---
description: Get information about RetailOps price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: RetailOps Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Inventory Management System](/directory/30006/inventory-management/software) > [RetailOps](/software/144470/retailops)

# RetailOps

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> RetailOps provides small to mid-size retailers the tools to help them scale from multi-million dollar operations to $100+ million
> 
> Verdict: Rated **4.7/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses RetailOps?

Growing eCommerce and Brick \& Mortar retailers looking to manage back-office operations and scale their business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: RetailOps
- **Founded**: 2011

## Commercial Context

- **Starting Price**: $2,500.00
- **Pricing Details**: Contact RetailOps for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting Software
- CRM Software
- Delivery Management Software
- Forecasting
- Inventory Control Software
- Inventory Management Software
- Inventory Tracking
- Multi-Location
- Order Fulfillment software
- Order Management Software
- Purchase Order Management
- Reporting/Analytics
- Retail Inventory Management software
- Returns Management
- Shipping Management
- Warehouse Management Software
- eCommerce Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Inventory Management System](https://www.capterra.in/directory/30006/inventory-management/software)

## Related Categories

- [Inventory Management System](https://www.capterra.in/directory/30006/inventory-management/software)
- [ERP Software](https://www.capterra.in/directory/9/enterprise-resource-planning/software)
- [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software)
- [Order Management System](https://www.capterra.in/directory/30225/order-management/software)
- [Warehouse Management System
](https://www.capterra.in/directory/30005/warehouse-management/software)

## Alternatives

1. [Gofrugal](https://www.capterra.in/software/71693/gofrugal-pos-software) — 4.4/5 (198 reviews)
2. [NetSuite](https://www.capterra.in/software/135757/netsuite) — 4.2/5 (2003 reviews)
3. [Odoo](https://www.capterra.in/software/135618/odoo) — 4.2/5 (1294 reviews)
4. [QuickBooks Enterprise](https://www.capterra.in/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews)
5. [Fishbowl](https://www.capterra.in/software/123794/fishbowl) — 4.2/5 (1087 reviews)

## Reviews

### "Flexible and Robust all in one solution" — 5.0/5

> **Alisdair** | *23 October 2017* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: There is tremendous flexibility within the platform to change the configuration to meet the ever-changing demands of internal colleagues and external partners.   The all in one solution allows a completely integrated approach which significantly speeds up all the related processes and minimises the risk of anything being missed.
> 
> **Cons**: New features have been slow to come to fruition and customer support for non-critical issues is slow.
> 
> Speed, Efficiency, all the other various SaaS benefits.

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### "RetailOps provides a one-stop-shop for all of our e-commerce needs." — 5.0/5

> **Verified Reviewer** | *4 April 2018*
> 
> **Pros**: The bulk upload functionality of this platform helps to streamline an otherwise tedious process of uploading inventory. Before RO, the warehouse was an organizational mess and now we are experiencing less inventory and shipping errors.
> 
> **Cons**: The platform can be extremely finnicky. Especially when uploading new inventory CSVs, the errors that come about when the sheet is uploaded to RetailOps. It can also be really glitchy sometimes.

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### "Great features and integration but customer service needs a little help" — 4.0/5

> **Jacob** | *13 February 2017* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: Integration and operations management
> 
> **Cons**: Customer service
> 
> Getting products received, listed, and shipped is faster now for us than ever\! Our oversells have decreased dramatically as well. The integration with ChannelAdvisor is seamless. The only problem we currently have is with customer service. If we have a bug that isn't urgent it takes forever to get it resolved.

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### "RetailOps offers something unmatched by any other platform currently available." — 5.0/5

> **Michael** | *23 December 2015*
> 
> Simply put as CTO of a fast-growing retail company we have compared more than a dozen platforms to narrow down to choosing RetailOps as the platform that powers our multi channel retail business - we sell across multiple branded sites and marketplaces (as well as a few brick and mortar locations) and grossed about $25 million in top line sales when we transitioned onto Retailops. I can say that the processes and capabilities of the platform has been a huge contributor to us growing to now just over $95 million in 3 short years. 

It is not all things to all people but if you're out comparing the Netsuites of the world Retailops is worth a serious look. There is no SaaS platform out there that has the breadth and depth of Retailops' functionality pound-for-pound tailored to the unique challenges of an eCommerce-heavy or multichannel retail business with a big online component.

For us it's been transformational from the way we account to purchases (and send POs) to how it's streamlined receiving, not to mention full-blown WMS warehouse management that is leaps and bounds better than our old "Manhattan" set-up that was costly to set up and even more costly to fix. We also have so much data granularity at our fingertips in the Retailops system that reporting has been a real easy on-the-fly type exercise for our finance team.

Highly recommended enterprise solution and easy to use and thus fast to adopt for your standard users. Their monthly service includes unlimited users to number of "seats" is never even an issue, which I love.

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### "Solid platform for ecommerce growth" — 5.0/5

> **Jason** | *20 October 2017* | Recommendation rating: 9.0/10
> 
> **Pros**: Product information management, strong inventory management capabilities, powerful data extraction capabilities, scalable and efficient receiving, fulfillment, shipping, and inventory processes.  handheld functions.
> 
> **Cons**: Breadth of features takes a little while to fully grasp.  Data extraction UI could be simplified.  Secondary marketplaces require custom setup
> 
> Significant efficiency gains in operations processes.  Inventory accuracy to prevent oversolds.  Improved granular data reporting.  One system to replace 3 previously.

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## Links

- [View on Capterra](https://www.capterra.in/software/144470/retailops)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/144470/RetailOps/> |
| en-AE | <https://www.capterra.ae/software/144470/retailops> |
| en-AU | <https://www.capterra.com.au/software/144470/retailops> |
| en-CA | <https://www.capterra.ca/software/144470/retailops> |
| en-GB | <https://www.capterra.co.uk/software/144470/retailops> |
| en-IE | <https://www.capterra.ie/software/144470/retailops> |
| en-IL | <https://www.capterra.co.il/software/144470/retailops> |
| en-IN | <https://www.capterra.in/software/144470/retailops> |
| en-NZ | <https://www.capterra.co.nz/software/144470/retailops> |
| en-SG | <https://www.capterra.com.sg/software/144470/retailops> |
| en-ZA | <https://www.capterra.co.za/software/144470/retailops> |

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