--- description: Get information about Yotpo price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yotpo Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Yotpo](/software/144389/yotpo) # Yotpo Canonical: https://www.capterra.in/software/144389/yotpo Page: 1 / 16\ Next: [Next page](https://www.capterra.in/software/144389/yotpo?page=2) > Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores. > > Verdict: Rated **4.5/5** by 376 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Yotpo? eCommerce brands, online retailers, digital marketers, customer experience managers, and brand growth strategists. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 376 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Yotpo - **Location**: Tel Aviv, Israel - **Founded**: 2010 ## Commercial Context - **Starting Price**: $199.00 - **Pricing model**: Flat Rate - **Pricing Details**: Pro - $368/per month for up to 500 monthly orders Premium - $941/per month for up to 1000 monthly orders Enterprise - Contact Yotpo for pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Belgium, Brazil, Canada, Denmark, Finland, Germany, Ireland, Israel, Japan, Mexico, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom, United States ## Features - Activity Dashboard - Brand Guidelines - Campaign Management Software - Commenting/Notes - Communication Management - Content Management Software (CMS) - Conversion Tracking - Customer History - Customer Segmentation - Customizable Branding - Dashboard Software - Data Visualization Software - Digital Asset Management Software - Email Marketing Software - Engagement Tracking - Feedback Management - Loyalty Cards - Loyalty Program - Moderation - Multi-Channel Campaigns - Multi-Channel Data Collection - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Publish Scheduling - ROI Tracking - Ratings/Reviews - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Review Request - Rewards Management - SEO Management - Sentiment Analysis - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Text Analysis Software - Third-Party Integrations - Trend Analysis - Visual Analytics ## Integrations (52 total) - AdRoll - Adobe Commerce - Amasty - Antavo - Athos Commerce - Bazaarvoice - Beeketing - BigCommerce - Cohley - Cordial - DataGrail - Emarsys - Fomo - Fresh Relevance - Glew ... and 37 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software) - [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software) - [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software) - [Review Management Software](https://www.capterra.in/directory/31024/review-management/software) - [UGC Platform](https://www.capterra.in/directory/34501/ugc-platform/software) ## Alternatives 1. [Trustpilot](https://www.capterra.in/software/169618/trustpilot) — 4.5/5 (1204 reviews) 2. [TrueReview](https://www.capterra.in/software/210085/truereview) — 5.0/5 (152 reviews) 3. [Birdeye](https://www.capterra.in/software/152997/birdeye) — 4.7/5 (704 reviews) 4. [NiceJob](https://www.capterra.in/software/142037/nicejob) — 4.9/5 (203 reviews) 5. [Okendo](https://www.capterra.in/software/176189/okendo) — 4.9/5 (223 reviews) ## Reviews ### "Really good software if price is not a buying factor." — 5.0/5 > **Charles** | *27 February 2025* | Cosmetics | Recommendation rating: 7.0/10 > > **Pros**: The software works really well. The support is good. It's probably the best out there on the market. > > **Cons**: The cost, and the language issue. (Not being able to translate) > > Positive, though was spending far too much. Then covid hit and they brought their entry prices down dramatically. Staff were really helpful. It's really good software. It gets you reviews. ----- ### "Happy Until the Sunsetting" — 4.0/5 > **Kyle** | *16 February 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Yotpo was very easy to implement and I liked that it integrated with the rest of my marketing stack. It was also very affordable for the size of the company we were at the time. > > **Cons**: Soon after I integrated most of my marketing stack over to Yotpo, they started sunsetting things. First, it was subscriptions, then email/SMS. I started using Yotpo because it was an all-in-one, and this ended up forcing me to leave to find a better solution for all of the above. > > I had a really great experience with Yotpo in the beginning. Their integration was easy and the analytics were great. ----- ### "Does the job, but doesn't do any of it great" — 3.0/5 > **Verified Reviewer** | *10 April 2026* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: Reviews and UGC collection works well out of the box. The Shopify integration is clean and the on-site display widgets are easy to set up. Having reviews, loyalty, and SMS under one roof is appealing on paper, and the review request automation is reliable. > > **Cons**: The platform tries to do too much and doesn't fully nail any of it. SMS is not competitive with dedicated tools. > > It's fine. If you need a reviews platform with decent UGC tools and want something that plays nicely with Shopify, it gets the job done. But if you're expecting a true all-in-one that replaces your ESP or a proper loyalty program, it falls short. ----- ### "Yotpo Loyalty and Reviews" — 4.0/5 > **Verified Reviewer** | *5 February 2026* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Easy set up and use and good value for money. Any time had issues customer service/chat was quick to help. > > **Cons**: Other apps started getting more features and just overall looked better. I believe if i remember correct Yotpo pricing started increasing a lot too compared to others ----- ### "Willow Boutique LLC Yotpo Review" — 4.0/5 > **Hannah** | *28 April 2025* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Yotpo customer service/support is top notch, helps problem solve and helps build flows and will check your work to ensure it shows on the customers end the way you want it to. Lots of customization tools that work for any business big or small. Easy review/question widgets, these can be added almost anywhere on your website. Integration to shopify is seamless, easy to navigate. customer segments are easy to create to send SMS/email marketing to a curated set group is made super simple, and easy. Scheduling marketing sms or email is seamless and easy to understand. yearly and annual reviews with your account manager to ensure you are getting enough out of yotpo compared to what you are putting in, also helps ensure that you are using all that yotpo offers that you are already paying for. You can pick which reviews hit your website and if one is bad and needs further escalation it will let you reach out to the reviewer by email to solve the issue and ask them to re-review. > > **Cons**: sometimes there is a slow load times when switching through product features, i like to think that yotpo is holding so much of our store data and analytics that it takes a minute to open a new page within yotpo. this is not a huge con but has made certain tasks longer. > > Overall we enjoy using yotpo, we have yet to find another company that beats the price and offers everything that yotpo does. This is a daily/weekly tool that we use, and crucial to our review and ratings on our website. Creates an easy trust worthy face for your company. ----- Page: 1 / 16\ Next: [Next page](https://www.capterra.in/software/144389/yotpo?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/144389/yotpo) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data