---
description: Get information about ARCS price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ARCS Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/10041/market-research/software) > [ARCS](/software/146792/arcs)

# ARCS

Canonical: https://www.capterra.in/software/146792/arcs

> An all in one platform offering Panel Management, Multi Mode Data Collection, Automated Recruiting, incentive management and more.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ARCS?

CPG Companies&#10;Qualitative Researchers and facilities&#10;UX Researchers - User Experience, Consumer Insights, Product Evaluation&#10;Sensory Research &#10;Clinical Researchers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Marketing Systems Group
- **Founded**: 1987

## Commercial Context

- **Starting Price**: $1,199.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Standard Purchase&#10;Enterprise&#10;Subscription
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: France, Germany, Netherlands, United Kingdom, United States

## Features

- Access Controls/Permissions
- Content Management Software (CMS)
- Customizable Templates
- Dashboard Software
- Email Marketing Software
- Engagement Tracking
- Feedback Management
- Member Directory
- Moderation
- Multi-Channel Distribution
- Panel Management
- Question Branching
- Question Library
- Reporting/Analytics
- Scheduling Software
- Skip Logic
- Statistical Analysis Software
- Survey Builder
- Surveys & Feedback
- Third-Party Integrations
- URL Customization

## Integrations (2 total)

- Docusign
- Twilio

## Support Options

- Chat

## Category

- [Market Research Software](https://www.capterra.in/directory/10041/market-research/software)

## Related Categories

- [Market Research Software](https://www.capterra.in/directory/10041/market-research/software)
- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)
- [Community Software](https://www.capterra.in/directory/30800/community/software)
- [Clinical Trial Management Software](https://www.capterra.in/directory/10035/clinical-trial-management/software)
- [Campaign Management Software](https://www.capterra.in/directory/30012/campaign-management/software)

## Alternatives

1. [Survicate](https://www.capterra.in/software/132914/survicate) — 4.6/5 (99 reviews)
2. [CustomerHero](https://www.capterra.in/software/153472/startquestion) — 4.9/5 (175 reviews)
3. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [Alchemer](https://www.capterra.in/software/72549/alchemer) — 4.5/5 (319 reviews)
5. [SurveySparrow](https://www.capterra.in/software/168823/surveysparrow) — 4.4/5 (121 reviews)

## Reviews

### "ARCS does everything I need it to" — 5.0/5

> **Gerold** | *14 March 2018* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: ARCS does everything that I need it to. I use it to recruit subject for clinical trial and this software does it all. I can program the questionnaire and disqualify subjects on any question. I can recruit with a pool or I can do simple data collection. It even helps manage appointments and keep track of payments. I can create lists that drill down to any customized attribute. If I want to find a population with a certain condition or skin type, I can, as long as I have captured that information on the registration questionnaire. Everything is completely able to be customized. If i need something specific that I cannot figure out on my own or with the help of the extensive online resources, I get very quick support from the team. They are friendly and patient and have never let me down.

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### "Professional, State-of-the-art recruiting software that has helped our company Grow and save money\!" — 5.0/5

> **Barrie** | *13 March 2018* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: since using this software, we have recruited studies faster, on time to deadline and continue to expand our capabilities by providing our clients with uptodate and real life information on recruiting\!
> 
> we saved on recruiting time and on costs. we were able to fill our clinical studies in half the time and keep up to date records for all the volunteers that are currently registered. It is easy to use for both staff and subjects.

-----

### "few words about ARCS" — 5.0/5

> **aleko** | *9 May 2020* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: the product come fully customized for you to use, very easy to use.
> 
> **Cons**: whilst it is developed especially for your company some things may still need improvements but i must admit they have very strong team and their response to problems is lifesaving some times.

-----

### "ArcMap" — 5.0/5

> **Olivia** | *2 January 2021* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: The versatility and accuracy. As an environmentalist, it’s nice to be able to create my own maps
> 
> **Cons**: It was very difficult to install properly on a Mac

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### "Great technical support team and easy to program" — 5.0/5

> **Joel** | *30 April 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: Programming studies in the system is fast and easy. The ability to add unavailability in batches has been a great tool for us because we usually have multiple sites. Recently they've added mobile scheduling into the system and that will be a great tool for us in the future.
> 
> **Cons**: The system has been customized for our company so our experience is, I believe, different from other users. Issues that we've had with the system seem to stem from those customizations. However, the team at MSG has been very helpful with anything that comes up.

## Links

- [View on Capterra](https://www.capterra.in/software/146792/arcs)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/146792/arcs> |
| de-AT | <https://www.capterra.at/software/146792/arcs> |
| de-CH | <https://www.capterra.ch/software/146792/arcs> |
| en | <https://www.capterra.com/p/229371/ARCS/> |
| en-AE | <https://www.capterra.ae/software/146792/arcs> |
| en-AU | <https://www.capterra.com.au/software/146792/arcs> |
| en-CA | <https://www.capterra.ca/software/146792/arcs> |
| en-GB | <https://www.capterra.co.uk/software/146792/arcs> |
| en-IE | <https://www.capterra.ie/software/146792/arcs> |
| en-IL | <https://www.capterra.co.il/software/146792/arcs> |
| en-IN | <https://www.capterra.in/software/146792/arcs> |
| en-NZ | <https://www.capterra.co.nz/software/146792/arcs> |
| en-SG | <https://www.capterra.com.sg/software/146792/arcs> |
| en-ZA | <https://www.capterra.co.za/software/146792/arcs> |
| fr | <https://www.capterra.fr/software/146792/arcs> |
| fr-BE | <https://fr.capterra.be/software/146792/arcs> |
| fr-CA | <https://fr.capterra.ca/software/146792/arcs> |
| fr-LU | <https://www.capterra.lu/software/146792/arcs> |
| nl | <https://www.capterra.nl/software/146792/arcs> |
| nl-BE | <https://www.capterra.be/software/146792/arcs> |

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