---
description: Get information about TrialKit price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: TrialKit Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/10035/clinical-trial-management/software) > [TrialKit](/software/149821/clinical-studio)

# TrialKit

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> Unified eClinical platform to design, manage, and analyze trials with embedded AI—accessible via web and native mobile apps.
> 
> Verdict: Rated **4.5/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TrialKit?

TrialKit is ideal for CROs and sponsors seeking a compliant, comprehensive, and mobile-friendly platform to collect and manage clinical data, specifically for virtual/remote trials.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 35 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Crucial Data Solutions
- **Location**: Reno, US
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Please contact Crucial Data Solutions to learn more about subscription options for TrialKit.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Dutch, English, French, German, Greek, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United States

## Features

- 21 CFR Part 11 Compliance
- Audit Trail
- Compliance Management
- Data Import/Export
- Distributed Capture
- Document Classification
- Document Imaging
- Document Management Software
- EMR/EHR
- Electronic Data Capture Software
- Financial Management Software
- Forms Management
- HIPAA Compliant
- Inventory Management Software
- Patient Management Software
- Patient Monitoring
- Patient Recruiting
- Remote Data Capture
- Reporting/Analytics
- Scheduling Software
- Third-Party Integrations
- Trial Design
- Workflow Management Software

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support

## Category

- [Clinical Trial Management Software](https://www.capterra.in/directory/10035/clinical-trial-management/software)

## Related Categories

- [Clinical Trial Management Software](https://www.capterra.in/directory/10035/clinical-trial-management/software)
- [Electronic Data Capture Software](https://www.capterra.in/directory/30551/electronic-data-capture/software)

## Alternatives

1. [Castor EDC](https://www.capterra.in/software/143532/castor-edc) — 4.7/5 (204 reviews)
2. [Viedoc](https://www.capterra.in/software/160680/viedoc) — 4.4/5 (95 reviews)
3. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2889 reviews)
4. [Greenlight Guru Clinical](https://www.capterra.in/software/152998/smart-trial) — 4.4/5 (72 reviews)
5. [ShareCRF](https://www.capterra.in/software/1031214/sharecrf) — 4.8/5 (44 reviews)

## Reviews

### "No SLA, Accountability: Rolling out Validated Features that are not FDA Compliant" — 1.0/5

> **Grace** | *21 July 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Really disappointing software and software support. Sometimes we wait more than a week for a response and when FDA trial participants are not able to save their responses we lose 12-14 in a week at a time and do not recoup those costs.
> 
> **Cons**: No accountability, very buggy software, not accountable for mobile-views of their surveying tools, audio fails during sessions, heavy push for additional mobile app development and delay after delay in fixes.&#10;&#10;Very costly, not knowing what features are validated for trials, allowing us to believe that certain features like mobile-view are validated--however, this was not true and more than 50% trial participant failures in this mode requiring us early on to purchase additional development for a mobile app separately because the mobile view was not actually validated. This was not communicated from the get-go and the trial delays and costs are unbelievable.&#10;&#10;There are trial costs and damages in the millions in working with Trial Kit and Fuel. No accountability and dangerous practices that should raise issues with any accreditations.
> 
> Shockingly poor, oversold, and once you're using, you cannot switch out during the trial. Misled by former reviews that were suspiciously high for a very buggy, unreliable product with poor service to boot.

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### "Medical Device Start-up Experience with TrialKit" — 5.0/5

> **Mindy** | *16 December 2024* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: The team at Crucial Data Solutions had great customer service. They were promptly and consistently available to provide direct support during our build and throughout the study.
> 
> **Cons**: I used TrialKit before TrialKit AI became available. At the time, some of the reporting functionality was cumbersome, making it more difficult to capture key performance metrics for our trial. I look forward to trying the AI tools as we plan for our next study.
> 
> Wonderful\! I would gladly recommend it to colleagues.

-----

### "Powerful and User-Friendly Platform for Clinical Data Collection" — 5.0/5

> **Mailen** | *23 May 2026* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about TrialKit was its flexibility for data collection and form creation. The platform allows users to create customizable surveys and electronic forms with a good variety of field options and logic settings. The interface is organized and helps simplify clinical study management. I also appreciated the mobile access capabilities, which make collecting and reviewing data more convenient in different environments.&#10;&#10;The customer support team has been responsive and helpful whenever assistance was needed. In terms of value for money, the software provides strong functionality for research teams that need secure and reliable data management tools.
> 
> **Cons**: One downside is that there can be a learning curve for new users, especially when building more advanced forms or configuring complex workflows. Occasionally there are minor bugs or slow loading times, particularly after updates or when handling large amounts of data. Some customization features could also be more intuitive.
> 
> My overall experience with TrialKit has been very positive. The platform is well-designed for managing clinical research data and creating surveys and forms efficiently. It offers many advanced tools while still being relatively easy to navigate once you become familiar with the system

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### "Rapid Turnaround Time and Phenomenal Customer Service" — 5.0/5

> **Margaret** | *25 June 2021* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: It's not required that you hire a programmer to design and implement eCRFs with this system.  The training and customer service team is so incredibly helpful.  I was able to turn around an entire study's EDC setup within 3 weeks of getting contracts signed.
> 
> **Cons**: Each time I've identified a pain point or a feature that I would like or wanted to work better, it was updated in the next release.  I don't currently have any unmet needs.

-----

### "TrialKit - Leadership that is transforming the biotechnology industry" — 5.0/5

> **Stephen** | *5 February 2022* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: Answered in previous section with regards to system performance
> 
> **Cons**: The only improvement I would recommend is the add the capability to schedule jobs to automatically generate reports and send them to a sFTP.
> 
> Wonderful\!  I know that sounds short, but it really has been a system that I have grown to appreciate and enjoy working within.  The tech support and staff at TrialKIt are also a primary reason for my choice to go with TrialKit.   Working with TrialKit allows the versatility to have a solution for my clients where I can contour the system to meet their needs.

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## Links

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