---
description: Get information about Eckoh price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Eckoh Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Workflow Management System](/directory/30091/workflow-management/software) > [Eckoh](/software/150661/omni-channel-customer-engagement)

# Eckoh

Canonical: https://www.capterra.in/software/150661/omni-channel-customer-engagement

> Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media, and Workflow.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Customer Support Software**.

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## Overview

### Who Uses Eckoh?

Any business in the UK or the EU that communicates with its customers via email - especially with more than one address or contact form

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Eckoh

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Eckoh for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software)

## Related Categories

- [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software)
- [Email Management Software](https://www.capterra.in/directory/30553/email-management/software)

## Alternatives

1. [Mailchimp](https://www.capterra.in/software/110228/mailchimp) — 4.5/5 (17572 reviews)
2. [Constant Contact](https://www.capterra.in/software/31898/constant-contact) — 4.3/5 (2913 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Klaviyo](https://www.capterra.in/software/156699/klaviyo) — 4.6/5 (524 reviews)
5. [Hiver](https://www.capterra.in/software/142975/hiver) — 4.7/5 (146 reviews)

## Reviews

### "Engagor - Smooth transition of all our accounts across to Engagor when we switched over." — 4.0/5

> **Carl** | *11 May 2016*
> 
> Pros;
- Hands on assistance from Ross when we switched across
- Full training provided
- Custom Smart Folders
- Fantastic levels of insight and Performance

Cons;
- Filtering aspect is overly complicated and doesn't always present the results we are looking for.

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### "K2C's Social Media monitoring and engagement tool" — 4.0/5

> **Jennifer** | *20 May 2016*
> 
> On the whole the Social Media monitoring and engagement tool is really good.  It is very easy to use and navigate.  The live chat function is great for support and the customer service we receive from K2C is excellent.

## Links

- [View on Capterra](https://www.capterra.in/software/150661/omni-channel-customer-engagement)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/150574/Omni-Channel-Customer-Engagement/> |
| en-AE | <https://www.capterra.ae/software/150661/omni-channel-customer-engagement> |
| en-AU | <https://www.capterra.com.au/software/150661/omni-channel-customer-engagement> |
| en-CA | <https://www.capterra.ca/software/150661/omni-channel-customer-engagement> |
| en-GB | <https://www.capterra.co.uk/software/150661/omni-channel-customer-engagement> |
| en-IE | <https://www.capterra.ie/software/150661/omni-channel-customer-engagement> |
| en-IL | <https://www.capterra.co.il/software/150661/omni-channel-customer-engagement> |
| en-IN | <https://www.capterra.in/software/150661/omni-channel-customer-engagement> |
| en-NZ | <https://www.capterra.co.nz/software/150661/omni-channel-customer-engagement> |
| en-SG | <https://www.capterra.com.sg/software/150661/omni-channel-customer-engagement> |
| en-ZA | <https://www.capterra.co.za/software/150661/omni-channel-customer-engagement> |

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