--- description: Get information about Missive price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.in/software/152884/missive Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) > Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Document Management Software - Document Storage - Drag & Drop - Email Management Software - Employee Database - Employee Photos - File Sharing Software - Inbox Management - Interaction Tracking - Issue Tracking Software - Knowledge Base Management - Lead Management Software - Live Chat Software - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding Software - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management Software - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing Software - Workflow Configuration ... and 4 more features ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) ## Alternatives 1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (997 reviews) 2. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17615 reviews) 3. [Microsoft 365](https://www.capterra.in/software/58688/microsoft-365) — 4.6/5 (14114 reviews) 4. [Front](https://www.capterra.in/software/132901/front) — 4.5/5 (287 reviews) 5. [Hiver](https://www.capterra.in/software/142975/hiver) — 4.7/5 (148 reviews) ## Reviews ### "Much better control over receivables tracking" — 5.0/5 > **Verified Reviewer** | *30 April 2026* | Civil Engineering | Recommendation rating: 9.0/10 > > **Pros**: Having the full payment conversation history right there helps me figure out how to handle each client - you can spot the patterns and adjust your approach accordingly. We built out a tagging system based on how overdue things are (30 days, 60 days, on payment plans, or disputed) which makes it dead simple to focus on the urgent stuff first. > > **Cons**: The phone app works fine for basics but missing some of the desktop functionality I'd want when I need to check on accounts away from my computer. > > Coming up on a year using this for collections and accounts receivable. Our collection rates are genuinely better - stuff doesn't fall off our radar anymore so we're actually getting paid quicker. Also really helps that newer folks on the team can easily bump tricky collection cases up to someone more experienced without a bunch of forwarding and explaining. ----- ### "Billing process way more organized now" — 5.0/5 > **Verified Reviewer** | *21 May 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love being able to mark conversations as done once invoices are settled - keeps our workspace tidy. Automatic rules keep our workflow organized without doing it manually. Templates for common billing stuff (payment confirmations, late fee explanations, payment plans) have cut my response time in half. > > **Cons**: It would be very helpful to have enhanced filtering and sorting options within the system, particularly for invoice amounts, due dates, payment dates, and outstanding balances. Improved filters would make it easier to review transactions, track pending invoices, and identify payment trends efficiently. Additional features such as customizable date ranges, multi-condition filtering, and quick search functionality would significantly improve day-to-day accounting operations. These improvements would also help during reconciliations, month-end closing, and audit preparation by reducing manual effort and saving time. Overall, more flexible filtering capabilities would improve accuracy, reporting efficiency, and the overall user experience for managing invoices and payments. > > We started using Missive about seven months ago and our billing work runs way smoother now. Before, client billing emails were all over the place in everyone's personal inboxes and we'd sometimes give clients conflicting info about the same invoice. Now everyone sees the same stuff and our answers are consistent. ----- ### "Collections finally under control" — 5.0/5 > **Parul** | *26 May 2026* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: I really like seeing the full payment conversation history with each client - helps me understand how they pay and talk to them the right way. The tagging system we created (30 days late, 60 days late, payment plan, dispute) makes it easy to see which accounts need urgent attention. > > **Cons**: The phone version is decent but missing some computer features that would help when checking accounts while I'm out and about. > > Been using Missive for our receivables work for almost a year now. It's really improved our collection results - we're getting paid faster because nothing slips through the cracks anymore. The teamwork features mean newer people can easily hand off tough collection calls to experienced staff. ----- ### "Great for coordinating marketing partnerships" — 5.0/5 > **insaram** | *7 May 2026* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: The real-time co-writing is probably the standout feature. When we're working on partner outreach or anything that needs careful wording, being able to build emails together makes a huge difference. Having the complete thread history visible also stops us from accidentally replying twice or missing something important. > > **Cons**: Analytics are pretty bare-bones. Would really like deeper data on how fast we're responding and how the team's performing overall > > About a year in now and it's completely changed how our marketing team deals with outside communications. The collaboration stuff ensures everything we send out matches our brand voice and is actually well crafted. Plays nice with the rest of our tech stack too. Getting everything configured the way we wanted took a bit of work upfront, but everyone got comfortable with it pretty fast ----- ### "Great for shared inboxes, takes a bit of setup" — 5.0/5 > **Ashish** | *13 May 2026* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: Missive is very helpful for teams that handle a lot of emails. It keeps everything organized with shared inboxes, and the ability to assign conversations and add internal notes makes teamwork much smoother. > > **Cons**: There is a bit of a learning curve in the beginning, especially when setting up rules and workflows. Some features are not immediately intuitive. > > Overall, it has improved how we manage communication as a team. It reduces confusion and helps ensure emails are handled on time. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.in/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data