--- description: Get information about Device42 price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Device42 Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Device42](/software/144214/device42) # Device42 Canonical: https://www.capterra.in/software/144214/device42 Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/144214/device42?page=2) > ITAM Software: Track complete hardware \& software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more\! > > Verdict: Rated **4.8/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Device42? Ideal for organizations that need a single source of truth from one data center to multiple datacenters, and those that have hybrid IT, including resources and applications in multiple clouds. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 82 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Freshworks - **Location**: San Mateo, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: The Device42 Core software license is the base license for the product, and Other features are priced in addition to the core pricing, and require a Core base license. Device42 software is licensed as an annual subscription. Pricing tiers are based on the number of devices, modules chosen, and and the number of IP addresses in use in the software. A device is anything IP-enabled. Non-IP based objects are considered assets and can be tracked in Device42 without taking up a license. Core is the foundational element of Device42. All users must have, at minimum, a valid Device42 Core license. Additional available feature licenses include: - Software License Management (SLM) - Power \& Environmental Monitoring - Application Discovery \& Dependency Mapping - Resource Utilization Core, Software, and Power are licensed based on the total number of devices in your estate. Application Discovery \& Dependency Mapping is licensed only on the number of application hosts. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Denmark, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Singapore, South Africa, Sweden, Switzerland and 3 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking Software - Audit Management - Audit Trail - CMDB Software - Capacity Management - Change Management Software - Change Planning - Color Codes/Icons - Compliance Management - Compliance Tracking - Configuration Management - Contract/License Management - Cost Tracking - Customer Support Software - Dashboard Software - Data Visualization Software - Device Auto Discovery - Drag & Drop - Hierarchical Mapping - IT Asset Management Software - IT Reporting - Inventory Management Software - Issue Auditing - License Management Software - Location-Based Mapping - Maintenance Scheduling - Map Exporting - Patch Management Software - Performance Monitoring - Real-Time Monitoring - Real-Time Notifications - Relationship Mapping - Remote Access/Control - Reporting/Analytics - Server Monitoring Software - Service Level Agreement (SLA) Management - Supplier Management ## Integrations (6 total) - Chef Enterprise Automation Stack - Confluence - Jira - ServiceNow - Zapier - Zendesk Suite ## Support Options - Phone Support - Chat ## Category - [IT Asset Management Software](https://www.capterra.in/directory/30077/it-asset-management/software) ## Related Categories - [IT Asset Management Software](https://www.capterra.in/directory/30077/it-asset-management/software) - [Data Center Management Software](https://www.capterra.in/directory/10054/data-center-management/software) - [CMDB Software](https://www.capterra.in/directory/30959/cmdb/software) - [IT Management Software](https://www.capterra.in/directory/10001/it-management/software) - [Network Mapping Software](https://www.capterra.in/directory/30978/network-mapping/software) ## Alternatives 1. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (753 reviews) 2. [Iru](https://www.capterra.in/software/181954/Iru) — 4.9/5 (489 reviews) 3. [ACMP Suite](https://www.capterra.in/software/175522/acmp-inventory) — 4.5/5 (173 reviews) 4. [PDQ Deploy & Inventory](https://www.capterra.in/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 5. [ServiceNow](https://www.capterra.in/software/152871/servicenow) — 4.5/5 (351 reviews) ## Reviews ### "Rack and data center visualization made infrastructure management far more practical" — 5.0/5 > **Prasad** | *2 July 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Before using Device42, locating equipment inside our data center often meant checking multiple documents or physically verifying rack positions. The visual rack layouts gave our infrastructure team an accurate view of device placement, power usage, and available capacity. Planning new deployments and troubleshooting hardware issues became much faster because everything was documented in one place. > > **Cons**: The visualization is highly detailed, but navigating large environments with hundreds of racks can become overwhelming. More customization options for filtering and simplifying complex views would improve the overall experience. ----- ### "reliable CMDB that brought consistency to our IT operations" — 4.0/5 > **Mitali** | *2 July 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Maintaining an accurate CMDB had always been a challenge for us, but Device42 made it much easier to keep configuration items and their relationships updated. Having a trustworthy source of infrastructure information improved incident investigations, change planning, and internal audits, reducing the time spent validating data manually. > > **Cons**: The platform offers extensive CMDB capabilities, but organizations without a well-defined asset management process may need additional time to establish governance before they see the full value of the solution. ----- ### "Dependency mapping made infrastructure changes much less risky" — 4.0/5 > **Utkarsha** | *29 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Before making server changes or migrations, we often spent hours identifying which applications might be affected. Device42’s dependency mapping gave us a much clearer understanding of how systems were connected, making change planning more reliable and reducing unexpected outages during maintenance activities. > > **Cons**: The dependency information is extremely detailed, but interpreting complex relationships takes time when you’re new to the platform. Better visualization for large environments would make impact analysis even easier. ----- ### "Asset discovery eliminated a lot of manual inventory work" — 5.0/5 > **Sakshi** | *29 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Keeping our infrastructure inventory updated used to be a continuous manual effort. Device42 automated most of that work by discovering hardware, software, virtual machines, and cloud resources without constant intervention. The amount of time we saved on inventory maintenance was noticeable almost immediately. > > **Cons**: Automatic discovery is powerful, but it occasionally identifies assets or connections that aren’t relevant to our environment. Having more granular filtering options would reduce the amount of cleanup needed after discovery. ----- ### "We finally had a complete picture of our IT environment without relying on spreadsheets" — 4.0/5 > **Prasad** | *29 June 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: One of the biggest improvements after implementing Device42 was gaining a centralized inventory of our infrastructure. Instead of maintaining separate spreadsheets for servers, network devices, and software, everything was automatically discovered and kept in one place. It gave our team confidence that the information we were working with was accurate and always up to date. > > **Cons**: The discovery process works well, but deciding how to organize and structure all the collected information requires planning. Without a clear strategy, the amount of discovered data can feel overwhelming for first-time users. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/144214/device42?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/144214/device42) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data