--- description: Get information about LANtelligence price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LANtelligence Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [LANtelligence](/software/142601/lantelligence) # LANtelligence Canonical: https://www.capterra.in/software/142601/lantelligence Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/142601/lantelligence?page=2) > Call center platform that provides customer satisfaction through telephony support and unified communications. > > Verdict: Rated **4.3/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses LANtelligence? Business phone solution for small and medium-sized enterprises which helps with workforce efficiency, replacement, maintenance, security measures and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 12 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: LANtelligence ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact LANtelligence for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Center Management - IVR - Queue Management - Reporting/Analytics - VoIP Software ## Category - [Call Center Software](https://www.capterra.in/directory/30007/call-center/software) ## Related Categories - [Call Center Software](https://www.capterra.in/directory/30007/call-center/software) - [Telephony Software](https://www.capterra.in/directory/30084/telephony/software) ## Alternatives 1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (858 reviews) 2. [Convoso](https://www.capterra.in/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [DialedIn CCaaS](https://www.capterra.in/software/29589/callcenternow) — 4.8/5 (314 reviews) 4. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (914 reviews) 5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews) ## Reviews ### "Good for Medium Sized Organziations" — 5.0/5 > **Chad** | *20 September 2019* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: The Mitel Connection software makes the phone experience excellent. It is easy to look up numbers in the directory and set favorites. > > **Cons**: Setting up the Events features with Exchange has presented some challenges. Otherwise, this product has been very good for us. > > Great experience with Mitel. Would recommend it for similar-sized organizations. ----- ### "Why We Moved Away from Mitel" — 4.0/5 > **Bryan** | *4 August 2020* | Facilities Services | Recommendation rating: 2.0/10 > > **Pros**: Mitel is very stable for your basic VoIP needs. They can provide the equipment or it can be integrated into your virtual environment. > > **Cons**: It is very expensive to maintain. A third party vendor licensed with Mitel must be used to support it. Just because I purchased a user license, I am not able to contact their support. The Mitel support will only talk to a licensed vendor. This is one of the reasons for increased support expenses. > > My overall experience with Mitel is not good. I had many many other software to complete my system needs. Mitel only supported the phone calls. I had another server for remote phones, another for voice mail, another for FAX, another for recorded lines... need I go on? Hence, why I moved to a cloud solution with every need met. ----- ### "Mitel Not your best phone software" — 3.0/5 > **Patricia** | *6 June 2019* | Gambling & Casinos | Recommendation rating: 0.0/10 > > **Pros**: it was easy to use very simple platform. there was nothing difficult that even an beginner at taking phone calls couldnt figure out. you push the phone icon for accepting a call and the red phone icon for hanging up. there was a drop down menu for taking breaks and lunch and meetings . > > **Cons**: constant outages and bad support. My boss was constantly sometimes every day talking to support for sometimes more thsn an hour trying to figure out wehat the issue was. sometimes days before he could find a solution to get aour phones up and running. sometimes there was no resolutution . we had to hope for the best on getting phone calls. im not exaggerating. > > i used mitel software while working for a call center sightline payments. aside from the constant outages sometimes for more than 2 hours and sometimes first thing in the morning when customers are calling, there was no phones working. this was a constant battle over the course of 1 year while i was there working. ----- ### "Mitel Connect" — 4.0/5 > **Ashley** | *14 September 2020* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: I like that I can connect to my co-workers immediately - not only by instant messaging but also phone. I also like that I can forward my work phone to my cell phone. > > **Cons**: I really don't have any complaints. I wish it wouldn't allow someone to send you a message when you are on do not disturb because the notifications do not pop up when you go back to available. > > Great - recommend to any business with 10 or more people. ----- ### "Daily Shoretel/Mitel User for almost 2 years" — 4.0/5 > **Steven** | *18 November 2019* | Staffing & Recruiting | Recommendation rating: 8.0/10 > > **Pros**: Shoretel/Mitel integrated with our Customer Relationship Management (CRM) software and allowed up to use click to dial functionality. I make over 6,500 phone calls annually so this is important from a time management perspective. > > **Cons**: We experienced some technical glitches with both outbound and inbound calling. Again we make heavy call volume so our usage would definitely find the limits of the system. To be fair these glitches were not anything that would shut us down for hours or days but still an issue. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/142601/lantelligence?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/142601/lantelligence) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data