--- description: Get information about InStream price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InStream Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [InStream](/software/144510/instream) # InStream Canonical: https://www.capterra.in/software/144510/instream Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/144510/instream?page=2) > Intuitive CRM dedicated to various businesses which are focused on building relations with customers. Try our free or paid version. > > Verdict: Rated **4.7/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses InStream? Small and medium-sized companies that focus on long-term relationships with customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 41 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: InStream.io - **Location**: Pozna¿, Poland - **Founded**: 2015 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: InStream offers 4 different pricing tiers. Freelancer: $6/month Basic: $10 per user/month Business: $19 per user/month Premium: $29 per user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Available Countries**: Poland ## Features - Alerts/Notifications - Calendar Management - Calendar/Reminder System - Campaign Management Software - Commenting/Notes - Contact Database - Contact Management Software - Customizable Fields - Data Import/Export - Email Management Software - Interaction Tracking - Lead Capture Software - Lead Management Software - Lead Qualification - Lead Segmentation - Pipeline Management - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Task Management Software - Third-Party Integrations ## Integrations (4 total) - Gmail - LinkedIn for Business - Meta for Business - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.in/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.in/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.in/directory/30072/online-crm/software) - [Predictive Lead Scoring Software](https://www.capterra.in/directory/32276/predictive-lead-scoring/software) ## Alternatives 1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Freshsales](https://www.capterra.in/software/155563/freshsales) — 4.5/5 (621 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Salesforce Starter](https://www.capterra.in/software/132665/salesforce-essentials) — 4.4/5 (223 reviews) 5. [Agile CRM](https://www.capterra.in/software/135148/agile-crm) — 4.1/5 (524 reviews) ## Reviews ### "Stream Your Life" — 5.0/5 > **Said** | *10 July 2021* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The ability of the platform to integrate and control the relationships I have with clients and others makes it one of the best offers in this type of software. The ease of using the software from a mobile device or a computer makes the user experience more complete and remote from a distance. Save time to use it in other equally important activities is the best option they offer > > **Cons**: Sometimes the page was saturated and it demanded more internet consumption, which was a problem to use in places with difficult access or where I did not have unlimited internet. > > My experience of use was mainly to contact my other teachers at the school, add some extras to the educational offer and we all agree in case of any enrollment ----- ### "Communicate With Clients Effectively with InsStream" — 5.0/5 > **Verified Reviewer** | *12 October 2018* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: My job is to gather information of potential, high-risk and low-risk investments which means I work long, gruesome hours. With the constant change in the market, I need to keep up and be glued to updates of our current economy. I was searching for a software that could assist me in efficiently communicate with stockbrokers, fund managers and clients and I came across InStream. This software helps me gather relevant data from my clients so I can match them with the right investments. It also keeps a history of all your communication with your clients which is very helpful, because you can always go back and check if you forgot something. > > **Cons**: I’m very happy with their program. However, I must say that their features are quite basic. It would be great if they can offer more services aside from client and risk management. ----- ### "Good software, might be dead though - no customer support and bugs" — 4.0/5 > **Verified Reviewer** | *16 April 2018* | Recommendation rating: 2.0/10 > > **Pros**: The GUI follows normal conventions so it is easy to use, getting started is pretty much instant unlike the Sugars etc. I also like how it integrates and tracks conversations via email and displays social media posts related to leads/opportunities etc. > > **Cons**: Support non-responsive, bugs that have been there for ages are not getting fixed, social links show you things, but nothing else. Recently Google stopped trusting InStream so email linkage no longer works. There is also no way to export. > > sorted out my CRM workflow ----- ### "Instream enable us create relationships." — 5.0/5 > **Abiola** | *5 July 2018* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: Instream enable me collect important information about our customers by helping my team automatically gather important sales data and leads from major social networking platforms like Linkedin , Twitter and Facebook. I like its aesthetic view of seeing all activities of our leads via a grid view .In comparison with other CRM tools ,information on Instream is entered automatically and this its best selling point. > > **Cons**: Great experience so far using Instream. However it takes time to really understand the nook and cranny of Instream. Requires a lot of patience as Instream isn't the most intuitive CRM out there. ----- ### "Used since beta. Well developed, lightweight CRM." — 5.0/5 > **Manny** | *29 January 2019* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: I like the lightweight interface that gets down to business. Not a whole lot of clutter of charts just your leads and pertinent information with customizable information fields. > > **Cons**: Sometimes I do wish it had charts or metrics you could use but for small businesses it works well. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/144510/instream?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/144510/instream) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data