--- description: Get information about Missive price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.in/software/152884/missive Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) > The collaborative email client for teams. Share inboxes, draft replies together, and handle every channel in one place. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, accounting firms, digital and marketing agencies, consulting firms, logistics companies, e-commerce stores, law firms, design studios, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: $14.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Priced per user per month. AI is bring your own key, no mark up needed. - $14/user/month - $18/user/month - $26/user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Document Management Software - Document Storage - Drag & Drop - Email Management Software - Employee Database - Employee Photos - File Sharing Software - Inbox Management - Interaction Tracking - Issue Tracking Software - Knowledge Base Management - Lead Management Software - Live Chat Software - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding Software - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management Software - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing Software - Workflow Configuration ... and 4 more features ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) ## Alternatives 1. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17731 reviews) 2. [Microsoft 365](https://www.capterra.in/software/58688/microsoft-365) — 4.6/5 (14167 reviews) 3. [Front](https://www.capterra.in/software/132901/front) — 4.5/5 (292 reviews) 4. [Hiver](https://www.capterra.in/software/142975/hiver) — 4.7/5 (148 reviews) 5. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1005 reviews) ## Reviews ### "Replaced the chaos without adding new problems" — 5.0/5 > **Disha** | *9 June 2026* | Human Resources Software | Recommendation rating: 9.0/10 > > **Pros**: The comment feature earns its place, adding context and notes directly to a thread keeps things tidy in a way that long reply chains never manage. Task assignment during busy stretches is also quick and straightforward without needing a separate tool for it. > > **Cons**: Default notification settings come out of the box a bit aggressive, everyone ends up needing to dial them back on their own. The mobile app is solid for day-to-day use but falls short of the desktop version when you need the full feature set. > > It's become the default for team email, which says enough. Duplicate replies were a recurring headache before and that problem is essentially gone. There was an adjustment period getting everyone up to speed, but once it clicked it became part of the routine without much friction. Keeping tabs on active conversations and making sure nothing gets responded to twice has been smooth ever since the initial setup settled in. ----- ### "Collections stopped falling through the cracks" — 5.0/5 > **Sumit** | *9 June 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Having the full payment history in front of you before reaching out makes a real difference - you can read the pattern and adjust how you approach each client instead of going in blind every time. The tagging system we set up around aging buckets (30 days, 60 days, payment plans, disputed) means the urgent accounts are always front and center rather than buried in a flat list. > > **Cons**: The mobile app covers the basics well enough, but there's a gap between what it can do and what the desktop version offers. When I need to dig into an account away from my desk, that gap becomes noticeable. > > Nearly a year into using it for collections and accounts receivable, and the results show. Fewer things slip through unattended, follow-ups actually happen on time, and we're getting paid faster because of it. Another thing worth mentioning - when a newer team member runs into a complicated collections situation, escalating it to someone more experienced is clean and simple. No awkward forwarding chains, no re-explaining the whole backstory. ----- ### "Billing process way more organized now" — 5.0/5 > **Verified Reviewer** | *21 May 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love being able to mark conversations as done once invoices are settled - keeps our workspace tidy. Automatic rules keep our workflow organized without doing it manually. Templates for common billing stuff (payment confirmations, late fee explanations, payment plans) have cut my response time in half. > > **Cons**: It would be very helpful to have enhanced filtering and sorting options within the system, particularly for invoice amounts, due dates, payment dates, and outstanding balances. Improved filters would make it easier to review transactions, track pending invoices, and identify payment trends efficiently. Additional features such as customizable date ranges, multi-condition filtering, and quick search functionality would significantly improve day-to-day accounting operations. These improvements would also help during reconciliations, month-end closing, and audit preparation by reducing manual effort and saving time. Overall, more flexible filtering capabilities would improve accuracy, reporting efficiency, and the overall user experience for managing invoices and payments. > > We started using Missive about seven months ago and our billing work runs way smoother now. Before, client billing emails were all over the place in everyone's personal inboxes and we'd sometimes give clients conflicting info about the same invoice. Now everyone sees the same stuff and our answers are consistent. ----- ### "Changed how we handle billing emails" — 5.0/5 > **Verified Reviewer** | *2 April 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The comment feature lets me quietly ask our senior accountant questions before replying to clients, which has stopped me from giving wrong information several times. Templates for common billing situations (payment receipts, late fee explanations, payment plans) save a lot of time. > > **Cons**: The preview sometimes has trouble showing certain PDF files, so I occasionally need to download them to see them properly. > > We started using Missive about seven months ago and it's made our billing work noticeably easier. Before, client billing emails were spread across everyone's personal inboxes and we'd sometimes send clients different information about the same invoice. Now everyone sees the same information and our replies are consistent. ----- ### "Keeps team email visible" — 5.0/5 > **Jatin** | *30 March 2026* | Renewables & Environment | Recommendation rating: 10.0/10 > > **Pros**: The internal notes feature - it's simple but really useful for adding context. We don't need to forward emails anymore to explain things to each other. Assigning emails is easy to do and change during busy times, which helps a lot. > > **Cons**: The default notifications are too loud until everyone adjusts their settings, and the mobile app doesn't have all the features. > > We use Missive every day for team email. It fixed many small problems and stopped us from replying to the same email twice. Took a little time to learn, but now it's just how we work. Really helpful for keeping track of ongoing conversations and avoiding duplicate replies. Setup took some effort, but once it was ready, it's been running smoothly. Overall, it does what we need without causing problems. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data