15 years of helping Indian businesses
choose better software

What Is WellnessLiving?

WellnessLiving’s all-in-one business management software for boutique fitness studios equips you with the tools, support, & resources needed to manage & grow your business. Offering flexible settings and dynamic tools like online booking, automated marketing, rewards, website widgets, advanced reporting, mobile apps, and client & staff management, all on one convenient platform, to streamline business operations.

It’s the only software you need to attract, convert, & retain more clients.

Who Uses WellnessLiving?

Class, event, membership, or appointment-based businesses looking for an affordable, reliable, easy-to-use platform to manage & grow their business and take their client experience to the next level.

WellnessLiving Software - Enjoy higher attendance rates and happier clients with the multiple, easy options for booking your services online.
WellnessLiving Software - Keep your business top of mind for your clients by using your custom branded app to help streamline and increase online bookings, promote your business and engage your membership.
WellnessLiving Software - Showcase your business with an easy-to-use custom website.
WellnessLiving Software - Take your business to the next level and offer virtual options for your clientele. Grow your client base by making online classes, appointments and events available right through your WellnessLiving business management software.
WellnessLiving Software - Your clients are the heart of your business and we're here to help you stay connected with them in person or online. Managing your clientele has never been easier.

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WellnessLiving Reviews for Indian Users

Average score

Overall
4.3
Ease of Use
4.2
Customer Service Software
4.3
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Colleen Michelle
Colleen Michelle
Owner in US
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I am a fan.

5.0 2 months ago

Comments: Very good product with excellent support. I am grateful to them

Pros:

The customer support is best in class. I have question that need a response immediately. They are very quick to respond.

Cons:

I have no complaints about the software or the staff.

WellnessLiving Systems Response

2 months ago

Hey Colleen Michelle, We’re thrilled to hear that you are a fan! 😊 As you know, we’re all about providing immediate assistance whenever you need it, ensuring that none of your questions go unanswered. We understand your concerns with Mindbody during the challenging times of COVID and their deceptive cost structure. We have had many, MANY customers transition over to us from Mindbody over the years. At WellnessLiving, we pride ourselves on being an affordable and transparent alternative. We ensure your business runs smoothly with our 24/7 customer support, all without any hidden costs. Thank you once again for choosing WellnessLiving. We are grateful for your support and look forward to continuing to serve your needs with our top-notch solutions and service. Take care, Anthony S (Customer Advocate)

Chelsea
Business Owner in Australia
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Gym Management Software

5.0 2 months ago New

Comments: Very good, highly recommend. Easy to use for staff and members alike, huge range of capabilities within the app and backend software. Made running the business that little bit easier!

Pros:

The app makes booking super easy! The reporting capabilities and member notifications are great.

Cons:

At times it was difficult to contact customer support being in Australia.

WellnessLiving Systems Response

2 months ago

Hey Chelsea, Thank you for your review! We’re thrilled that our user-friendly app and comprehensive reporting features are enhancing your gym’s operations. We love our international customers and have a dedicated toll-free number specifically for our Australian customers, a member of our team will reach out to provide you with that number to ensure you do not incur any long-distance charges! You made the right decision by switching from Mindbody—we have so many customers that make that same decision every month! Our system is designed to streamline your operations and enhance the client experience, empowering your business to thrive. All the best, Anthony S (Customer Advocate)

Erica
Owner/Instructor in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Stressful and major headache

3.0 3 years ago

Comments: After several emails back and forth they have agreed to refund the charges that they charged without my approval but this software has been nothing but a pain since we started it. Between features and scheduling not working right and clients not being able to access the schedule we are in the process of switching services to something that will actually help my business not limit it.

Pros:

I love that this software allows me to have my clients sign waivers before ever stepping into the studio and that I am able to require new clients to take our intro class before any other class.

Cons:

This software is very hard to navigate and does not link well to our website. Most people who try to just see our schedule on our website end up contacting us because the system says there are no classes available which is not the case. My potential clients do not like that they have to create an account before they can see any information and payments are a hassle. We have a square kiosk in studio and while it claims to link up I have to basically use 2 systems to process the payments which is beyond annoying. To top it off I just learned that they have been charging me for online services for the last year that I've never used. You can't cancel extra services on their own or change your plan you have to call customer service and then they assign your case to a specific representative whos schedule may or may not be convenient to your own schedule.

WellnessLiving Systems Response

3 years ago

Hey Erica, Thanks for taking the time to write us a review. We're really sorry to hear that you're having issues with the Schedule, we actually designed that feature to be really simple and easy for clients to use! You mentioned that no classes are shown as available even though you have added them, so this sounds like a few settings need to be changed in your account set up. It's great that you also mentioned having to use 2 systems to process payments, we actually have an integrated payment processing solution for this exact reason - so you can process payments with just a few easy clicks, all in WellnessLiving, without having to use any additional platforms! We'll have a senior rep. on our support team reach out to you to help walk you through making these simple changes, they'll be glad to answer any other questions you have, and you'll see why thousands of businesses love to use WellnessLiving everyday. Aiden P. (Customer Advocate)

Ruth
Co-owner in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A critical tool for our business

5.0 4 months ago

Comments: We have had a positive experience with WellnessLiving and it is a critical part of our business. The customer service support is excellent when we have encountered issues or had questions. The functionality is intuitive to use and is robust, even for special uses. Highly recommend!

Pros:

Easy to configure Intuitive to use, both on the back-end and client interface Robust functionality Excellent customer service Extensive reporting capabilities

Cons:

Subscription rate increases Some features, such as events on the Achieve app, only available with upgrades User forums a bit confusing to use

WellnessLiving Systems Response

3 months ago

Dear Ruth, Thank you so much for your glowing review! We're thrilled to hear that WellnessLiving has become such a critical tool for your business. Your satisfaction is our top priority, and we're delighted that you find our platform easy to configure and intuitive to use. It's fantastic to know that our robust functionality and extensive reporting capabilities are meeting your needs. And of course, we're honored that you've found our customer service to be excellent—we're always here to help whenever you need us. We appreciate your feedback regarding subscription rate increases and feature availability. Rest assured, we're constantly working to enhance our offerings while keeping them affordable for our valued customers like you. If you ever need assistance or have any questions, please don't hesitate to reach out to us at [email protected] or leave us a voicemail. We're here to ensure your experience remains exceptional. Warm Regards, Anthony Spagnuolo

Melissa
owner in US
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

happy custom

4.0 3 months ago

Comments: I am a happy customer and would recommend to others.

Pros:

Once it is learned and understood it is pretty user friendly.

Cons:

Learning curve and setup was intimidating.

WellnessLiving Systems Response

3 months ago

Hi Melissa, We appreciate your feedback and are thrilled to hear you're a happy customer! At WellnessLiving, we're committed to providing a user-friendly experience while offering robust features for your studio needs. WellnessLiving was built by our customers spreading the word, so as you mentioned please do recommend us to all your peers. Not sure if you know, but we have a partner program where we pay you every month for every customer that signs up. We even have some customers that get four-figure checks from us each month, and we would love to do that for you as well! Choosing us over competitors like Mindbody means getting the same great offerings at a more affordable price, without sacrificing quality or service. Our reliable platform, coupled with 24/7 customer support, sets us apart in the industry. We're delighted to have you on board and look forward to supporting your success every step of the way! Warm regards, Anthony S (Customer Advocate)