--- description: Get information about Atera price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atera Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [AI IT Agents](/directory/34833/ai-it-agents/software) > [Atera](/software/144309/atera) # Atera Canonical: https://www.capterra.in/software/144309/atera Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/144309/atera?page=2) > Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician. > > Verdict: Rated **4.5/5** by 449 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Atera? It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 449 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atera - **Location**: Tel Aviv, Israel - **Founded**: 2011 ## Commercial Context - **Starting Price**: $129.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pay-per-technician for unlimited endpoints, with transparent pricing designed for your team’s growth All plans include: - Ticketing \& Service portal - Windows, Mac, and Linux support - Classic reports - IT automations - 24/7 chat support How does Atera’s pricing model help IT professionals level up? We’re not fans of pay-per-device because we know it stops you from taking your work to where it should be. We’re disruptive, so unlike traditional IT Solutions, you don’t have any extra costs for devices, leaving you to grow your business at the cadence you choose. With Atera’s pay-per-technician, the cost stays the same no matter how many devices you add. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, French, German, Italian, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Estonia, France, Germany, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Lithuania, Mexico, Netherlands and 9 more ## Features - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Analytics - Asset Tracking Software - Audit Management - Automated Routing - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Bandwidth Monitoring - Barcode/Ticket Scanning - Baseline Manager - Billing & Invoicing - Change Management Software - Chat/Messaging - Compliance Management - Configuration Management - Customer Database - Customer Support Software - Dashboard Software - Data Import/Export - Document Management Software - Event Logs - File Sharing Software - For MSPs - IT Reporting - Incident Management Software - Inventory Management Software - Issue Management - Knowledge Base Management - Knowledge Management Software - Multi-Channel Communication - Network Wide Management - Patch Management Software - Performance Monitoring - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting & Statistics - Screen Sharing Software - Self Service Portal - Service Level Agreement (SLA) Management - Surveys & Feedback - Ticket Management - Time & Expense Tracking - Troubleshooting - Unattended Access - Vulnerability Scanning - Workflow Management Software ... and 31 more features ## Integrations (21 total) - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection - QuickBooks Desktop ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [AI IT Agents](https://www.capterra.in/directory/34833/ai-it-agents/software) ## Related Categories - [AI IT Agents](https://www.capterra.in/directory/34833/ai-it-agents/software) - [MSP Software](https://www.capterra.in/directory/30921/msp/software) - [IT Management Software](https://www.capterra.in/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.in/directory/10017/patch-management/software) - [IT Service Software](https://www.capterra.in/directory/30672/it-service/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.in/software/170018/manageengine-desktop-central) — 4.6/5 (1773 reviews) 2. [Action1](https://www.capterra.in/software/180609/action1-rmm) — 4.9/5 (238 reviews) 3. [Pulseway](https://www.capterra.in/software/141792/pulseway) — 4.7/5 (310 reviews) 4. [Iru](https://www.capterra.in/software/181954/Iru) — 4.9/5 (489 reviews) 5. [NinjaOne](https://www.capterra.in/software/165889/ninjaone) — 4.7/5 (294 reviews) ## Reviews ### "The best Remote monitoring software" — 5.0/5 > **Verified Reviewer** | *24 March 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: This tool actively monitors IT systems to avoid problems and improve work efficiency. I can remotely access target machines and deploy automation scripts help of with this software. It's Provide automated reports on system health, performance, and ticket resolution automatically, making it easier for internal teams and clients to understand. > > **Cons**: I have not faced any problems with Atera so far. I really like is its user-friendly interface. > > Atera helps us with centralized monitoring, streamlining patching and maintenance tasks and providing remote access easily. It works perfectly for small to medium-sized managed service providers as well as internal business teams. ----- ### "Atera true review" — 5.0/5 > **Verified Reviewer** | *13 March 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Atera makes my work so much easier. I use it to remotely access target machines and to deploy automation scripts. It has a variety of features, like patch management, remote monitoring, and a help desk for general support. If something doesn't work their support team is always available through chat to help and solve the problem. The real-time monitoring is super helpful, especially when client networks go down. Plus, it has great call center management features, making it an ideal help desk solution for businesses. > > **Cons**: I haven not noticed any issues with Atera. It is performing well and meeting expectations. > > Atera facilitated this process effortlessly. handle our endpoints and tickets without any hassle using one simple dashboard. Its easy-to-use design helps us see data clearly and manage workflows smoothly. ----- ### "Simplified IT Operations with Atera" — 5.0/5 > **Niraj** | *18 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: User-friendly interface and intuitive dashboard enhance overall ease-of-use. Robust remote access capabilities allow efficient support without the need for on-site visits. Integrated PSA tool streamline operations, reducing the need for multiple systems. > > **Cons**: Limited customization options may restrict advanced workflows for some users. The pricing structure can be confusing, especially for new users. Occasional performance issues may occur during peak usage times. > > Atera is designed to streamline IT operations. It empower our teams to deliver fast, effcient, and secure remote support to resolve issues without needing on-site visits. It includes remote access and PSA, which means we are now using two lesser tools in one. ----- ### "Atera: A Powerful All-in-One IT Management Solution" — 4.0/5 > **Saurabh** | *14 February 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Atera is all in one IT management platform where we can get features like Managed Service Providers, Remote Monitoring Management, Integrated Ticketing System etc. > > **Cons**: Although Atera has some great offerings and benefits but its UI is not that optimized. > > Even though there are few small issues with the interface and pricing, I would definitely recommend Atera to anyone looking for a complete IT management solution. ----- ### ""Great all-in-one RMM tool"" — 5.0/5 > **Kannan** | *6 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Atera is super easy to use and doesn’t take long to set up. > > **Cons**: The reports could use more customization options. > > It’s the perfect solution for managing everything in one place without overcomplicating things. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/144309/atera?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/144309/atera) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data