--- description: Get information about Missive price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.in/software/152884/missive Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) > Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Document Management Software - Document Storage - Drag & Drop - Email Management Software - Employee Database - Employee Photos - File Sharing Software - Inbox Management - Interaction Tracking - Issue Tracking Software - Knowledge Base Management - Lead Management Software - Live Chat Software - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding Software - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management Software - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing Software - Workflow Configuration ... and 4 more features ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) ## Alternatives 1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1001 reviews) 2. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17671 reviews) 3. [Microsoft 365](https://www.capterra.in/software/58688/microsoft-365) — 4.6/5 (14144 reviews) 4. [Front](https://www.capterra.in/software/132901/front) — 4.5/5 (288 reviews) 5. [Hiver](https://www.capterra.in/software/142975/hiver) — 4.7/5 (148 reviews) ## Reviews ### "Reliable and Efficient Workflow with Missive" — 5.0/5 > **Amit** | *22 April 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Ability to double-check with experienced team members before sending has been extremely valuable—particularly when handling complex billing disputes or unusual payment scenarios. Additionally, the ready-made response templates we have developed are highly effective, especially when managing repetitive payment confirmation requests throughout the day. > > **Cons**: Some of our vendor invoices come through as PDFs that don't display correctly in the preview pane, which means I end up downloading them anyway. It's a minor inconvenience but happens often enough to be noticeable. > > I have been using Missive for the past five years, and my experience has been very positive. It allows me to manage client communications and internal team communications in one centralized platform. I do not see a need to switch to any other software, as it provides everything I require. ----- ### "Collections finally under control" — 5.0/5 > **Parul** | *26 May 2026* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: I really like seeing the full payment conversation history with each client - helps me understand how they pay and talk to them the right way. The tagging system we created (30 days late, 60 days late, payment plan, dispute) makes it easy to see which accounts need urgent attention. > > **Cons**: The phone version is decent but missing some computer features that would help when checking accounts while I'm out and about. > > Been using Missive for our receivables work for almost a year now. It's really improved our collection results - we're getting paid faster because nothing slips through the cracks anymore. The teamwork features mean newer people can easily hand off tough collection calls to experienced staff. ----- ### "Tax season stress reliever for our team" — 5.0/5 > **Sneha** | *18 March 2026* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10 > > **Pros**: When tax deadlines hit, we're buried in client questions, document chasing, and extension paperwork. Missive keeps our tax prep team in sync when everything's crazy. Being able to route clients to the right preparer based on what they need - corporate versus personal, straightforward versus complicated - makes our whole operation flow better. > > **Cons**: Finding specific tax forms across different client threads could be more powerful - search works but takes longer than I'd like > > Rolled this out last filing season and it legitimately took some pressure off during our most intense period. Before, client stuff was all over the place and we'd occasionally do the same work twice or give clients conflicting guidance. That doesn't happen anymore - everyone's looking at the same conversations and we coordinate smoothly whether we're in the office or remote. Planning to stick with it going forward. ----- ### "Solid shared inbox for daily team use" — 5.0/5 > **aryan** | *10 February 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The shared inboxes are the biggest win for us, especially when someone is out and another person needs to jump in. Internal comments make it easy to ask questions or leave context without forwarding emails around. It’s clear who’s handling what, so we don’t step on each other or miss replies. Day to day, it’s cut down on follow-ups and “did anyone answer this?” messages. > > **Cons**: There’s a bit of a learning curve at first, especially for teammates coming straight from Gmail. Notifications can feel noisy until you dial them in. The mobile app works, but it’s not where I want to do anything complex. > > Missive has become our main place for handling client and internal email, and it fits pretty naturally into our workflow now. We use it all day to manage shared addresses and keep conversations moving without a lot of back-and-forth. Once everyone understood how comments and assignments work, things got smoother. Setup didn’t take long, but we did spend some time agreeing on team habits. Overall, it’s been steady and does what we need without getting in the way. ----- ### "Helps keep support emails organized" — 5.0/5 > **Aashima** | *11 February 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: We don’t have to forward emails internally anymore. It’s easier to jump in and help when volume spikes. Internal comments are useful for giving context before someone responds. missive makes it easier to manage shared support inboxes without stepping on each other’s replies. > > **Cons**: Some features are not obvious right away. It takes a bit of time to get comfortable with the layout. > > It’s helped the team stay aligned during busy periods. While it took some adjustment, it’s now part of our normal routine. Overall, it’s been a positive change. missive has made day-to-day support work less stressful. We can see conversation history clearly and avoid duplicate replies. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data