--- description: Get information about RapidSpike price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RapidSpike Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/10021/website-monitoring/software) > [RapidSpike](/software/146480/rapidspike) # RapidSpike Canonical: https://www.capterra.in/software/146480/rapidspike Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/146480/rapidspike?page=2) > Monitor, protect \& improve website digital experiences - Magecart detection, performance improvement \& customer interaction monitoring > > Verdict: Rated **4.9/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RapidSpike? Ecommerce, Retail, Travel, Online Sales: Head of Digital, Digital Experience Leaders, Security Experts, System Administrators, IT Teams, Service Delivery, Website Managers, Product Owners, Developers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 14 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: RapidSpike - **Location**: Leeds, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: £500.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Pricing is based on a monthly subscription. Pricing plans are based on the data capacity you need plus how many core monitoring, performance and security features you need. There are no hidden charges and all pricing is visible on the company website. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Alerts/Notifications - Availability Testing - Competitive Analysis - Content Management Software (CMS) - Event Logs - Performance Metrics - Real-Time Monitoring - Reporting/Analytics - Uptime Reporting - Website Analytics ## Integrations (3 total) - Google Analytics 360 - PagerDuty - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Website Monitoring Software](https://www.capterra.in/directory/10021/website-monitoring/software) ## Related Categories - [Website Monitoring Software](https://www.capterra.in/directory/10021/website-monitoring/software) - [Website Optimization Tools](https://www.capterra.in/directory/31557/website-optimization-tools/software) - [Cybersecurity Software](https://www.capterra.in/directory/31037/cybersecurity/software) - [Application Performance Management Software](https://www.capterra.in/directory/30208/application-performance-management-software/software) ## Alternatives 1. [New Relic](https://www.capterra.in/software/118128/new-relic) — 4.5/5 (195 reviews) 2. [Datadog](https://www.capterra.in/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) 3. [Pingdom](https://www.capterra.in/software/131928/pingdom) — 4.5/5 (78 reviews) 4. [Sematext Cloud](https://www.capterra.in/software/166479/sematext-cloud) — 4.8/5 (29 reviews) 5. [Lucky Orange](https://www.capterra.in/software/150695/lucky-orange) — 4.7/5 (260 reviews) ## Reviews ### "Excellent tool, great support\!" — 4.0/5 > **Alanna** | *16 November 2017* > > **Pros**: I love the alerts and the variety of alerts you can set up with your site and the way it works with GA. > > **Cons**: Might just be me, but I keep forgetting where options are. Maybe UI could be a bit more intuitive\! I also wish it came with more IPMs and User Journeys - both for Pro and Enterprise versions. ----- ### "Great product delivered by an awesome team" — 5.0/5 > **Verified Reviewer** | *8 March 2019* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: - Broad range of monitoring tools provided - Control we can have on the product E.g. we can define ourselves powerful user journey scenario - Awesome people behind the product delivering a quality of service I've never seen before. - Value for the price is unbeatable This is the type of monitoring tool you can't ignore and, within the market, I can only gives the highest recommandation for this specific product. > > **Cons**: - Take some time master the navigation between all the options. - The licence management is a bit complex due to the number of monitoring options. > > Our company needed to select a monitoring tool for our web platforms. Having worked with other big providers previously, I took some time looking for a cheaper alternative. To my surprise, not only is this product way cheaper but also way more powerful. We are now in a situation where this product open so much options, if you a bit technical, that we can't internally follow up all the possible use we would like to implement. Internal and external SLA process, test automation included in our release management Finally, you can have a great product but, without great people behind it will be a bad choice. My experience RapidSpike team have always been awesome from the first contact. ----- ### "Piece of mind, value and responsive" — 5.0/5 > **Adele** | *25 January 2019* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The RapidSpike system is one of the most important my team has, helping us to monitor our customer's digital experience, across a number of online interfaces (from various suppliers, website and servers). The sheer breadth of features is astounding for the cost and the piece of mind it provides is priceless. With RapidSpike in place, I can monitor those poor performing services/suppliers, or those servers that go offline too often, and I can even monitor for data breaches and hacking\! There is no other single tool that I'm aware of that can offer this many digital goodies to the same high quality or for the same budget. > > **Cons**: Nothing. Every aspect of it is useful and we utilise all of the features on offer. > > I cannot recommend RapidSpike highly enough. The features are amazing and the team behind the system are amazingly helpful, responsive and extra helpful. They are always willing to help and really like feedback on their product - which is forever evolving\! These suppliers are a joy to work with (and you cannot say that often)\! ----- ### "Value for money" — 5.0/5 > **Tiffany** | *25 January 2019* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: - customisable - strong documentation - relatively simple to use - provides a service essential for monitoring and maintaining websites at an affordable price - responsive customer support - open to ideas on improvements or new features > > **Cons**: - Can be a little daunting for new users - some of the terminology used can be a bit jargonistic > > I am responsible for managing a large number of sites that handle payments and any downtime can be disastrous for our clients. Without Rapidspike, our jobs would be 100% harder and previous attempts to find services swuch as Rapidspike have either been way too costly or far too complicated to set up. Rapidspike balances the two - and manages to be extremely useful and usable for both beginner and expert. Only issue really is that upon first using the service it can take a little time to get used to the interface to find things. But it's such a minor point as overall Rapidspike offers a service that is absolutely critical in managing sites for my clients. ----- ### "Best most full featured uptime monitoring service available on the market" — 5.0/5 > **Kyle** | *15 February 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ticks almost every box possible in terms of features. Allows us to monitor all of our sites within one interface. A quick to respond customer support, with some of the features and changes I've suggested actually being implemented. Wide range of notification abilities > > **Cons**: The interface can be a bit hard to get your head around, but I know RS are making positive changes in the right direction ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/146480/rapidspike?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/146480/rapidspike) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data