--- description: Get information about Kangaroo price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.in/software/149363/kangaroo-rewards Page: 1 / 11\ Next: [Next page](https://www.capterra.in/software/149363/kangaroo-rewards?page=2) > All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo. > > Verdict: Rated **4.9/5** by 254 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kangaroo? Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick \& mortar, omnichannel businesses, multi-location, and enterprise businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 254 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: $79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua & Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Awards Management - CRM Software - Campaign Management Software - Campaign Planning - Campaign Scheduling - Contact Management Software - Contest Management - Conversion Tracking - Customer Activity Tracking - Customer Database - Customer Experience Management - Customizable Templates - Dashboard Software - Data Visualization Software - Email Management Software - Engagement Tracking - Feedback Management - For Small Businesses - Incentive Management - Loyalty Cards - Loyalty Program - Mass Texting - Membership Management Software - Mobile Access - Mobile Coupons - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Marketing - Multi-Language - NPS Survey Structure - Negative Feedback Management - Performance Metrics - Promotions Management - ROI Tracking - Referral Tracking - Reporting & Statistics - Reporting/Analytics - Rewards Management - Scheduled Messaging - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis Software - Third-Party Integrations - Visual Analytics ... and 6 more features ## Integrations (14 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Mailchimp - Pepperi - Shopify - WooCommerce - eCommerce Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software) - [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software) - [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software) - [Gamification Software](https://www.capterra.in/directory/30911/gamification/software) - [Customer Reference Management Software](https://www.capterra.in/directory/30679/customer-reference-management/software) ## Alternatives 1. [Smile.io](https://www.capterra.in/software/169446/smile-io) — 4.9/5 (67 reviews) 2. [Referrizer](https://www.capterra.in/software/144990/referral-marketing-automation) — 4.8/5 (197 reviews) 3. [Tremendous](https://www.capterra.in/software/197141/tremendous-rewards) — 4.8/5 (501 reviews) 4. [Tango](https://www.capterra.in/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (528 reviews) 5. [Trustpilot](https://www.capterra.in/software/169618/trustpilot) — 4.5/5 (1205 reviews) ## Reviews ### "Customer Experience" — 5.0/5 > **Kavita** | *21 March 2025* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Kangaroo connects online and offline sales channels at a shared dashboard to manage and run a loyalty program more conveniently. > > **Cons**: The White Label App lacks customization options. It would be great if it could be designed to meet specific business requirements and align with the brand's theme. > > Our overall experience was great. Our \[sensitive content hidden\] has been consistently helpful, providing full support and making sure the integration between Kangaroo and our sales channels (Shopify and ERP) went smoothly. He has been very supportive and attentive throughout the entire process. We really appreciate his hard work and dedication. ----- ### "Easy-to-Use Loyalty Platform with Great Features" — 5.0/5 > **Michel** | *30 June 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Kangaroo is easy to use, offers powerful loyalty and rewards features, and provides excellent value for the price. The customer support is responsive, and the platform helps improve customer engagement and retention. > > **Cons**: Some advanced features require time to learn, and customization options could be more flexible. Occasionally, the reporting tools can be improved to provide more detailed insights. ----- ### "Excellent Loyalty Program for Shopify" — 5.0/5 > **Verified Reviewer** | *2 July 2026* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: Kangaroo has been a great loyalty app for our Shopify store. It's easy to set up, looks professional, and gives customers a good reason to come back and shop again. The points system and rewards are simple to manage, and the integration works smoothly. The support team is also responsive and helpful whenever we need assistance. Highly recommended for any store looking to improve customer retention and repeat purchases. > > **Cons**: Nothing major. The app works well overall. I would just appreciate more customization options and a few more advanced features in future updates. ----- ### "Blue Bay Lifestyle Co. x Kangaroo" — 5.0/5 > **Donna** | *5 September 2025* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to understand and use. It integrates with our system easily and the process is intuitive through our POS. > > **Cons**: Overall it works pretty well for what we need, but we do wish the Basic Plan came with a few more features. Additionally, sometimes, when logging into our account through Kangaroo, we have to wait for a second, reload the site, and log in again for it to pull up. This is just a small inconvenience though. > > Overall the experience has been great. It does 99% of the things we wanted it to do, and the other 1% is just quality of life things. Alex M. has been very helpful in fixing what few issues we've had\! ----- ### "So far so good, excited to use it more" — 5.0/5 > **Jenny** | *5 November 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: We just started using Kangaroo and I love that it automatically applies points to customers accounts and does not rely on our sales people to manually enter them. This eliminates a lot of user error on our end. The ability to target customers via text also seems very comprehensive and I'm looking forward to exploring that. The set up has been very easy and our rep \[sensitive content hidden\] has been extremely knowledgeable and helpful. > > **Cons**: I do think the cost to send texts is high, it really adds up if you have a large customer database, and it has the potential to get out of hand when you set up automated text campaigns. > > We are new to the system, but so far I am happy with it. I'm looking forward to using more of the features to see what drives sales best for us. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.in/software/149363/kangaroo-rewards?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/149363/kangaroo-rewards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data