---
description: Get information about Hostaway price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Hostaway Price, Features, Reviews & Ratings - Capterra India
---

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# Hostaway

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> Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.
> 
> Verdict: Rated **4.8/5** by 1512 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hostaway?

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 1512 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hostaway
- **Location**: Helsinki, Finland
- **Founded**: 2015

## Commercial Context

- **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, Danish, Dutch, English, French, German, Greek, Italian, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Accounting Software
- Booking Management
- Booking Notes
- CRM Software
- Calendar Management
- Campaign Management Software
- Channel Analytics
- Channel Management Software
- Communication Management
- Contact Management Software
- Customer Support Software
- Document Management Software
- Dynamic Pricing
- Employee Management
- GDS/OTA Integration
- Guest Experience Management
- Housekeeping Management
- Incentive Management
- Inventory Control Software
- Lead Management Software
- Maintenance Management Software
- Marketing Automation Software
- Multi-Channel Distribution
- Multi-Channel Management
- Online Booking
- Online Payments
- Opportunity Management
- Order Management Software
- Partner Management software
- Partner Portal
- Payment Processing Software
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Promotions Management
- Property Database
- Property Management Software
- Rate Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management Software
- Room Inventory
- Third-Party Integrations

## Integrations (64 total)

- AIPEX
- Akia
- Aparta AI
- Asana
- AutoRank
- Autohost
- BeHome247
- Beyond
- Boostly
- Boostly
- Breezeway
- ChargeAutomation
- Chekin App
- CloudBooks
- Doinn

... and 49 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Property Management Software](https://www.capterra.in/directory/30929/rental-property-management/software)

## Related Categories

- [Property Management Software](https://www.capterra.in/directory/30929/rental-property-management/software)
- [Vacation Rental Software](https://www.capterra.in/directory/30616/vacation-rental/software)
- [Channel Management Software](https://www.capterra.in/directory/30678/channel-management/software)
- [Hospitality Property Management Software](https://www.capterra.in/directory/20031/hospitality-property-management/software)
- [Hotel Channel Management Software](https://www.capterra.in/directory/31615/hotel-channel-management/software)

## Alternatives

1. [DoorLoop](https://www.capterra.in/software/211768/doorloop) — 4.8/5 (702 reviews)
2. [ResMan](https://www.capterra.in/software/135182/resman) — 4.6/5 (601 reviews)
3. [Buildium](https://www.capterra.in/software/47428/buildium-property-management-software) — 4.5/5 (2171 reviews)
4. [Entrata](https://www.capterra.in/software/20372/entrata) — 4.6/5 (444 reviews)
5. [Rent Manager](https://www.capterra.in/software/2732/rent-manager) — 4.6/5 (593 reviews)

## Reviews

### "Feedback for \[sensitive content hidden\]" — 5.0/5

> **Souvik** | *1 October 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\] has been very helpful. She has been guiding through the software in a very efficient manner. Very good.
> 
> **Cons**: Everything is good. We need to have training videos for all onboarding sessions as we need those to provide training to our members
> 
> The software is quite good. The functionality is efficient and has a lot of features like google review, etc.

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### "Global vacation rental , Amazing interface and customer care" — 5.0/5

> **Sharad** | *20 November 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Interface and customer response.&#10;Global product
> 
> **Cons**: Nothing for now.&#10;Reporting could be improved
> 
> Has been great across 10 countries that I have used it

-----

### "Definitely recommend the HostAway onboarding process\!" — 5.0/5

> **Hazel** | *5 February 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\] was a fantastic help with the HostAway onboarding process. He made sure to explain everything perfectly, answered all of my questions, and made the process as seamless as possible. We are now up and running successfully with \[sensitive content hidden\] to thank\!
> 
> **Cons**: We’ve had a flawless experience with Hostaway and truly have zero negatives to report overall win\!\!\!\!
> 
> Quick, effortless, and functional\! This platform covers everything you think to properly manage your rentals\!

-----

### "Amazing Review for  \[sensitive content hidden\]" — 5.0/5

> **Kai** | *9 February 2026* | Real Estate | Recommendation rating: 6.0/10
> 
> **Pros**: The customer service of the team and layout of the system. The customer servie really is the best and the reason why we are with hostaway.  \[sensitive content hidden\] is the best help
> 
> **Cons**: Some owner configuration and guest configurations from messaging standpoints could be better. More automation and more customization and photos to be allowed in messages.
> 
> Great so far\! love working with the team and having customer service be so handy for us to use. I like the simplicity of the layout.

-----

### "Useful but a bit tricky to get started" — 3.0/5

> **Verified Reviewer** | *29 December 2025* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: What I liked most about Hostaway is that it puts a lot of tools in one place. Managing listings, calenders, and messages across different booking platforms is convenient, and the automation features help reduce some of the manual work. The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property.
> 
> **Cons**: What I liked least about Hostaway is that it can be a bit confusing to set up at first, the interface sometimes feels clunky and not very intuitive. Also some of the features dont always work like I expected, and customer support can be slow to respond at times.
> 
> Overall my experience with Hostaway was ok. It does help with managing multiple properties and automating some tasks, but it took me a while to get used to the platform. Some things work well, some things are a bit confusing or slow, so I would say its useful but not perfect.

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## Links

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