--- description: Get information about FormAssembly price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FormAssembly Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Digital Signature Tool](/directory/30739/digital-signature/software) > [FormAssembly](/software/144453/formassembly) # FormAssembly Canonical: https://www.capterra.in/software/144453/formassembly Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/144453/formassembly?page=2) > Easy-to-use, yet highly customizable form builder \& data collection platform with an uncompromising stance on security and compliance. > > Verdict: Rated **4.5/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FormAssembly? FormAssembly is an ideal web form solution for Enterprises and SMB organizations that need secure, scalable, and automated data collection processes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 99 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FormAssembly - **Location**: Bloomington, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Start a trial to experience the platform for yourself. Contact the FormAssembly team for a custom quote. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Danish, Dutch, English, European Portuguese, French, German, Greek, Japanese, Portuguese, Slovak, Slovenian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czechia and 83 more ## Features - Access Controls/Permissions - Alerts/Notifications - Attendee Tracking - Audit Trail - Calendar Management - Collaboration Tools - Compliance Management - Conditional Logic - Contact Management Software - Customizable Branding - Customizable Forms - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Capture and Transfer - Data Import/Export - Data Security - Document Imaging - Document Management Software - Drag & Drop - Electronic Signature - Feedback Management - File Sharing Software - Forms Creation & Design - Forms Management - Live Results Sharing - Marketing Automation Software - Mobile Access - Mobile Signature Capture - Multi-Channel Distribution - Multi-Party Signing - Multiple Question Types - Offline Response Collection - Online Polling - Payment Processing Software - Process/Workflow Automation - Question Branching - Question Library - Reminders - Remote Data Capture - Reporting/Analytics - Skip Logic - Status Tracking - Survey/Poll Management - Template Management - Templates - Third-Party Integrations - URL Customization - Visual Analytics ## Integrations (25 total) - AWeber - Chargent - Docmosis - Drupal - FreshBooks - GoTo Webinar - Google Drive - Google Sheets - Google Workspace - HubSpot CRM - Mailchimp - Marketo Measure - Microsoft Excel - PayPal - Postman ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Digital Signature Tool](https://www.capterra.in/directory/30739/digital-signature/software) ## Related Categories - [Digital Signature Tool](https://www.capterra.in/directory/30739/digital-signature/software) - [Data Collection software](https://www.capterra.in/directory/32475/data-collection/software) - [Survey Tools](https://www.capterra.in/directory/30092/survey/software) - [Document Generation Software](https://www.capterra.in/directory/31576/document-generation/software) - [Forms Automation Software](https://www.capterra.in/directory/10023/forms-automation/software) ## Alternatives 1. [Adobe Acrobat](https://www.capterra.in/software/1012240/adobe-acrobat-dc) — 4.7/5 (4191 reviews) 2. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2869 reviews) 3. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17542 reviews) 4. [Microsoft Forms](https://www.capterra.in/software/1025299/microsoft-forms) — 4.6/5 (323 reviews) 5. [Typeform](https://www.capterra.in/software/137289/typeform) — 4.7/5 (954 reviews) ## Reviews ### "A Reliable Form Builder with Exceptional Salesforce Integration" — 5.0/5 > **Vamsi Krishna** | *3 October 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Ease of Use – Drag-and-Drop Builder. Powerful Salesforce Integration. Conditional Logic feature. Design / Styling / Aesthetics Flexibility. Performance \& Editing Large Complex Forms > > **Cons**: Mastering advanced features (conditional logic, connectors, dynamic picklists, complex connectors) takes time > > My overall experience with FormAssembly has been awesome. It’s a powerful platform for building and managing web forms, particularly when it comes to complex data collection and integration with systems like Salesforce. I found the drag-and-drop builder intuitive for basic use, but also appreciated how deeply customizable it became once I got more familiar with connectors and advanced logic. ----- ### "Good form builder" — 5.0/5 > **Pamela** | *10 February 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Data can be easily collected in form builders with various fields. > > **Cons**: I am delighted to have chosen FormAssembly. ----- ### "A best in class form tool with few drawbacks" — 5.0/5 > **Sarah** | *27 April 2026* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: FormAssembly is a best in class form building tool and we've tried many. The features are either at parity or exceed the other tools I've had experience with over my tenure as a Marketing Technologist. But the real engine of the tool lies in it's 'workflows' - programs that allow complex decision making at the back end of each form and allow you to connect to different APIs. This unlocks many more capabilities than your average form tool and made it win our company's preferred vendor spot. > > **Cons**: For large organizations FA does not scale cost well. The cost per user exceeds what many enterprise organizations are willing to pay for the functionality. While the UI is straightforward, the tool takes some getting used to due to the level of customization for each field. The integration touchpoints in their connector tool are smooth but also take some tweaking and getting used to. You're likely to fail your first few tests when setting up an integration with a CRM for example. Another drawback lies in it's excel connector - a feature we rely on heavily. They do not integrate directly into Microsoft Sharepoint, instead posting responses to an excel file on one person's OneDrive. The connector also randomly loses it's authenticator connection, making our spreadsheets blank. This has been a frustration for our company as we require this feature for many use cases. If you're comfortable with pulling responses directly from the tool instead, you won't encounter this bug. > > What won me over on FA was its ability to double post to our various form tools in disperate marketing automation systems. While they do not yet have a connector to Salesforce Marketing Cloud Advanced (a big miss for us), they do have connectors to Pardot, Eloqua, and the original Salesforce Marketing cloud. Learning the ins and outs of the tool took some effort but it was well worth it and their free academy and training tools were a serious help. ----- ### "10/10 would recommend" — 5.0/5 > **Chantelle** | *6 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Almost everything\! To highlight a few: Paying for users vs \# of responses is SO helpful for a not-for-profit, especially when sometimes it's very difficult to predict how many responses a form will get. The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has gotten more development and more features, it just keeps getting better. The quarterly webinars outlining new features are incredibly helpful to see what is being developed and released, as well as getting ideas for further efficiencies and broadening our use cases. > > **Cons**: The customer support is good, I would love to see the chat feature enabled for a more instant response. The documentation is good, however I'd love to see more updates with the new features and consistency in the support library, and perhaps some easier navigation. > > We chose FormAssembly after a thorough comparison with other products, and it has not disappointed. We started out with a few use cases we wanted to solve for, but as we've grown more comfortable we use it for a lot more. I'd absolutely recommend it to anyone\! ----- ### "A good starting point but lacks robust enterprise level functionality" — 3.0/5 > **Tracey** | *19 March 2026* | E-Learning | Recommendation rating: 6.0/10 > > **Pros**: Form Assembly is an easy way to gather information from your customers and sync that data to Salesforce. > > **Cons**: Although the connectors are very convenient, they are also highly limited especially when working with 'repeating sections'. Instead of bulk load the records, it processes them one by one which creates an extremely slow UX. Additionally, the 'Skip this step if' functionality cannot evaluate each record within a repeating section. This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in providing an acceptable experience for our customers. > > Form Assembly is a solid starting point and provides a clean way for customers to interact with your Salesforce data. The limitations with both the connectors and the interface to build forms is frustrating. Luckily you can get around some of these frustrations by building out custom CSS and Javascript files but I wish that Form Assembly would invest in their roadmap to create a more robust solution. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/144453/formassembly?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/144453/formassembly) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data