--- description: Get information about Slaask price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slaask Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Conversational Marketing Platform](/directory/31562/conversational-marketing-platform/software) > [Slaask](/software/151616/slaask) # Slaask Canonical: https://www.capterra.in/software/151616/slaask > Your customer service app for Slack to bring all your team communication together in one place. > > Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slaask? Slaask is for forward-thinking all types of businesses who believe in the "all your tools in one place" Slack vision. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 2 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Slaask - **Founded**: 2015 ## Commercial Context - **Starting Price**: $29.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: (All Slaask pricing plans include unlimited team members. You can get 5% off for bi-annual payment and 10% off for annual payment)   - $0 for up to 5 live conversations per month. - $29 for up to 30 live conversations per month. - $49 for up to 60 live conversations per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Audience Targeting - Lead Distribution - Lead Qualification - Multi-Channel Communication ## Integrations (35 total) - Agile CRM - Asana - Autotask PSA - Baremetrics - Brevo - Cerb - Freshdesk - Front - GetResponse - Google Analytics 360 - Groove - HappyFox Help Desk - Help Scout - HubSpot CRM - JIRA Service Management ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Conversational Marketing Platform](https://www.capterra.in/directory/31562/conversational-marketing-platform/software) ## Alternatives 1. [HumanBot](https://www.capterra.in/software/1051105/humanbot) — 4.8/5 (819 reviews) 2. [Clepher](https://www.capterra.in/software/1037558/clever-messenger) — 4.8/5 (88 reviews) 3. [Superchat](https://www.capterra.in/software/210968/superchat) — 4.8/5 (282 reviews) 4. [TextP2P](https://www.capterra.in/software/183310/text-p2p) — 5.0/5 (124 reviews) 5. [Spoki](https://www.capterra.in/software/1030345/spoki) — 4.4/5 (45 reviews) ## Reviews ### "All the features we need for the right price & the best customer service we've ever seen." — 5.0/5 > **Kresten** | *8 June 2017* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Not priced per agent, every employee can join a conversation = great experience for our users. As Slaask is seamlessly integrated into Slack, we don't have to train employees to using it. AMAZING customer service + we got a few feature requests implemented in less that 14 days. Routing chats to the right agents based on topic, schedules etc. just works and is extremely easy to setup. Integration to our CRM (Hubspot) works really well and was setup in literally 1 min. Integration with our SoMe channels so we don't miss a beat when people tweet us or write on Facebook. Integration to our knowledge base so clients get support article suggestions when asking a question. > > **Cons**: Not being able to search in contact directory so we can reach a client who is experiencing issues. Pushing messages works fine, just need the search function - until that happens we call/email the user. Users have to ask the agent to send a transcript of a conversation, which can be only done from the administration interface. Would be nice if the user could send themselves from the widget, so we also can capture more emails. > > Proving a stellar customer experience in both sales and support. ----- ### "Great solution for a small company with low CS Request Volumen" — 5.0/5 > **Verified Reviewer** | *26 May 2021* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Customer requests go straight to your slack account, so all communication is centralized with in slack. Fast turnaround for the customer with easy to find widget in the webpage. > > **Cons**: Reporting and dashboards are not solid. Hard to track interactions for quality purposes. Managing it requires a lot of manual efforts. ## Links - [View on Capterra](https://www.capterra.in/software/151616/slaask) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data