--- description: Get information about Autopilot Workflow Solutions price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Autopilot Workflow Solutions Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Autopilot Workflow Solutions](/software/145358/autopilot) # Autopilot Workflow Solutions Canonical: https://www.capterra.in/software/145358/autopilot Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/145358/autopilot?page=2) > Autopilot is cloud-based and pay-as-you-grow, radically reducing the hassles and expenses of traditional workflow solutions. > > Verdict: Rated **4.1/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Autopilot Workflow Solutions? Small business with between 10-50 employees that wants better control over how their business is managed on a day to day basis. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 9 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.2/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Autopilot Workflow Solutions - **Founded**: 2014 ## Commercial Context - **Starting Price**: ZAR 7.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: South Africa, United States ## Features - Access Controls/Permissions - Approval Process Control - Business Process Automation - Collaboration Tools - Compliance Tracking - Forms Management - Process/Workflow Automation - Workflow Configuration - Workflow Management Software ## Support Options - Chat ## Category - [Business Process Management Software](https://www.capterra.in/directory/30010/business-process-management/software) ## Related Categories - [Business Process Management Software](https://www.capterra.in/directory/30010/business-process-management/software) - [Forms Automation Software](https://www.capterra.in/directory/10023/forms-automation/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) ## Alternatives 1. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Google Forms](https://www.capterra.in/software/176571/google-forms) — 4.7/5 (11363 reviews) 3. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 4. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17483 reviews) 5. [Smartsheet](https://www.capterra.in/software/79104/smartsheet) — 4.5/5 (3482 reviews) ## Reviews ### "The best marketing automation for non-CRM users" — 4.0/5 > **Verified Reviewer** | *14 July 2020* | Internet | Recommendation rating: 8.0/10 > > **Pros**: I like the modern functionality that is automation and business workflow focused. There are tons of automation tools and functions that make this per-contact priced product significantly better than its email marketing competitors. > > **Cons**: Autopilot fails when you compare it to a full service CRM. Having all your lead, user, and customer data in the same place as your communication platform is hugely adventageous. With Autopilot you have to push all that data in. That's not the worst thing in the world but it does add complexity and room for error. > > I use Autopilot as an extension of our product which sends automated transactional emails using SendGrid. I used Autopilot for automated email marketing. ----- ### "Autopilot gets it done (even if you're not sure what "it" is) – but the cost reflects that." — 4.0/5 > **Ian** | *11 December 2019* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: I was first drawn to Autopilot for their focus on building integrations with many many other products. Autopilot can do almost anything you need via a native integration. What it can't get done that way can almost always be accomplished with Autopilot + some configuration in a 3rd party software. And, if that ever doesn't work, the Zapier integration covers just about everything else. Need to send emails to people in a western timezone that have viewed a specific page of your website and refuse to respond to automated text messages, but only when it is raining in Fresno? Autopilot can do that kind of crazy nonsense pretty easily. > > **Cons**: Autopilot's documentation often doesn't go quite as in-depth as is necessary to support the sophisticated work the platform can accomplish. Unlike many automation systems, it really lets you take advantage of all of your structured data to build out complex logic, quickly identify relevant slices of your userbase, and write new pieces of structured data to leverage. It is more like a visual programming language than a traditional automation solution. This is great, but the documentation needs to be commensurate with this capability. Some pieces of data and functions are case sensitive, others are not... often answering simple questions like these requires getting on with their support team. The platform would be easier to use if this kind of detailed information was codified and accessible. > > Overall, I believe Autopilot is the best automation suite (not just for marketing) available to non-developers. It is more costly than some alternatives, but it is also capable of accomplishing vastly more. Don't measure it only in campaign performance, seek to automate entire job functions and measure its value by the fixed costs you can eliminate within your business. By that standard, it is easily a net positive for businesses which are looking to scale effectively. All this, plus the most inventive and easy-to-understand UX in the space make Autopilot my top recommendation. ----- ### "On the expensive side, and limited features with many bugs" — 3.0/5 > **Tanya** | *14 May 2022* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: easy to use for junior team members, instinctive implementation for flows. Can achieve a lot within a flow, example, adding contacts to lists based on their actions on emails, SMS etc. Allows to add multiple triggers and flows within on workflow page > > **Cons**: Has many quirks. Ex. the backend logic for flows often breaks and the CS -Tech team is also unable to answer how some contacts were removed or added to a flow. Contact duplication happened several times and team was unable to find the answer, this reflected inn our pricing going multiple fold. > > In the end we spent hours writing CS complaints, bug requests, pricing adjustment due to lost business. Would work well for very small business, but if you have a CRM team, this is not the tool. ----- ### "Simple, effective and easy to use" — 5.0/5 > **Dov** | *29 June 2017* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Easy for anyone to understand very quickly. Doesn't need someone very technical to set up. Has a great extension for outlook which is really useful. Also has easy replies via email which for simple processes allows you to execute in a flash. > > **Cons**: No app, so very much web based. There is a mobisite but obviously can't get notifications on your phone ----- ### "Complete management of our Help Desk\!" — 5.0/5 > **Lynda** | *1 September 2015* > > Before signing up with Autopilot, managing our Help Desk was an unpleasant challenge. Since subscribing to Autopilot, we now have complete control of every support request, visibility of each ticket throughout the process and such valuable insight into our business through the reporting feature. Autopilot was rolled out really quickly to the team - with very little training required because it's so intuitive\! We love the discussion functionality and how everything related to that support request is bundled with the task - we don't have to search for emails anymore, which is saving us so much time. We now have the right team in place because we know where our time is being spent. Our turnaround times have improved substantially and we are able to offer our clients great service. We couldn't do without Autopilot\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/145358/autopilot?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/145358/autopilot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data