--- description: Get information about Zoom Workplace price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/31895/video-conferencing/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.in/software/144037/zoom-video-conferencing Page: 1 / 589\ Next: [Next page](https://www.capterra.in/software/144037/zoom-video-conferencing?page=2) > Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app. > > Verdict: Rated **4.6/5** by 14694 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14694 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom - **Founded**: 2011 ## Commercial Context - **Starting Price**: $14.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small \& medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Audio Capture - Auto-Dialer - Availability Management - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring Software - Call Recording Software - Call Routing - Call Tracking Software - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Management Software (CMS) - Customizable Templates - Desktop/Browser Sharing - Document Management Software - Electronic Hand Raising - Event Management Software - Event Scheduling - Live Chat Software - Multi-User Collaboration - Online Booking - Presentation Streaming - Presentation Tools - Presenter Control Management - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Reminders - Remote Support Software - Response Management - Scheduling Software - Screen Capture - Screen Recording Software - Screen Sharing Software - Session Recording - Social Media Streaming - Space Reservation - Templates - Two Way Audio & Video - Two-Way Audio & Video - Video Conferencing Software - Voice Mail ... and 33 more features ## Integrations (107 total) - Adobe Acrobat - Adobe Export PDF - Agentforce - Amazon Chime - Asana - Asana for Gmail for G Suite - Ashby - Attention - Avoma - Blackboard - Boomerang for Gmail - Box - Bullhorn - CRM Assistant for Gmail™ - Calendar Scheduling Software for Teams ... and 92 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.capterra.in/directory/31895/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.capterra.in/directory/31895/video-conferencing/software) - [Scheduling Software](https://www.capterra.in/directory/30087/scheduling/software) - [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software) - [Calendar Software](https://www.capterra.in/directory/32297/calendar/software) - [Screen Sharing Software](https://www.capterra.in/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (11174 reviews) 2. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17755 reviews) 3. [Google Meet](https://www.capterra.in/software/176572/google-hangouts) — 4.5/5 (12182 reviews) 4. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24232 reviews) 5. [GoTo Meeting](https://www.capterra.in/software/163332/gotomeeting) — 4.4/5 (11532 reviews) ## Reviews ### "I Love the Call Quality for Remote Teams, but Beware of the Heavy App Bloat" — 4.0/5 > **Manish** | *17 September 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Zoom manages to keep the audio and video quality without dropping the call, even when my home wi-fi network drops. Take zero technical knowledge to set up think just have to send the invite link. It's incredibly easy to use. It is worth the subscription cost for the connection reliability alone. Screen sharing makes team collaboration and remote workshops more productive, > > **Cons**: Reaching the real support team takes a bit longer because we have to go through the chatbot first. It drains my laptop battery faster during longer calls because of too many heavy tools, like a whiteboard, etc. > > Overall, Zoom is for our daily productivity, offering great value for money simply because it works when you need it to. While the interface has gotten a bit cluttered. The core video conferencing experience is fantastic. I rarely experience bugs or lag, and I haven't even needed to contact customer support because the platform is so stable. ----- ### "Reliable daily driver for team standups with one frustrating exception" — 4.0/5 > **Aswin** | *22 August 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The video quality blew me away. My Wi-Fi is unreliable at the best of times. Yet Zoom keeps calls crisp and clear regardless. My team runs daily project standups on it. Nobody ever drops out. Nobody ever freezes mid-sentence. That consistency builds real trust in a tool. I stopped worrying about the connection and started focusing on the meeting. That shift alone makes Zoom worth it. > > **Cons**: Screen sharing with audio breaks constantly. I share my screen. The audio cuts out. My team hears nothing. I restart the share. It glitches again. For a platform this established, that bug is unacceptable. It derails meetings at the worst possible moments. Zoom needs to fix this. It has been a problem far too long. > > Zoom is my team's daily driver. We depend on it every morning. It handles standups without drama. The video reliability keeps us connected even on bad connections. The audio sharing bug is a genuine frustration. But it does not outweigh everything Zoom gets right. I recommend it for any team that needs a dependable video meeting tool. ----- ### "Reliable Platform for Online Meetings" — 5.0/5 > **Sweety** | *1 July 2026* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Zoom has been a dependable platform for virtual meetings, online classes, and team collaboration. The interface is simple and easy to navigate, even for first-time users. Audio and video quality are generally excellent, and features like screen sharing, chat, breakout rooms, and virtual backgrounds make meetings more productive. Joining meetings is quick, and the application performs well across desktop and mobile devices. > > **Cons**: The free plan has a meeting time limit for group sessions, which can be inconvenient during longer discussions. Occasionally, the application requires updates before joining a meeting, and some advanced features are only available with paid plans. > > My overall experience with Zoom has been very positive. It has made remote communication smooth and reliable, whether for professional meetings, online learning, or staying connected with others. The platform is stable, easy to use, and offers a wide range of useful collaboration features. I would recommend it to individuals, educational institutions, and businesses looking for a dependable video conferencing solution. ----- ### "A Trustworthy Data-Driven Team Collaboration Platform" — 4.0/5 > **Lisa** | *18 June 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: As a Senior Data Analyst, I found great value in how Zoom Workplace combines meetings, team communication, and cooperation into one setting. Zoom Workplace helps you to clearly explain difficult results, distribute visuals, and real-time cross-functional team work. The system turns data discussions into practical results. > > **Cons**: Though the tool has many features, it can take time to learn some of the more recent cooperative tools. Certain sophisticated features could also need more license, which would raise costs for bigger companies. > > Zoom Workplace has generally impressed me quite a bit. It is absolutely necessary for our teams' communication, data analysis, and decision-making process. The tool handles everything from basic check-ins to thorough analytics presentations, so bridging the distance between technical teams and corporate stakeholders. Its dependability, simplicity of use, and communication tools have greatly enhanced efficiency and made possible more effective hybrid and remote work settings. ----- ### "Reliable Video Conferencing with Great Audio Quality" — 4.0/5 > **Verified Reviewer** | *24 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Zoom makes video meetings incredibly easy to join with just a link. The video and audio quality is consistently good even with larger groups. Screen sharing and recording features are very useful for team meetings and training sessions > > **Cons**: The free plan has a 40-minute limit on group meetings which can be disruptive. Sometimes the app can use a lot of system resources. The chat and collaboration features feel less polished compared to dedicated tools like Slack > > I use Zoom Workplace regularly for team meetings, client calls, and webinars. It's been a reliable platform for remote communication and has helped keep our team connected. The ease of use makes it accessible for everyone regardless of technical skill ----- Page: 1 / 589\ Next: [Next page](https://www.capterra.in/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data