15 years of helping Indian businesses
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What Is EmailOctopus?

EmailOctopus is the low-cost email marketing platform providing the essential features businesses and individual creators need to grow their mailing list and engage their audience. The easy-to-use email editor makes it possible to build both HTML-rich and simple plain text emails. While the automation and segmentation tools enable users to set up time-based autoresponders and drip campaigns, and deliver tailored messages to specific groups of subscribers.

Who Uses EmailOctopus?

Trusted by over 75,000 organisations and businesses to send over 34.5 billion emails.

EmailOctopus Software - Drag and drop email editor with library of templates
EmailOctopus Software - Real-time campaign reports
EmailOctopus Software - Pop-up form and landing page builder
EmailOctopus Software - Time-based automated email sequences
EmailOctopus Software - List segmentation with custom fields and campaign activity

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EmailOctopus Reviews for Indian Users

Average score

Overall
4.7
Ease of Use
4.7
Customer Service Software
4.8
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
16%
3
3%
1
1%
Andre
Andre
Founder in US
Verified LinkedIn User
Music, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Email Octopus is Worth It

5.0 10 months ago

Comments: Overall, my experience with Email Octopus has been great. I’m able to easily send emails and build my list.

Pros:

I have only been using an email newsletter for 6 months, so I’m new to email marketing. Email Octopus has a straightforward list management tool that I find easy to use. I like that my dashboard gives me my recent campaign stats. For someone like myself who is just starting to build a list, the price is great and the functionality is simple and easy to understand and execute.

Cons:

Now that I’m 6 months in with Email Octopus, I wish they had some deeper engagement tracking per subscriber - i.e. location, time of open. Some deeper engagement tracking would help in understanding how, when, and where subscribers are interacting with the campaign.

Paul
Editor in Ecuador
Internet, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

EmailOctopus is my new go to EMS

5.0 4 weeks ago New

Comments: Everything from onboarding and list impor to automations and building my first campaigns has been a breeze. I had a few questions initially, but the team got back to me right away. I started out on Mailerlite and was in the +40% open rate. Then MailChimp dropped that to +30% open rate because my emails were going to spam due to their generic spammy click tracking links getting flagged by Gmail. After switching to EmailOctopus, my open rate has returned to +40% and my deliverability issues are over.

Pros:

EmailOctopus has incredible customer service, which was extremely important to me when choosing a new EMS. Their live chat is extremely responsive, and you're talking with folks who can actually help you, as opposed to outsourced help who are reading from a FAQ document.

Cons:

Their editor could be improved a bit. Sometimes it jumps around if I paste a large HTML section, for example. The editor in general could just be a little more fluid, but it gets the job done.

Billie
Marketing coordinator in Australia
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

Affordable email platform

3.0 2 months ago New

Comments: It’s affordable and a great start however for the price however it is a bit laggy

Pros:

It’s and affordable email platform great for beginners

Cons:

It is laggy and buggy could be improved for performance

Mandy
Education Programme Co-ordinator in UK
Religious Institutions, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

EmailOctopus is great!

5.0 3 months ago

Pros:

Easy to set up - great & timely help from the EmailOctopus team when needed They give discounts for charities

Cons:

One thing - It would be useful to be able to delete certain dates in Recurring Events without having to delete each event individually. There's nothing else I can think of!

Bikas
Bikas
Assistant Marketing Manager in Nepal
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

A Fantastic Email Tool | Good Value for Money for starting Email Marketing

4.0 10 months ago

Comments: The support team was fantastic, I didn't expect such prompt response of my tickets. They're very understanding and put great efforts to make it work for you.

Pros:

Its pretty easy to use and makes campaign & list management very easy. The integration with wordpress is great as well. The tracking & analytics are fantastic so far showing detailed engagement for each recepient of our emails.

Cons:

More templates could be added and made better, the forms could have a bit more customization to them both visually and condition wise.