---
description: Get information about DocXellent price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: DocXellent Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Quality Management System](/directory/30099/quality-management/software) > [DocXellent](/software/143771/docxellent)

# DocXellent

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> Configurable document and quality management software that centralizes control, streamlines workflows, and ensures compliance.
> 
> Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses DocXellent?

Designed for regulated and quality-driven organizations in manufacturing, packaging, chemicals, food \&amp; beverage, and more seeking scalable document and quality control solutions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: DocXellent
- **Founded**: 1983

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Customizable to the size of your business and workflow requirements.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Audit Management
- Change Management Software
- Complaint Management Software
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Document Coding & Control
- Equipment Management
- Maintenance Management Software
- Quality Control
- Risk Management Software
- Training Management
- Version Control

## Integrations (1 total)

- ERP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Quality Management System](https://www.capterra.in/directory/30099/quality-management/software)

## Related Categories

- [Quality Management System](https://www.capterra.in/directory/30099/quality-management/software)
- [Document Control Software](https://www.capterra.in/directory/31197/document-control/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.capterra.in/software/148577/mastercontrol) — 4.5/5 (526 reviews)
2. [Qualio](https://www.capterra.in/software/134050/quality-management-software) — 4.6/5 (128 reviews)
3. [KAWAK](https://www.capterra.in/software/211071/kawak) — 4.6/5 (319 reviews)
4. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [ComplianceQuest](https://www.capterra.in/software/136111/compliancequest) — 4.6/5 (110 reviews)

## Reviews

### "Fantastic Document Management System" — 5.0/5

> **Albert** | *9 October 2018* | Food Production | Recommendation rating: 9.0/10
> 
> **Pros**: Ensur provides rapid development and management of different document content easily.  I can trust the data integrity of information provided from the system to users, through reports, and when needed through audit trials.
> 
> **Cons**: The training management portions of the system are not as robust as some of our business needs require.  Capturing and triggering document training works well, however capturing external trainings, certifications, and gaps is not as intuitive as creating and managing documents within the system.
> 
> Ensur has dramatically reduced the number of errors and miscommunications with controlled documents and forms.  If we ever have an issue, question, or just a suggestion, Ensur customer service is always listening and eager to assist.  To date, it remains as one of our most successful system launches impacting almost every employee.

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### "Set up, Train, Implement, Go" — 5.0/5

> **Chris** | *30 June 2022* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: The flexibility to import our existing content and immediately organize it easy access.
> 
> **Cons**: Super users would like more flexibility with custom reports, forms, and overlays.  Routine users wish for better interface on mobile devices.
> 
> One of the best customer support teams we've worked with.  Outstanding product and smart updates.

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### "Clunky and painful" — 1.0/5

> **Michael** | *25 March 2021* | Medical Devices | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. This software makes what should be a simple process slow and clumsy.
> 
> **Cons**: The interface is very slow to update and lacks any coherent UI design. The system often lacks any positive confirmation that a choice has been accepted or that the system is working in the background. We recently moved from v4.2 to v4.4 and although some minor improvements were made to the look of the interface, functionally the software is actually worse.
> 
> There has to be better document control software on the market...

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### "My favorite software team" — 5.0/5

> **Melissa** | *5 July 2022* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: Implementation, creative problem solving support team, straightforward functionality.
> 
> **Cons**: Training management module is not useful to the way we track training.
> 
> We implemented ENSUR in December 2019. Being fully remote for two years, starting in March 2020, we rely on ENSUR for more and more all the time. We could not have handled our research and training documentation during the pandemic with ENSUR and the DocXellent team.&#10;&#10;We have used ENSUR for a vendor audit and were able to provide all requested documentation, with ease.

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### "DocXellent customer service and team are superb\! ensur document management system works wonder" — 5.0/5

> **Devy** | *12 July 2022* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Provides traceability, training record, document controls with ease of mind designed in the software.
> 
> **Cons**: Some users in my team would prefer less clicking or customization.
> 
> DocXellent customer service is one of the best. Their team from product development, Sales, Training, quality - all of them have provided high satisfaction to support our operation since 2011. I highly recommend DocXellent to support your team in maintaining document control records with highest traceability to support business continuity.

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## Links

- [View on Capterra](https://www.capterra.in/software/143771/docxellent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/143771/DocXellent/> |
| en-AE | <https://www.capterra.ae/software/143771/docxellent> |
| en-AU | <https://www.capterra.com.au/software/143771/docxellent> |
| en-CA | <https://www.capterra.ca/software/143771/docxellent> |
| en-GB | <https://www.capterra.co.uk/software/143771/docxellent> |
| en-IE | <https://www.capterra.ie/software/143771/docxellent> |
| en-IL | <https://www.capterra.co.il/software/143771/docxellent> |
| en-IN | <https://www.capterra.in/software/143771/docxellent> |
| en-NZ | <https://www.capterra.co.nz/software/143771/docxellent> |
| en-SG | <https://www.capterra.com.sg/software/143771/docxellent> |
| en-ZA | <https://www.capterra.co.za/software/143771/docxellent> |
| nl | <https://www.capterra.nl/software/143771/docxellent> |
| nl-BE | <https://www.capterra.be/software/143771/docxellent> |

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