--- description: Get information about Onfleet price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Onfleet Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Route Planning Software](/directory/30944/route-planning/software) > [Onfleet](/software/142633/onfleet) # Onfleet Canonical: https://www.capterra.in/software/142633/onfleet Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/142633/onfleet?page=2) > Cloud-based tool that helps handle last mile delivery operations, optimizes dispatch, manages routes, and enhances customer experience. > > Verdict: Rated **4.6/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Onfleet? Onfleet's customers range from multi-national couriers, retailers, and distributors to on-demand delivery startups across industries such as food \& beverages, parcels \& couriers, and pharmaceuticals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 96 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Onfleet - **Location**: San Francisco, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $599.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Onfleet offers three pricing tiers starting at $599/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, English, French, German, Hebrew, Polish, Russian, Spanish - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 153 more ## Features - Alerts/Notifications - Customer Database - Customer Management - Delivery Tracking - Dispatch Management - Driver Management - Employee Management - Fleet Management Software - GPS - Live Driver Tracking - Mileage Tracking Software - Mobile Access - Mobile Signature Capture - Order Management Software - Performance Metrics - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Route Optimization - Routing - Scheduling Software - Shipment Tracking Software - Status Tracking - Third-Party Integrations ## Integrations (39 total) - 2Ship - Aeropay - Airtable - Azuga Fleet - BLAZE - BloomNation - CARRIYO - Central No-Code Integration Platform - Dutchie - Enapps - Evermile - Flowhub - Flybuy - Google Docs - Google Sheets ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Route Planning Software](https://www.capterra.in/directory/30944/route-planning/software) ## Related Categories - [Route Planning Software](https://www.capterra.in/directory/30944/route-planning/software) - [Courier Software](https://www.capterra.in/directory/10046/courier/software) - [Transportation Dispatch Software](https://www.capterra.in/directory/10048/transportation-dispatch/software) - [Fleet Management System ](https://www.capterra.in/directory/20007/fleet-management/software) - [Logistics Software](https://www.capterra.in/directory/30081/logistics/software) ## Alternatives 1. [OptimoRoute](https://www.capterra.in/software/161579/optimoroute) — 4.6/5 (262 reviews) 2. [Elite EXTRA](https://www.capterra.in/software/131389/elite-extra) — 4.7/5 (389 reviews) 3. [Spoke Dispatch](https://www.capterra.in/software/210604/Spoke) — 4.8/5 (105 reviews) 4. [Samsara](https://www.capterra.in/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1008 reviews) 5. [Route4Me](https://www.capterra.in/software/149633/route4me) — 4.5/5 (410 reviews) ## Reviews ### "It's okay to track a route" — 3.0/5 > **Verified Reviewer** | *2 September 2025* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: What i like most about the Onfleet app is the fact I can turn on my location so it tracks the time I spent on my route. > > **Cons**: What I like least about the app is that there aren't any options to communicate directly in the app with another team member about a stop in a route. > > Overall my experience has been okay using the Onfleet app. Its not my favorite but it's not the worst either. ----- ### "Centralized Data Management, But Slows Down with Heavy Filtering" — 4.0/5 > **Jimmy** | *23 October 2025* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: What I appreciate most is being able to manage a large amount of data in a single location, instead of having to search through various different sources. > > **Cons**: At times, the software can become slow, especially when multiple filters are applied simultaneously, which makes the overall experience less than ideal. > > This tool helps eliminate the need to search through multiple sources when analyzing data, making the process much more efficient. It also provides valuable historical data, which is especially useful when reviewing past scenarios in detail. ----- ### "Poor Billing Governance and No Effective Control Over Payment Methods" — 1.0/5 > **Yael** | *8 June 2026* | Logistics & Supply Chain | Recommendation rating: 1.0/10 > > **Pros**: The platform itself provides useful logistics and delivery management capabilities. Initial onboarding was straightforward and the product generally performed as expected when actively used. > > **Cons**: illing transparency and account governance were extremely disappointing. A payment method associated with me continued to be charged even though I was not the account owner and had no administrative access to billing settings, subscription management, or payment methods. When a different company payment method failed, charges reverted to my card without my knowledge and without any mechanism available to me to review or remove it. The account was inactive for months, yet billing continued. When I requested a refund for unused service, the request was denied despite the lack of recent platform usage. The overall process exposed serious concerns regarding billing controls, payment method management, and customer visibility over recurring charges. > > While the product itself is functional, my experience with account management and billing was extremely frustrating. The most concerning issue was discovering that I remained financially responsible for recurring charges while lacking the permissions necessary to manage the subscription or remove the payment method being charged. This created a situation where I had financial liability without corresponding account control. Customer support was responsive, but ultimately unwilling to provide a refund despite prolonged inactivity and legitimate concerns regarding payment management. I cannot recommend a platform where billing responsibility and account control can become disconnected in this way. ----- ### "Great software for warehouses/ trucks - yet to step up for on demand delivery use cases" — 4.0/5 > **Vinol Joy** | *14 July 2021* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: - It comes with driver apps for Android and iOS out of the box - Setup was quick and easy - SMS and live notifications very well integrated - Easy to use dispatch UI and drag and drop options - Transparent pricing - Amazing feature of multi brand support (especially when you scale) > > **Cons**: - Not the best for food delivery or on demand delivery services and there is no way to broadcast tasks and drivers to pick up tasks (Currently in beta but featureless) - Allows communication between drivers , caused us potential trouble of drivers ganging against us - No driver management of driver pay integrations - Route optimization is made for truck or warehouse deliveries and not like on-demand deliveries, Eg.If you need 50 drops from one pick up location it takes a lot of workarounds to optimize - Few downtimes of software when the entire communication went down since they were using twilio, sometimes route optimizations had issues > > Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish it could support driver pay integrations, ability for drivers to self pick up task s(especially when they are linked pick up and drop -off) ----- ### "Exceeds the simplicity that competitors dont\!" — 5.0/5 > **Ashli** | *28 June 2021* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: I absolutely love the simplicity that this platform provides. Optimized routing and the option to see where our fleet/drivers are in real time. The last feature that is very helpful is the eta text message. > > **Cons**: I liked the price point least, along with the way the scheduling auto-sets. It seems like it's a little redundant but it definitely still gets the job done. > > As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps. We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries. Best most simplified delivery platform on the market. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/142633/onfleet?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/142633/onfleet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data