--- description: Get information about Revel Systems price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Revel Systems Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/30603/restaurant-pos/software) > [Revel Systems](/software/142666/revel-ipad-pos) # Revel Systems Canonical: https://www.capterra.in/software/142666/revel-ipad-pos Page: 1 / 14\ Next: [Next page](https://www.capterra.in/software/142666/revel-ipad-pos?page=2) > Revel Systems is a cloud-based iPad point of sale (POS) solution that is quick, intuitive and secure. > > Verdict: Rated **3.6/5** by 323 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Revel Systems? The Revel POS System works in North America, South America, Europe, Asia, and Australia. Contact us to find out more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 323 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 3.4/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Revel Systems - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Revel Systems for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, China, Germany, India, United Kingdom, United States ## Features - Accounting Integration - Barcode/Ticket Scanning - Customer Accounts - Delivery Management Software - Discount Management - Electronic Payments - Electronic Signature - Employee Management - Forecasting - Gift Card Management - Inventory Control Software - Inventory Management Software - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Online Ordering Software - Online Payments - Order Management Software - Ordering Automation - Payment Processing Software - Point of Sale (POS) - Pricing Management - Purchase Order Management - Reorder Management - Reporting/Analytics - Restaurant POS Software - Returns Management - Returns Tracking - Sales Reports - Separate Checks - Table Management - Touch Screen ## Integrations (5 total) - Adobe Commerce - QuickBooks Online Advanced - Shopify - X-Cart - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant POS Software](https://www.capterra.in/directory/30603/restaurant-pos/software) ## Related Categories - [Restaurant POS Software](https://www.capterra.in/directory/30603/restaurant-pos/software) - [Point of Sale Software](https://www.capterra.in/directory/20052/point-of-sale/software) - [iPad POS Software](https://www.capterra.in/directory/30915/ipad-pos/software) - [Retail POS System](https://www.capterra.in/directory/31656/retail-pos-system/software) - [Inventory Management System](https://www.capterra.in/directory/30006/inventory-management/software) ## Alternatives 1. [Restroworks](https://www.capterra.in/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.capterra.in/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [Epos Now](https://www.capterra.in/software/152638/epos-now) — 3.8/5 (713 reviews) 4. [SpotOn](https://www.capterra.in/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 5. [Clover](https://www.capterra.in/software/166759/clover) — 3.8/5 (567 reviews) ## Reviews ### "Just Keeps Getting Worse" — 2.0/5 > **Tim** | *12 June 2024* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Onboarding was good enough, friendly staff. Support too. Training staff on the POS is easy > > **Cons**: It feels like every SaaS company gets to nickel and diming their clients at some point, and I guess Revel is at that point. $12/month/store to look up sales data beyond a year back. This is extremely problematic for accounting purposes. We're already paying $6,000 annually for the service and various add-ons... come on. But, we're locked in now - what's another $144/year? Pfft. They recommended a gift card solution that, $500 later, didn't even work. We got an apology from the agent who recommended it, so they admitted fault, but considered it fixed with a $25 credit on our account. Quickbooks integration is garbage. Networking for the POS systems is a mess. Reports are fine, not great. ----- ### "Run for your life" — 1.0/5 > **PHIL** | *10 April 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Nothing, overpriced clunky software with zero customer service. > > **Cons**: Absolute shute software with no service. Rude non responsive no Australian service .. look.elswhere > > Disgusted by the absolute stupidity abd stubbornness of the software... hopeless ----- ### "Enough is enough. Try someother POS system" — 1.0/5 > **Chris** | *28 December 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: The flexibility and efficiency of real-time menu entry, editing, and reporting provided significant value. > > **Cons**: Tech support is horrible. I have to wait a minimum of 20 minutes to talk to support then am asked questions that they should be able to research themselves on my account. I have use this system since 8/7/2012. At that point it was the only iPad based POS. Support waits and resolutions took hours. I only stayed because of the iPad system. Things have improved over the years until now. Since the company was acquired earlier this year, I have experienced longer wait times and slower resolution of issues. The fees are high, including charges for accessing previously submitted information and modules required for various services. Credit card processing fees are very high. > > I remained solely because I invested a significant amount of time setting up and organizing my menu, and I was reluctant to begin again with another company. Currently, I am searching for a new POS system from a provider that values its customers and prioritizes service. ----- ### "Revel is not the POS you are looking for." — 1.0/5 > **Matt** | *25 April 2025* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: The use of iPads for the KDS system was very nice and easy to implement. The depths of customization you could do with your menu was great. You can have modifiers for modifiers. Once you get the hang of it, their menu system is probably the best. > > **Cons**: To list a few; Their "Offline Mode" never worked for us and if we had no internet, that meant we were 100% down. We could never run credit cards when we had no internet. Their tiered levels of their features is a joke. You want delivery. That's extra. Oh you want delivery PLUS that has all the features that should be in the regular delivery but they are not? That's extra. They do this for many things. The worst one is charging $9.99 to use their app on your phone. So if you want to check your sales on the go, pay up. They started off great, but as time went on it just got worse. The iPads don't last also. Expect to replace the iPads about every 2 years. iPads were not meant to be left on as much as they are with revel. I had 3 extra iPads on hand just so we weren't ever caught without a KDS or POS screen. I always felt since I was one location, they didn't care about me much. If I left them, they wouldn't care. I would raise concerns and issues and they would always respond in standard automated emails. All in all, just a terrible experience. > > Terrible. I would not recommend Revel to any restaurant owner. Maybe they give big discounts for multiple locations, but they sure don't for single locations. The customer service was terrible. The technical customer support was terrible. There's way too many better options out there to actually consider Revel. ----- ### "Revel rocks\!" — 5.0/5 > **Paul** | *27 October 2017* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Ever changing and updating to make an already great product better. Responsive customer support through phone and email. > > **Cons**: All the monthly SAS fees can really pile up for larger accounts like myself. Enterprise level back end reporting could be better. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.in/software/142666/revel-ipad-pos?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/142666/revel-ipad-pos) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data