--- description: Get information about VoApps price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoApps Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [VoApps](/software/148795/voapps) # VoApps Canonical: https://www.capterra.in/software/148795/voapps Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/148795/voapps?page=2) > DirectDrop Voicemail is a mobile voicemail messaging software that enables businesses to reach more mobile users. > > Verdict: Rated **4.9/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VoApps? Call center management solution that enables businesses of all sizes, especially in the financial sector, to reach mobile contacts so they call in to the call center for resolution. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 13 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VoApps - **Founded**: 2012 ## Commercial Context - **Starting Price**: $500.00 - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Reporting/Analytics ## Support Options - Chat ## Category - [Call Center Software](https://www.capterra.in/directory/30007/call-center/software) ## Alternatives 1. [CXM](https://www.capterra.in/software/140678/cxm-recording-and-quality-monitoring) — 4.4/5 (5 reviews) 2. [Mida Attendant Console Pro](https://www.capterra.in/software/1012780/mida-attendant-console-pro) — 4.0/5 (2 reviews) 3. [TASKE Contact](https://www.capterra.in/software/27968/taske-contact) — 3.7/5 (3 reviews) 4. [CallScripter Synergy](https://www.capterra.in/software/155475/callscripter) — 5.0/5 (1 reviews) 5. [GoAutoDial](https://www.capterra.in/software/162017/goautodial) — 3.7/5 (3 reviews) ## Reviews ### "Raving Fan" — 5.0/5 > **Matt** | *14 December 2016* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Compliance and ROI > > **Cons**: It can't detect the consumers who want to pay their bills, if it could do that I could reduce my labor costs and just hire cashiers instead of collectors. > > I started over three years ago using VoApps after learning of this technology at a conference of the Florida Collectors Association. Our industry, especially in Florida, is flooded with needless litigation and TCPA was the new cash cow. VoApps helped us reach consumers with cell phones in a compliant manner when many were just scrubbing for cells and avoiding calling them or calling them from phone systems not connected to a dialer. Their R\&D and enhancements along the way have only created a raving fan. In a day and age when many are abandoning landlines, VOAPSS is a great tool. Their customer service is phenomenal and they are always responsive to our requests. Even if you have express permission to call a cell phone on an automated dialer, you can't always guarantee that cell number hasn't been reassigned or permission revoked. VoApps is a fantastic workaround. ----- ### "maximum growth for minimal money" — 5.0/5 > **David** | *13 January 2017* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: COMPLIANCE with TCPA > > **Cons**: that my competitors can use it > > Once Voapps was in production we realized that we had a big problem on our hands. We where lacking enough agents and phone lines to handle the enormous amount of inbound calls being received. during the DirectDrop campaigns. It is a good problem to have in the Collections industry and one that has been fixed with VoApps new pacing appliance. the low stars for Ease of use is only due to the programming that "may" be needed to send files and accepts results. Once tested and Set up ... it is a breeze. ----- ### "VoApps" — 4.0/5 > **Hunter** | *6 August 2018* | Financial Services Software | Recommendation rating: 7.0/10 > > **Pros**: This product allows us to deliver voicemail messages to cellular phones without calling. This saves time, money, and liability under TCPA. > > **Cons**: Files need to be built and uploaded into VoApps and reports must be downloaded and processed. This is clunky and time consuming. There is no customer service phone. There is only a chat feature. Sometimes it takes a long time to upload campaigns if there are a lot of other users also uploading. > > We find that consumers are less reluctant to speak to us, when they are able to call at their own convenience, rather than being caught off-guard by a dialer call. ----- ### "Get Ready for your inbound lines to Light UP\!\!\!" — 5.0/5 > **David** | *4 February 2016* > > After the data transferring programming was completed we where off to the races. I was astonished at how many inbound lines where lit up\!\! So much so that we have to change out inbound hunt groups to accommodate for the increased traffic. With VoApps dropping messages we have be able to increase our cell phone our list penetration and footprint for a minimal increase to cost. VoApps has allows for calling Automation to be returned Cell phone numbers. PROS: Quicker Liquidation of Placement Easy campaign set up Very low Cost when compared to hiring additional employees Immediate results of inbound calls Agents are overwhelmed with inbound calls CONS: no comparable products no way to pace campaign speed of delivery rate Need More Business Reporting is lacking Agent are overwhelmed with inbound calls ----- ### "Great Product and Great Service" — 5.0/5 > **B.** | *15 July 2016* | Recommendation rating: 10.0/10 > > **Pros**: Absolutely the best and most efficient way to reach consumers with cell phones. Custom or canned voicemail messages are left on the cell telco server without the consumer's phone ever ringing so the TCPA is a non-issue. > > The VoApps team is fantastic. They have a great onboarding process and work hard to ensure the user gets what the user needs in order to get rolling. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/148795/voapps?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/148795/voapps) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data