autotask PSA
- Avalara
- Basecamp
- Bench
- Bidsketch

... and 101 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Financial Reporting Software](https://www.capterra.in/directory/30050/financial-reporting/software)

## Related Categories

- [Billing and Invoicing Software](https://www.capterra.in/directory/30015/billing-and-invoicing/software)
- [Mileage Tracking Software](https://www.capterra.in/directory/34115/mileage-tracking/software)
- [Accounting Software](https://www.capterra.in/directory/1/accounting/software)
- [Construction Accounting Software](https://www.capterra.in/directory/20003/construction-accounting/software)
- [Legal Billing Software](https://www.capterra.in/directory/20039/legal-billing/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8539 reviews)
2. [PayPal](https://www.capterra.in/software/179251/paypal) — 4.6/5 (26677 reviews)
3. [Abby](https://www.capterra.in/software/1036470/abby) — 4.7/5 (604 reviews)
4. [Xero](https://www.capterra.in/software/169561/xero) — 4.4/5 (3330 reviews)
5. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1487 reviews)

## Reviews

### "Simple and Efficient Accounting for Small Businesses" — 5.0/5

> **Sarthak** | *8 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: FreshBooks is very easy to use and has a clean, intuitive interface. I liked the invoicing and expense management features, which make it simple to track payments and spending. The automation for recurring invoices and payment reminders saves time, and the reports provide clear visibility into financial performance. Customer support is also responsive and helpful.
> 
> **Cons**: Some advanced accounting features are limited, and report customization could be improved. Pricing can increase as more clients are added. Occasionally, there are minor bugs, but they do not significantly affect overall usability.
> 
> My overall experience with FreshBooks has been positive. The platform is easy to use and simplifies invoicing, expense tracking, and transaction management. The clean user interface and automation features save time, while reports provide clear visibility into finances. Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and freelancers.

-----

### "Great for tracking income and expenses" — 4.0/5

> **Jessica** | *20 May 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Freshbooks was a tool I initially used for billing clients when I was first growing my business. It was easy to send links to clients and they were able to pay online. It was relatively affordable for what I was using it for. I liked that it generated yearly forms for my earnings and showed me what I earned month to month. It was clean and easy to navigate. I also liked that it tracks expenses for me and I can link my cards to it to automatically track. I wish I could have had more clients for the price I was paying
> 
> **Cons**: I wish I could've saved clients' CC info and ran billing myself as opposed to having to send a link to clients to get them to sign in and pay. This made it harder to make sure everyone paid on time.
> 
> Overall, Freshbooks was a useful tool for me, but I have had to supplement with other billing platforms as well. I continue to use freshbooks to track expenses

-----

### "Freshbooks over quickbooks" — 5.0/5

> **Aimee** | *2 May 2026* | Construction software | Recommendation rating: 10.0/10
> 
> **Pros**: Freshbooks is inexpensive and i have never had any problems with it. I used it for 3 yrs then switched to quickbooks online and regretted it. I am switching back this yr.
> 
> **Cons**: I had the cheapeat version and had to tyoe all the info from the receipts in mannually. I am going to look into a uograded version because qbooks messed my books up and was so expensive.
> 
> I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction.

-----

### "They will block your account with no explanation." — 1.0/5

> **Sean** | *10 September 2025* | Construction software | Recommendation rating: 0.0/10
> 
> **Pros**: It worked well until they shut my account down with no explanation. I highly recommend keeping your data elsewhere. They won't give access to it.
> 
> **Cons**: They shut my account down and didn't explain why and started ignoring my emails. I am in waterproofing and I've been creating quotes just fine during the free trial and a few days after I paid they shut my account down and wouldn't tell me why or give a refund. I put lots of time into getting all those quotes migrated onto the system and now I have to start again on a different app. I wouldn't recommend for small businesses that don't have their data in multiple places coz finding all the quotes I've sent is gonna take a while. I had used them for another business that had 2-3 transactions a month for over 2 years so I felt comfortable using them for this new business that had more transactions. I was wrong to have done so.
> 
> Customer support is horrible. They won't answer you, just give you pre written responses. Not sure why.

-----

### "Irreplaceable" — 4.0/5

> **Paul** | *22 June 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Expense management is intuitive with the ability to add my receipts. It includes a time tracking system for services, and online payments are integrated to make collecting payments easier.
> 
> **Cons**: Less suited for advanced management (inventory, large teams). It can become expensive with additional options.
> 
> Perfect for freelancers, but  it quickly  shows its limits once the business becomes more  developed.

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