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What Is monday.com?

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.
Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace.
The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools.
More than 100,000 companies around the world rely on monday.com.

Who Uses monday.com?

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

monday.com Software - 1
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monday.com Reviews for Indian Users

Average score

Overall
4.6
Ease of Use
4.5
Customer Service Software
4.5
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Gulam
Gulam
Senior Software Engineer in India
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience with Monday.com

5.0 last month New

Comments: My overall experience with monday.com has been positive. Its visual clarity, flexibility, and intuitive interface have made project management efficient. However, the pricing could be a concern for smaller teams.

Pros:

I liked the visual clarity, flexibility, and intuitive interface of monday.com. It made project planning and tracking progress straightforward and efficient.

Cons:

The pricing might be high for smaller teams, and some advanced features require higher-priced plans.

Mary
Co-Founder and LXD in US
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A One Stop Solution

5.0 2 months ago New

Comments: Overall, my experience has been very positive and I've suggested Monday.com to clients.

Pros:

I've tried several other tools for project management and found that Monday.com was the easiest for me to set up and use. I like the ability to easily invite guests to specific boards and the built-in commenting feature for files and projects is very helpful. I also like the variety of templates/boards that are available which makes customizing so much easier.

Cons:

The initial set-up was a bit overwhelming but after watching the tutorials and becoming clear on what we needed to do as an organization, things got better. We still aren't using Monday.com to full capacity.

Verified Reviewer
Verified LinkedIn User
Construction software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Constant Technical Issues, Non-inclusive of Small Businesses

1.0 3 weeks ago New

Comments: One of the worst experiences i've ever had with, what should be, a task management app. In reality, it is an app that you will waste hundreds of hours dealing with customer service on.

Pros:

The Monday platform, if it ever worked correctly, would be perfect for those just entering project management, or those with limited automation background. It is a simplified and easy-to-use platform.

Cons:

Monday refuses to offer a package, at comparable prices to their competitors. For one, they do not offer packages for teams less of 5 people. They advertise that they do, but you will not have any Gantt Chart or Project Management features for the free version. In addition, I have only been with Monday for one month. My second free trial ended today (was able to get an extension) and throughout the month, there have been multiple website shut-downs. The first was two weeks in and it took 6 days for me to be able to access my account information. In the meantime, I tested their competitors but didn't find any to be as easy to use. Today, I went to pay (reluctantly) for a five person package and establish my account and their website totally crashed again. There is no way to contact customer service and their website status page says the problem is resolved, yet I am unable to even log in. Given the multiple technical issues within one month of using their service, I would advice against using this platform as a business. This has been majorly disruptive to the work flow and tasks are being missed due to being unable to view any of our dashboards. Additionally, when searching online for reviews of Monday.com, you are unable to find any unless they are listed on their website, all showing positive and gleaming reviews, of course. When you go to Reddit, Facebook, etc. you find true reviews of people trying to spread the word that their platform consistently crashes. BEWARE.

Kimberly
office manager in US
Civil Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Managing Projects for business

5.0 4 months ago

Comments: Easy to set up and use. User friendly, ability to create multiple boards and invite guests as need basis

Pros:

Ability to create different boards and tag multiple users

Cons:

So many features, we are probably not using them all to its full capacity. Would like an easy way to get staff to use it more

Jolene
Senior Manager of HR and Operations in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Tracked Goals, Projects, Timelines and more

5.0 4 weeks ago New

Comments: I loved it. I'd use it again in a heart beat

Pros:

It's intuitive, easy to use and pretty simple to set up. I like that I can track in a variety of ways, but it's also not complicated to figure out how to set up a project. I tracked daily tasks, one-time projects, event planning, and much more.

Cons:

They do not offer HIPAA compliance for us, so we had to be careful what we included on the project if there was a reference to something confidential. Staff were also able to see everyone else's board, so security settings were not robust as other products we used.

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