--- description: Get information about Atera price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atera Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Atera](/software/144309/atera) # Atera Canonical: https://www.capterra.in/software/144309/atera Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/144309/atera?page=2) > Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician. > > Verdict: Rated **4.5/5** by 449 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Atera? It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 449 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atera - **Location**: Tel Aviv, Israel - **Founded**: 2011 ## Commercial Context - **Starting Price**: $129.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pay-per-technician for unlimited endpoints, with transparent pricing designed for your team’s growth All plans include: - Ticketing \& Service portal - Windows, Mac, and Linux support - Classic reports - IT automations - 24/7 chat support How does Atera’s pricing model help IT professionals level up? We’re not fans of pay-per-device because we know it stops you from taking your work to where it should be. We’re disruptive, so unlike traditional IT Solutions, you don’t have any extra costs for devices, leaving you to grow your business at the cadence you choose. With Atera’s pay-per-technician, the cost stays the same no matter how many devices you add. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, French, German, Italian, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Estonia, France, Germany, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Lithuania, Mexico, Netherlands and 9 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Analytics - Asset Tracking Software - Audit Management - Automated Routing - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Bandwidth Monitoring - Barcode/Ticket Scanning - Baseline Manager - Change Management Software - Chat/Messaging - Compliance Management - Configuration Management - Customer Support Software - Dashboard Software - Data Import/Export - Deployment Management - Event Logs - For MSPs - IT Reporting - Incident Management Software - Issue Management - Knowledge Base Management - Knowledge Management Software - Maintenance Scheduling - Multi-Channel Communication - Network Wide Management - Patch Management Software - Performance Monitoring - Policy Management Software - Problem Management - Real-Time Monitoring - Release Management - Remote Access/Control - Remote Monitoring & Management - Reporting & Statistics - Scheduling Software - Screen Sharing Software - Self Service Portal - Service Level Agreement (SLA) Management - Surveys & Feedback - Third-Party Integrations - Ticket Management - Time & Expense Tracking - Workflow Management Software ... and 30 more features ## Integrations (21 total) - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection - QuickBooks Desktop ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.capterra.in/directory/30921/msp/software) ## Related Categories - [MSP Software](https://www.capterra.in/directory/30921/msp/software) - [IT Management Software](https://www.capterra.in/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.in/directory/10017/patch-management/software) - [IT Service Software](https://www.capterra.in/directory/30672/it-service/software) - [Professional Services Automation Software](https://www.capterra.in/directory/16/professional-services-automation/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.in/software/170018/manageengine-desktop-central) — 4.6/5 (1734 reviews) 2. [Action1](https://www.capterra.in/software/180609/action1-rmm) — 4.9/5 (237 reviews) 3. [Pulseway](https://www.capterra.in/software/141792/pulseway) — 4.7/5 (310 reviews) 4. [Iru](https://www.capterra.in/software/181954/Iru) — 4.9/5 (486 reviews) 5. [NinjaOne](https://www.capterra.in/software/165889/ninjaone) — 4.7/5 (293 reviews) ## Reviews ### "The best Remote monitoring software" — 5.0/5 > **Verified Reviewer** | *24 March 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: This tool actively monitors IT systems to avoid problems and improve work efficiency. I can remotely access target machines and deploy automation scripts help of with this software. It's Provide automated reports on system health, performance, and ticket resolution automatically, making it easier for internal teams and clients to understand. > > **Cons**: I have not faced any problems with Atera so far. I really like is its user-friendly interface. > > Atera helps us with centralized monitoring, streamlining patching and maintenance tasks and providing remote access easily. It works perfectly for small to medium-sized managed service providers as well as internal business teams. ----- ### "Atera true review" — 5.0/5 > **Verified Reviewer** | *13 March 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Atera makes my work so much easier. I use it to remotely access target machines and to deploy automation scripts. It has a variety of features, like patch management, remote monitoring, and a help desk for general support. If something doesn't work their support team is always available through chat to help and solve the problem. The real-time monitoring is super helpful, especially when client networks go down. Plus, it has great call center management features, making it an ideal help desk solution for businesses. > > **Cons**: I haven not noticed any issues with Atera. It is performing well and meeting expectations. > > Atera facilitated this process effortlessly. handle our endpoints and tickets without any hassle using one simple dashboard. Its easy-to-use design helps us see data clearly and manage workflows smoothly. ----- ### "The best Rmm , Atera\!\!" — 4.0/5 > **Devendra** | *27 November 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: They are the best providers for Remote management and monitoring And iam totally impressed with the support and the service they are providing. Mainly the thing i like the most is the security they provide to acess the accounts and The rapid response we have got from their commercial team and Support team . > > **Cons**: Ticketing system is laking alot , including Scheduling it. Its a growing platform but they should improve this > > My overall experience is Amazing iam enjoying it alot . They are headed into right direction and they are working hard to evolve with time and they are updating the System time to time which is a great thing. Iam a user of Atera from last 2 years and its User interface and customer service is amazing and iam not facing any issues with them so far, great Company provided me all the support i needed. ----- ### ""Great all-in-one RMM tool"" — 5.0/5 > **Kannan** | *6 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Atera is super easy to use and doesn’t take long to set up. > > **Cons**: The reports could use more customization options. > > It’s the perfect solution for managing everything in one place without overcomplicating things. ----- ### "Cost Effective Product for IT Management" — 4.0/5 > **Prince** | *29 October 2024* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Atera's built-in helpdesk helps a lot in steamlining customer support by managing and prioritizing tickets efficiently. Another point is it also offers automated reports on system health, performance and ticket resolution, thus giving clear insights for both the internal teams and clients. The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from anywhere. > > **Cons**: While the software provides automated reports, customization options are limited. It would be beneficial to have more flexibility in creating more customized reports to meet specific client requirements or internal KPIs. The patch management feature is useful, but it lacks granual control options. If it can have more advanced scheduling and testing phases, it will be more helpful for the IT teams to manage updates with great precision. > > We have been using Atera for last 6 months and it has been very helpful. It is being used as an all-in-one RMM platform for all the centralized IT management, remote support or proactive monitoring. It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and real-time monitoring. This has helped a lot in enhancing the operational efficiency, security and client satisfaction. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/144309/atera?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/144309/atera) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data