--- description: Get information about Missive price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.in/software/152884/missive Page: 1 / 8\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) > Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. > > Verdict: Rated **4.9/5** by 171 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 171 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Document Management Software - Document Storage - Drag & Drop - Email Management Software - Employee Database - Employee Photos - File Sharing Software - Inbox Management - Interaction Tracking - Issue Tracking Software - Knowledge Base Management - Lead Management Software - Live Chat Software - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding Software - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management Software - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing Software - Workflow Configuration ... and 4 more features ## Integrations (20 total) - Aircall - Asana - ChargeDesk - ChatGPT - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Google Drive - HubSpot CRM - Make - Pipedrive - Retool ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) ## Alternatives 1. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17551 reviews) 2. [Microsoft 365](https://www.capterra.in/software/58688/microsoft-365) — 4.6/5 (14071 reviews) 3. [Front](https://www.capterra.in/software/132901/front) — 4.5/5 (286 reviews) 4. [Hiver](https://www.capterra.in/software/142975/hiver) — 4.7/5 (147 reviews) 5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1780 reviews) ## Reviews ### "Streamlined our chaotic inbox situation" — 5.0/5 > **PRABHA** | *23 March 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth. > > **Cons**: I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially. > > Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice. ----- ### "Reliable and Efficient Workflow with Missive" — 5.0/5 > **Amit** | *22 April 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Ability to double-check with experienced team members before sending has been extremely valuable—particularly when handling complex billing disputes or unusual payment scenarios. Additionally, the ready-made response templates we have developed are highly effective, especially when managing repetitive payment confirmation requests throughout the day. > > **Cons**: Some of our vendor invoices come through as PDFs that don't display correctly in the preview pane, which means I end up downloading them anyway. It's a minor inconvenience but happens often enough to be noticeable. > > I have been using Missive for the past five years, and my experience has been very positive. It allows me to manage client communications and internal team communications in one centralized platform. I do not see a need to switch to any other software, as it provides everything I require. ----- ### "Effective tool for managing both payables and receivables" — 5.0/5 > **YUDHVEER** | *17 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Managing both accounts payable and receivable requires handling vendor payments and client collections simultaneously. Missive makes this much easier by allowing us to create separate shared inboxes for AP and AR, all within a single platform. > > **Cons**: It would be more effective with stronger integration capabilities with ERP systems. Currently, we need to manually update payment systems after email communications. > > We have been using Missive for our combined AP and AR operations for nearly eight months. It has significantly improved organization compared to our previous setup, which relied on multiple individual email accounts and forwarded messages. ----- ### "transformed how we handle client billing inquiries" — 5.0/5 > **Jai Prakash** | *3 April 2026* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: The comment feature lets me ask our senior accountant questions privately before responding to clients, which has saved me from giving incorrect information more than once. Templates for common billing scenarios (payment confirmations, late fee explanations, payment plan > > **Cons**: The attachment preview sometimes struggles with certain PDF formats, so I occasionally need to download files to view them properly. > > We implemented Missive about seven months ago and it's made our billing operations noticeably smoother. Before, client billing emails were scattered across individual inboxes and we'd sometimes send contradictory information about the same invoice. Now everyone sees the same information and our responses are consistent. ----- ### "Collections work stays organized and effective" — 5.0/5 > **Anil** | *7 April 2026* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: I really appreciate being able to see the complete payment discussion history with each client - helps me understand their payment patterns and approach conversations appropriately. The tagging system we set up (30 days overdue, 60 days, payment plan, dispute) makes it easy to prioritize which accounts need immediate attention. > > **Cons**: The mobile version is good but missing some desktop features that would be useful when checking account status away from my computer. > > Been using Missive for our receivables work for almost a year now. It's really improved our collection results - we're getting paid faster because nothing gets forgotten anymore. The teamwork features mean newer team members can easily pass tough collection conversations to experienced staff. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data