---
description: Get information about Elastic Email price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Elastic Email Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Email Marketing Tool](/directory/30013/email-marketing/software) > [Elastic Email](/software/148326/elastic-email)

# Elastic Email

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> A modern email marketing and delivery platform for small businesses to manage emails, as well as team and customer communication.
> 
> Verdict: Rated **3.9/5** by 76 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Elastic Email?

Elastic Email is mainly used by small businesses, marketing teams, content creators, tech companies, developers, agencies, and educational institutions across various industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 76 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 3.6/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Elastic Email
- **Founded**: 2010

## Commercial Context

- **Starting Price**: $29.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Elastic Email offers a flexible pricing model tailored for marketers, content creators, developers, and growing businesses. There’s a Free plan included with three core paid plans: Email API, Email Marketing, and Inbox.&#10;&#10;The Email Marketing product contains two plans: Starter, which starts at $29, and Pro, which starts at $49 - both for 2,500 contacts. It includes features such as advanced email automation, powerful segmentation, A/B campaign testing, analytics, landing pages, signup forms, and 24/7 live chat or email support.&#10;&#10;The Email API product also has two plans: Starter, which starts at $19, and Pro, which starts at $49 - both for 50,000 emails. It is designed to send transactional or marketing emails via SMTP or the API. This product provides access to a full-featured email API, delivery management tools, and optional paid support and private IP for higher-volume use.&#10;&#10;The Inbox plan is designed for growing businesses to help them integrate internal team communication with external customer support. It starts at $9 per seat.&#10;&#10;User reviews highlight Elastic Email’s affordability and wide range of features. The API plan is especially popular among developers for its low cost and scalability.&#10;&#10;Overall, Elastic Email offers a wide range of options for businesses of all sizes, from basic email sending to comprehensive content and marketing solutions.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, German, Indonesian, Italian, Polish, Portuguese, Spanish, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- A/B Testing
- Alerts/Notifications
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Click Tracking
- Contact Management Software
- Customer Segmentation
- Customizable Fields
- Drip Campaigns
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Generation Software
- Lead Segmentation
- Marketing Automation Software
- Mobile Optimization
- Real-Time Notifications
- Reporting/Analytics
- Segmentation
- Subscriber Management
- Team Management Software
- Template Management
- Third-Party Integrations
- WYSIWYG Editor
- Workflow Management Software

## Integrations (51 total)

- 17hats
- AcyMailing
- Adalo
- ApiX-Drive
- Calendly
- Capsule
- Circle
- ClickUp
- Clio
- Cloudways
- Copper
- Digioh
- Drupal
- EasySendy Pro
- Firmao CRM

... and 36 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Email Management Software](https://www.capterra.in/directory/30553/email-management/software)
- [Lead Management Software](https://www.capterra.in/directory/30017/lead-management/software)
- [Email Tracking Software](https://www.capterra.in/directory/31325/email-tracking/software)
- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)

## Alternatives

1. [Gmail](https://www.capterra.in/software/202338/gmail) — 4.8/5 (13391 reviews)
2. [Brevo](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3439 reviews)
3. [Mailchimp](https://www.capterra.in/software/110228/mailchimp) — 4.5/5 (17598 reviews)
4. [MailerLite](https://www.capterra.in/software/136603/mailerlite) — 4.7/5 (2259 reviews)
5. [Constant Contact](https://www.capterra.in/software/31898/constant-contact) — 4.3/5 (2922 reviews)

## Reviews

### "Must use for Email and Promotion Marketing Purpose" — 5.0/5

> **Vinod** | *25 October 2025* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: This tool is Easy of Use and have been using since long time for Sending Marketing emails and promotion emails.

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### "Pretty cool mailbox" — 5.0/5

> **Pankaj** | *21 May 2024* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: Elastic Email really enhances our experience in email management.
> 
> **Cons**: I do not have any complaints while checking emails on it.

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### "I am here to stay" — 5.0/5

> **Jacob** | *17 September 2025* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Once I got through the learning curve, it all made allot of sense. I like how the dashboard gives me everything I need immediately, it updates in seconds. I also like the level of detail that is available. I am an analyst and its clear that I can go down to the individual data level.
> 
> **Cons**: I am not sure why some emails are not being sent. I imagine that there are issues with the email structure, but if they are not bounces then I cannot figure out why If i send 100 emails only 80 will be sent.
> 
> Great, I am here to stay. The serive is good, the interface works well and the price is very competitive

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### "Reliable Solution for Transactional Emails at Scale" — 5.0/5

> **Maizer** | *16 September 2025* | Market Research Software | Recommendation rating: 10.0/10
> 
> **Pros**: I mostly use Elastic Email for transactional emails in all my applications, such as sending welcome messages, reminders, warnings, automated invoices, and announcements. What I like most is its reliability and high deliverability rate, ensuring that important emails always reach users on time. The API is straightforward, well documented, and integrates easily with different platforms.
> 
> **Cons**: One of the downsides is the lack of more in-depth dashboards and analytics for transactional email monitoring. The existing interface feels more geared towards marketing campaigns, so it can be harder to get detailed insights about deliverability, engagement, or performance of transactional messages.
> 
> Overall, Elastic Email has been a very reliable solution for sending transactional emails across my different applications. Once configured, it runs smoothly in the background, handling everything from invoices to reminders without issues. It provides excellent value for money and gives me peace of mind that critical emails are delivered quickly and consistently.

-----

### "Great starting choice if utilizing RSS feed option" — 4.0/5

> **Kelly** | *6 November 2025* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: The price compared to how many emails I can send to my audience\! Super important since we send out a daily newsletter. I also appreciate that with our RSS feed the whole thing is displayed when the email is opened - no need to "open in browser to see all".
> 
> **Cons**: I wish there were more customization options for the RSS feed display. Also, wish each email sent using the schedule campaign with "send every x" option showed in reports as separate emails rather than cumulative opens/clicks.
> 
> Easy to use and fairly priced. Glad I found Elastic Email for our startup business needs. Definitely worth considering.

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## Links

- [View on Capterra](https://www.capterra.in/software/148326/elastic-email)

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