---
description: Get information about eCase price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eCase Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Long Term Care Software](/directory/30109/long-term-care/software) > [eCase](/software/148276/ecase)

# eCase

Canonical: https://www.capterra.in/software/148276/ecase

> eCase is a cloud-based system that helps care providers manage residents, maintain client records, receive alerts and more.
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Features**.

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## Overview

### Who Uses eCase?

eCase caters to aged care, disability care, home care and retirement living providers of all sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 2.0/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Health Metrics

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact vendor for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Support Options

- 24/7 (Live rep)

## Category

- [Long Term Care Software](https://www.capterra.in/directory/30109/long-term-care/software)

## Alternatives

1. [CareSynchrony](https://www.capterra.in/software/213056/caresynchrony) — 5.0/5 (3 reviews)
2. [IntelliLogix](https://www.capterra.in/software/136246/intellilogix) — 4.0/5 (1 reviews)
3. [Caribou Community Living Care Suite](https://www.capterra.in/software/151622/caribou-community-living-care) — 1.0/5 (1 reviews)
4. [CareTeam](https://www.capterra.in/software/181316/careteam) — 3.5/5 (2 reviews)

## Reviews

### "A fully functional care management system" — 5.0/5

> **Alex** | *6 January 2019* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: eCase can cover literally everything to do with the management of social care delivery from care plans to property maintenance.
> 
> **Cons**: The level of function this system has is overwhelming. Because it can cover absolutely everything it isn't the simplest system to use. But in all honesty care delivery at scale is a fairly complex set of interwoven tasks, so its unsurprising.

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### "Functionality at a high cost" — 2.0/5

> **Sharon** | *10 December 2021* | Individual & Family Services | Recommendation rating: 1.0/10
> 
> **Pros**: System allows Billing and Time Management as well as scheduling of services
> 
> **Cons**: Every single task is excessively time consuming.  There are MANY steps in the most minor of tasks making rostering a nightmare. Nudging jobs for the day down 30 minutes to squeeze in another service at a particular time can take an hour.  Every time change requires a reallocation of service.  This is not scheduler friendly at ALL.  very very simple tasks become very difficult.  My organisation is losing staff over this system because one cannot work with the constant unnecessary repetition and frustration.
> 
> This system is costing a fortune in lost scheduler hours

## Links

- [View on Capterra](https://www.capterra.in/software/148276/ecase)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/148276/ecase> |
| de-AT | <https://www.capterra.at/software/148276/ecase> |
| de-CH | <https://www.capterra.ch/software/148276/ecase> |
| en | <https://www.capterra.com/p/148276/eCase/> |
| en-AE | <https://www.capterra.ae/software/148276/ecase> |
| en-AU | <https://www.capterra.com.au/software/148276/ecase> |
| en-CA | <https://www.capterra.ca/software/148276/ecase> |
| en-GB | <https://www.capterra.co.uk/software/148276/ecase> |
| en-IE | <https://www.capterra.ie/software/148276/ecase> |
| en-IL | <https://www.capterra.co.il/software/148276/ecase> |
| en-IN | <https://www.capterra.in/software/148276/ecase> |
| en-NZ | <https://www.capterra.co.nz/software/148276/ecase> |
| en-SG | <https://www.capterra.com.sg/software/148276/ecase> |
| en-ZA | <https://www.capterra.co.za/software/148276/ecase> |
| fr | <https://www.capterra.fr/software/148276/ecase> |
| fr-BE | <https://fr.capterra.be/software/148276/ecase> |
| fr-CA | <https://fr.capterra.ca/software/148276/ecase> |
| fr-LU | <https://www.capterra.lu/software/148276/ecase> |

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