---
description: Get information about Helpmonks price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpmonks Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Helpmonks](/software/152299/helpmonks)

# Helpmonks

Canonical: https://www.capterra.in/software/152299/helpmonks

> Collaborative solution to organize the emails you receive in a team.
> 
> Verdict: Rated **3.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Helpmonks?

Helpmonks is the perfect email management platform for teams of any size. We have over 1000 customers ranging from a one man bike shop to international organizations with over 800 employees.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 3 Reviews |
| Ease of Use | 3.3/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Helpmonks
- **Founded**: 2014

## Commercial Context

- **Starting Price**: $19.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Starting from $19 per mailbox/month. We also offer dedicated servers, which are GDPR compliant. Furthermore, we have on-premise (self-hosted) license plans.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Collaboration Tools
- Contact Management Software
- Email Tracking Software
- Shared Inboxes
- Signature Management

## Integrations (3 total)

- GitHub
- Slack
- Trello

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Email Management Software](https://www.capterra.in/directory/30553/email-management/software)

## Alternatives

1. [Gmail](https://www.capterra.in/software/202338/gmail) — 4.8/5 (13348 reviews)
2. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17513 reviews)
3. [Microsoft Outlook](https://www.capterra.in/software/1010311/microsoft-outlook) — 4.5/5 (2434 reviews)
4. [Microsoft 365](https://www.capterra.in/software/58688/microsoft-365) — 4.6/5 (14052 reviews)
5. [Yahoo Mail](https://www.capterra.in/software/1035225/yahoo-mail) — 4.2/5 (847 reviews)

## Reviews

### "Email System with Lots of Potential" — 4.0/5

> **Chad** | *5 April 2023* | Renewables & Environment | Recommendation rating: 5.0/10
> 
> **Pros**: I appreciated the ability Helpmonks has to distribute emails to others and to help with the tracking of who sent the emails. This made it very easy to follow up with agents that were helping with specific issues.
> 
> **Cons**: I found it very difficult to have a sense of completion with Helpmonks. There was not a simple way to make emails no longer show up, which made it harder to keep track of what emails had been handled or not.
> 
> Overall, my experience with Helpmonks was not that great, but I do also take into account that the managers implementing it didn't provide very good instruction on how to make the software function.

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### "My Review on Helpmonks" — 4.0/5

> **Ryan** | *10 April 2023* | Renewables & Environment | Recommendation rating: 5.0/10
> 
> **Pros**: It did its job the way I expected and was simple to learn.
> 
> **Cons**: it had a couple of areas that felt un-polished.
> 
> would use it again.

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### "Worth trying out" — 3.0/5

> **Chandler** | *20 December 2022* | Renewables & Environment | Recommendation rating: 5.0/10
> 
> **Pros**: We were able to have our entire department logged into our company email without having it overused. Our old email system would log us out if we had over 20 people in at one time which proved to be troublesome. Helpmonks resolved that issue entirely.
> 
> **Cons**: It was generally hard to find emails that you had worked on before.

## Links

- [View on Capterra](https://www.capterra.in/software/152299/helpmonks)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/152299/helpmonks> |
| de-AT | <https://www.capterra.at/software/152299/helpmonks> |
| de-CH | <https://www.capterra.ch/software/152299/helpmonks> |
| en | <https://www.capterra.com/p/152299/Helpmonks/> |
| en-AE | <https://www.capterra.ae/software/152299/helpmonks> |
| en-AU | <https://www.capterra.com.au/software/152299/helpmonks> |
| en-CA | <https://www.capterra.ca/software/152299/helpmonks> |
| en-GB | <https://www.capterra.co.uk/software/152299/helpmonks> |
| en-IE | <https://www.capterra.ie/software/152299/helpmonks> |
| en-IL | <https://www.capterra.co.il/software/152299/helpmonks> |
| en-IN | <https://www.capterra.in/software/152299/helpmonks> |
| en-NZ | <https://www.capterra.co.nz/software/152299/helpmonks> |
| en-SG | <https://www.capterra.com.sg/software/152299/helpmonks> |
| en-ZA | <https://www.capterra.co.za/software/152299/helpmonks> |
| fr | <https://www.capterra.fr/software/152299/helpmonks> |
| fr-BE | <https://fr.capterra.be/software/152299/helpmonks> |
| fr-CA | <https://fr.capterra.ca/software/152299/helpmonks> |
| fr-LU | <https://www.capterra.lu/software/152299/helpmonks> |

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