--- description: Get information about Bindo POS price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bindo POS Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Retail Management Software](/directory/20053/retail-management-systems/software) > [Bindo POS](/software/143814/bindo-pos) # Bindo POS Canonical: https://www.capterra.in/software/143814/bindo-pos Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/143814/bindo-pos?page=2) > Cloud-based iPad point-of-sale with an integrated web and mobile storefront enabling online shopping for the end consumer. > > Verdict: Rated **3.8/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bindo POS? Bindo is a fully scalable and mobile POS designed for retailers of all sizes. We focus on delivering world class tools to retailers so they can focus on growing their business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 146 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Bindo Labs - **Founded**: 2013 ## Commercial Context - **Starting Price**: $79.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Pay $149 / month, and receive $1,500 worth of POS equipment / hardware for free - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Traditional Chinese - **Available Countries**: United States ## Features - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Customer Accounts - Customer Management - Discount Management - Electronic Signature - Email Marketing Software - Employee Management - Gift Card Management - Inventory Management Software - Loyalty Program - Mobile Access - Multi-Location - Order Management Software - PCI Compliance Software - Payment Processing Software - Point of Sale (POS) - Product Catalog - Purchase Order Management - Reporting & Statistics - Reporting/Analytics - Retail Inventory Management software - Returns Management - Sales Order Management - Sales Reports - Transaction Monitoring - eCommerce Management ## Integrations (3 total) - QuickBooks Online Advanced - Worldpay for Enterprise - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) ## Related Categories - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) - [Inventory Management System](https://www.capterra.in/directory/30006/inventory-management/software) - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) - [Garden Center Software](https://www.capterra.in/directory/30746/garden-center/software) - [Winery Software](https://www.capterra.in/directory/30784/winery/software) ## Alternatives 1. [Square for Retail](https://www.capterra.in/software/1006974/square-for-retail) — 4.7/5 (492 reviews) 2. [KORONA POS](https://www.capterra.in/software/142520/korona) — 4.7/5 (79 reviews) 3. [Paladin Point of Sale and Inventory Management](https://www.capterra.in/software/155794/paladin-pos) — 4.6/5 (20 reviews) 4. [RetailEdge](https://www.capterra.in/software/76636/retailedge) — 4.8/5 (186 reviews) 5. [Lightspeed Retail](https://www.capterra.in/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Reviews ### "Bindo - Beautiful UX but lacks in execution." — 3.0/5 > **Kevin** | *21 June 2018* | Retail | Recommendation rating: 5.0/10 > > **Pros**: Bindo is beautiful to work on.. that's about it. It's a great UI (iPad based). Native app that runs smooth. > > **Cons**: Bindo isn't good at business. Inventory? Good luck keeping accurate counts. Want to work on a desktop? When I used Bindo, they did not support the desktop dashboard work. They promised for months, but never delivered. ----- ### "It's a love hate relationship, but for the most it's a good POS" — 3.0/5 > **Johnathan** | *3 May 2018* > > **Pros**: Our inventory management, product creation, category, allowing to input specifics. I love the loyalty reward program available. Helps us build a better connection with the customer as to what they like, prefer, may want. > > **Cons**: Okay, I'll try not to be too harsh but I want to be specific. The glitching, software update or any updates not to be reserved for Friday's and Saturday when it's busy. Customer want to view the items they purchased, but not with the cost price... would really appreciate is we can select by dates see the items and have no other specific information, many times customer feel the need to see all the items but this way it will show cost price the only way is selecting transaction per transaction which you may understand becames tedious. Transaction with Swipping EMV and manual imput, can really pinpoint what's the incongruency but each of our iPads 3 run differently some don't swipe other just EMV so far we just deal with it but it's annoying, last mindful thing... the printer for over a year we were promised all iPads can print receipts after installing a new 300 printer and new modem,,. Yet still only one iPad has the availability to print... anyway overall we appreciate Bindo and thank you for taking the time to ask us our opinion. ----- ### "Great System with some Bad Updates with No Time Frame to be Resolved" — 5.0/5 > **Verified Reviewer** | *3 May 2018* | Apparel & Fashion > > **Pros**: The layout for processing sales and invoices is great and easy. We do not have a very tech-savvy staff and they were able to quickly learn the software, even with its various updates and changes. The receipt layout is great with the barcode at the top, it makes it easy to pull up sales quickly. The software has really helped to better manage our inventory. I love the ability to affiliate specific customers to inventory items so we can track trends. The integration with Mail chimp is awesome as we are able to send mass emails to our customers to let them know about various events in the store. The matrix feature for the inventory is great as well. I love the all of the reports and the inventory management. The customer service team is very efficient if there is an issue and are always friendly and readily available. > > **Cons**: I researched several POS systems before we chose Bindo, I thought Bindo had all of the features we needed for our small business and more. After several years of using Bindo a couple of updates were launched some were great and others were not beneficial to us. The updates often times took away features that we had liked. When I had called to investigate if this was something that was going to be corrected, there was never a time frame for when it was going to get resolved. The customer service team is always very helpful, nice and assured me that the developers were working on it. I know that no system will be perfect for everyone and with technology there are always issues but certain features just got worse and the software has gotten harder for my sales staff to use. My sales staff are not the most tech-savvy and prior to the updates they were excited and embraced the software and after a couple of bad updates they are not eager to use it. I am getting a lot of complaints by them about certain issues that I have to keep assuring them that the developers are working on. Simple features like the ability to print a quote on the receipt printer or changing the associate on a sale after it is paid or showing the balance owed by the customer on a partially paid invoice are not possible. Our lease is ending in November and I am sad to say that we will probably be leaving the Bindo Family. I still love Bindo and hope that some things change before we need to make a decision. ----- ### "Do not get in business with Bindo" — 2.0/5 > **Matthew** | *15 September 2020* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: Bindo, when it works is very easy to use. They have really improved the interface and any prominent issue probably has a work-around. > > **Cons**: Where to start? Bindo's customer service is quite possibly the worst I have ever experienced in the tech industry. Since Covid started they have not answered their customer service line when I called. Not a single time. I have constant issues is different aspects of the app and they are not willing to even contact me back. On top of that, the question mark button that leads to customer service has said "Something went wrong" for 5 months now. I have gotten responses from their team like "You are not a big enough account for us to help" or when asking about bad reviews: "Haters gonna Hate" We have used Bindo for over 5 years and it has kept terrible track of our inventory. The quantities are all over the place, things that were sold 4 years ago show up as in stock, things that came in this week are listed as negative numbers. There is a big issue with credit card processing. Recently, at least once a day the software crashes while processing a credit card and it charges the card but reports in the POS app as unpaid. I also have tons of issues where transactions come up as partial payments for no reason at all. We have experienced the app crashing from so many little things. Whether its deleting a number when manually entering a credit card, charging our menu setup, just swiping a card, Bindo crashes all the time. Luckily they updated the software to save open tabs but before that was implemented we would lose 15-30 tabs every time Bindo crashed. > > It's Bad. I would not recommend getting into business with this company, especially not after covid. Unfortunately we have so much switching inventory that it would be impossible to make an easy switch to another POS system. Honestly if I could switch easily, I would. The customer service through Covid has been SO BAD. I have called 5 times in the last 3 weeks with various issues and have not had a single response. Their service button on the app has not worked since COVID started. Even before COVID, the customer service was really, really bad. ----- ### "Very Good Low Cost Option" — 4.0/5 > **Brian** | *26 March 2019* | Retail | Recommendation rating: 8.0/10 > > **Pros**: I was mostly impressed with their customer service. Being a smaller operation, I was always able to hear from a couple of the individuals working there. If I have a question, I always hear back from them quickly. Running the POS is very easy after it is set up. Took it to a few shows that we did and had no problems at all\! > > **Cons**: I think the biggest issues relate to syncing with WooCommerce. Sometimes it wouldn't import the item correctly or if there were variations on an item it wouldn't handle it correctly. You could just call the support and they'd fix most things. I would also have some random products multiply themselves in the inventory if one of them sold. I would just delete those and verify the inventory quantity. > > For what we were doing, yes there were some limitations, but it enables us to run our store. Once you figure out what it can and can't do, you can run your store without any problems. We had a store front already set up on WooCommerce and Bindo enabled us to open our physical store front. If you were doing this backward thank how we did it, Bindo has even more integrations to help you run that. I am very pleased with the way it works. I do wish that you would be able to do everything from the PC or the app side for everything, but again once you figure that out you are great to go\! ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/143814/bindo-pos?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/143814/bindo-pos) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data