--- description: Get information about Peek Pro price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Peek Pro Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/20033/tour-operator/software) > [Peek Pro](/software/142459/peek-pro-tour-operator-software) # Peek Pro Canonical: https://www.capterra.in/software/142459/peek-pro-tour-operator-software Page: 1 / 33\ Next: [Next page](https://www.capterra.in/software/142459/peek-pro-tour-operator-software?page=2) > Reservations and registration solution that helps businesses manage schedules, follow ups, add-ons, payments, and more. > > Verdict: Rated **4.7/5** by 794 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Peek Pro? Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 794 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Peek Travel - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Please contact Peek Travel for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Antigua & Barbuda, Aruba, Bahamas, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Dominican Republic, Ireland, Jamaica, Mexico, Puerto Rico, St Lucia, St Martin, Turks & Caicos Islands, United Kingdom, United States ## Features - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Calendar Management - Calendar Sync - Client Database - Customer Support Software - GDS/OTA Integration - Group Reservations - Inventory Management Software - Mobile Access - Online Booking - Online Payments - Package Creation - Payment Processing Software - Pricing Management - Quotes/Estimates - Reminders - Reporting & Statistics - Reporting/Analytics - Reservations Management - Resource Management Software - Third-Party Integrations - Vendor Management Software - Website Integration ## Integrations (24 total) - Constant Contact - Dropbox Business - Gmail - Google Ads - Google Analytics 360 - Google Calendar - Google Workspace - Mailchimp - Meta for Business - PayPal - PayPal Enterprise Payments - QuickBooks Online - Square Payments - Squarespace - Stripe ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Tour Operator Software](https://www.capterra.in/directory/20033/tour-operator/software) ## Related Categories - [Tour Operator Software](https://www.capterra.in/directory/20033/tour-operator/software) - [Equipment Rental Software](https://www.capterra.in/directory/31717/equipment-rental/software) - [Scheduling Software](https://www.capterra.in/directory/30087/scheduling/software) - [Reservations Software](https://www.capterra.in/directory/20032/reservations/software) - [Appointment Scheduling Software](https://www.capterra.in/directory/30757/appointment-scheduling/software) ## Alternatives 1. [Eventbrite](https://www.capterra.in/software/114949/eventbrite) — 4.6/5 (5748 reviews) 2. [Booqable](https://www.capterra.in/software/138689/booqable) — 4.8/5 (1126 reviews) 3. [Hostaway](https://www.capterra.in/software/152433/hostaway) — 4.8/5 (1524 reviews) 4. [Lodgify](https://www.capterra.in/software/131924/lodgify) — 4.5/5 (1282 reviews) 5. [SimplyBook.me](https://www.capterra.in/software/140086/simplybook-me) — 4.6/5 (1282 reviews) ## Reviews ### "Made the switch back to Peek. You should too." — 5.0/5 > **Joe** | *3 April 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The people. The support/on-boarding staff (especially \[sensitive content hidden\]) were top notch and made the transition to the platform easy. She consistently followed up and had an answer to everyone of my questions. > > **Cons**: Needs a few more portal partners. But that can be easily fixed. > > Excellent. I was with Peek for a couple years, then switched to FareHarbor for the past few years. I switched back and couldn't have been happier. They made the transition back easy and quick. Thorough without feeling overwhelmed. And their tech is great. ----- ### "Sketchy company, non-existent back-end support" — 1.0/5 > **Anonymous User** | *22 July 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: The ability to override a standard booking calendar for private tours. Fairly user friendly for setup and, once set up, it’s a smooth operation as long as no issues arise. > > **Cons**: Everything else. There is no customer service. Their phone number is AI-answered with only creating a ticket as the option. Their AI chatbot turns into a weeks-long communication with the rep(s). > > Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the honeymoon phase ends, business owners have little recourse with any issues and are completely at the mercy of the rep. Customer service, even by present day standards, is non-existent. Set up your platform and cross your fingers there are no issues that affect a customer or need immediate assistance. It’s a minimum 24-hr response time and total resolution can take weeks and includes never being able to connect directly with the department needed to resolve the issue. DO NOT use PEEK PRO. Spare your business the indirect costs. ----- ### "Das Club Tour is now powered by Peek Pro" — 5.0/5 > **Tommy** | *20 December 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: It is a very complex system and comes with a lot of features that provide a great customer experience when making reservations and also keeping them informed. The customer portal is amazing to communicate information to the guests. Overall the automation is a great time saver, mass texting and email is another great feature to reach out at once. Also a lot of features for the back office to run reports, to organize things and it is lightning fast. > > **Cons**: There aren't really any cons that I came across, none that I can think off. > > I'm having a lot of fun with the system, I have a few test reservations from trusted resellers to get a feedback. The system itself is easy to use even though it is complex it never feels like things are hidden or difficult to find. ----- ### "Very Good platform" — 4.0/5 > **Aitor** | *26 December 2024* | Sports | Recommendation rating: 7.0/10 > > **Pros**: The booking system and inventory options. > > **Cons**: High fees for the clients and missing a waiting list option and they way to build packages is not very user friendly > > For a while Peek pro was very good for our company but as we expanded into new products, packages etc, we found another platform that fits better our company ----- ### "Look for a different booking company. One with back end support." — 2.0/5 > **Joe** | *13 March 2025* | Entertainment | Recommendation rating: 2.0/10 > > **Pros**: I have been a user for 10 years. Peek used to be easier to use when they had staff for customer service. > > **Cons**: Peek keeps diminishing their back end help. Now, Peek tries to use backend AI. Totally useless. Look, I am paying Peek to manage my bookings for a fee. That comes with the expectation that I can get a problem solved in the first contact. The best, most efficient contact is with a human. I will either go back to paper and pencil or find another provider, > > Luke warm at best. There have been booking problems, GETTING PAID problems, refunding problems, and a general lack of regard for problem solving. ----- Page: 1 / 33\ Next: [Next page](https://www.capterra.in/software/142459/peek-pro-tour-operator-software?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/142459/peek-pro-tour-operator-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data